# Run sample-app-web

**URL:** <https://devforum.zoom.us/t/run-sample-app-web/8315>\
**Category:** Web\
**Created:** [February 28, 2020, 6:58am UTC](https://devforum.zoom.us/t/run-sample-app-web/8315 "2020-02-28T06:58:40Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![korifa5732](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@korifa5732](https://devforum.zoom.us/u/korifa5732)\
**Post date:** [February 28, 2020, 6:58am UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/1 "2020-02-28T06:58:40Z")

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**Description**  
I tried to test the CDN web sdk sample on my pc, after of clone and run the “npm install” command all is ok. but when I run the “npm run start” command, the command window show an issue and I can’t test the web app.

**Error**  
 ![imagen](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/f/ff8ae1faf29b69984e2cdd1e5bc4b20cf31d6897.png)

**Which version?**  
node: v10.15.3  
npm: v6.4.1

- Device: Web
- OS: WIndows 7
- Version: Home Basic
- Browser: Firefox 68.0.1 (64-bit)

**Additional context**  
I plan to integrate this web sdk to my page [ERP - PHP].

someone could help me with the issue ?  
thanks so much,  
I will wait the response.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [February 28, 2020, 4:59pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/2 "2020-02-28T16:59:44Z")

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Hey @korifa5732, thanks for posting and using Zoom!

Can you make sure the localhost server isn’t already running?

This error makes me think localhost is already running on port 9999.

Thanks,  
Tommy

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**Author:** ![korifa5732](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@korifa5732](https://devforum.zoom.us/u/korifa5732)\
**Post date:** [February 28, 2020, 10:04pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/3 "2020-02-28T22:04:04Z")

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Hi Tommy,

Thank so much for your answer.  
I reviewed the localhost on port 9999 and this its offline when I run the app. I too tried to change the port to 3000 but the error keeps.

Could you help us with the issue please?  
thank you so much!  
regards!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [February 28, 2020, 10:09pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/4 "2020-02-28T22:09:19Z")

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Hey @korifa5732,

Strange, can you schedule a meeting with me here so I can help debug.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![korifa5732](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@korifa5732](https://devforum.zoom.us/u/korifa5732)\
**Post date:** [February 28, 2020, 10:35pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/5 "2020-02-28T22:35:51Z")

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HI,  
Great!  
The meeting is scheduled to:  
March 2 at 11:00 am.

Thank so much for the help!

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [February 28, 2020, 11:05pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/6 "2020-02-28T23:05:45Z")

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See you then!

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![korifa5732](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@korifa5732](https://devforum.zoom.us/u/korifa5732)\
**Post date:** [March 2, 2020, 5:00pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/7 "2020-03-02T17:00:33Z")

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Hi Tommy,  
I have problems with my network, and I could not connect to the meeting. I am sorry…  
Could you schedule another meeting, please?

Thank you so much Tommy.

Regards!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 2, 2020, 5:07pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/8 "2020-03-02T17:07:46Z")

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Hey @korifa5732,

No worries. You can reschedule here

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![korifa5732](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@korifa5732](https://devforum.zoom.us/u/korifa5732)\
**Post date:** [March 9, 2020, 3:55pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/9 "2020-03-09T15:55:53Z")

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HI, Tommy  
The meeting is scheduled to:  
March 9 at 14:00 hr. ( Today )

Thank so much for the help!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 9, 2020, 4:03pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/10 "2020-03-09T16:03:34Z")

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Hey @korifa5732,

See you then!

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 9, 2020, 8:07pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/11 "2020-03-09T20:07:53Z")

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Hey @korifa5732,

Hey Andres,

I have debugged the issue. Your signature is incorrect.

Can you please send me the signature you are trying to use to [developersupport@zoom.us](mailto:developersupport@zoom.us) when joining Web SDK?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![korifa5732](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@korifa5732](https://devforum.zoom.us/u/korifa5732)\
**Post date:** [March 9, 2020, 9:42pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/12 "2020-03-09T21:42:04Z")

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Hi Tommy,

Thank you so much, join to the meeting room is a success.

I will use the Zoom API for managing the account data, I will tell you about some problem during the integration.

Thank so much,  
I hope you have a happy day,  
Regards!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 9, 2020, 9:43pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/13 "2020-03-09T21:43:50Z")

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Hey @korifa5732, happy to hear it’s working! 🙂

Sounds good, let us know if you have any other questions!

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![korifa5732](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@korifa5732](https://devforum.zoom.us/u/korifa5732)\
**Post date:** [March 18, 2020, 2:11am UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/14 "2020-03-18T02:11:15Z")

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Hi Tommy,

I need the Zoom API to create and manage the meetings and sub accounts of my main account, but when I call the oAuth process always show the next message.

The main account has the full permissions and I can’t advance in the process.

Could do you help me please?  
thank you so much.  
regards!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 18, 2020, 3:53pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/15 "2020-03-18T15:53:35Z")

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Hey @korifa5732,

What error message does it show?

-Tommy

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<div class="post-metadata">

**Author:** ![korifa5732](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@korifa5732](https://devforum.zoom.us/u/korifa5732)\
**Post date:** [March 19, 2020, 3:26am UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/16 "2020-03-19T03:26:59Z")

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Hi,

I am Sorry, Attached you the issue image.

![Zoom_issue](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/e/eb3adb608b66c56df4a81f97061c2f01fecd6074.png)

Thank you so much.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 19, 2020, 4:38pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/17 "2020-03-19T16:38:38Z")

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Hey @korifa5732,

Please see my post here on how to fix the issue:

> [@Cannot authorise the app due to insufficient permissions in-spite of permissions being already given](https://devforum.zoom.us/t/cannot-authorise-the-app-due-to-insufficient-permissions-in-spite-of-permissions-being-already-given/6931/2):
>
> Hey @abhilash, Basically the person installing this app needs to be a Zoom Account Admin, or have the following permission on [https://zoom.us/role](https://zoom.us/role) Thanks, Tommy

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![houbbane](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/houbbane/32/6649_2.png) [@houbbane](https://devforum.zoom.us/u/houbbane)\
**Post date:** [April 21, 2020, 8:15pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/18 "2020-04-21T20:15:40Z")

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Hi Tommy,  
The Zoom Sample-app-web must be be in your DocumentRoot (www) or (htdocs)  
For Wamp64 for exaample, il must be in C:\Wamp64\www  
Good Luck

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<div class="post-metadata">

**Author:** ![ctapiero](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@ctapiero](https://devforum.zoom.us/u/ctapiero)\
**Post date:** [April 22, 2020, 2:02pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/19 "2020-04-22T14:02:50Z")

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Hello Tommy,  
I am facing an issue running your sample-app-web on my server node.js.  
First my server is a windows 2016 server,  
and the node.js version is 12.16.1 (x64)  
the version of your api is 1.7.6  
and the browser is chrome.  
I succeeded to join the meeting as a guest that I created with Zoom client.  
But When I joined with an simple html page  
when I tried to active the audio I get the following screen: where the button to join the audio from the computer **is not accessible**. In the same way I cannot use the camera (knowing that the camera works well with Zoom client or others application.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/b/ba77b68aea2eefa464efdb1d9a020eb138a80674.jpeg)

Thanks in advance for your response

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 23, 2020, 9:24pm UTC](https://devforum.zoom.us/t/run-sample-app-web/8315/20 "2020-04-23T21:24:47Z")

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Thanks @houbbane!

-Tommy

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