# Safari permissions and media sharing issues without SharedArrayBuffer enabled

**URL:** <https://devforum.zoom.us/t/safari-permissions-and-media-sharing-issues-without-sharedarraybuffer-enabled/124043>\
**Category:** Web\
**Tags:** video-sdk\
**Created:** [January 7, 2025, 3:04am UTC](https://devforum.zoom.us/t/safari-permissions-and-media-sharing-issues-without-sharedarraybuffer-enabled/124043 "2025-01-07T03:04:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Betil](https://avatars.discourse-cdn.com/v4/letter/b/b3f665/32.png) [@Betil](https://devforum.zoom.us/u/Betil)\
**Post date:** [January 7, 2025, 3:04am UTC](https://devforum.zoom.us/t/safari-permissions-and-media-sharing-issues-without-sharedarraybuffer-enabled/124043/1 "2025-01-07T03:04:03Z")

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Issue Description

We’re encountering several critical issues in Safari when SharedArrayBuffer is disabled in our environment. Note that all media sharing works perfectly between other browsers (Chrome, Firefox, Edge):

1. Screen Sharing: Safari → Chrome  
Issue: No system permission dialog appears in Safari when attempting to share screen  
Result: Screen sharing fails to initiate, no further response or functionality  
Expected: System should prompt user to select which screen to share
2. Screen Sharing: Chrome → Safari  
Issue: Screen sharing fails with error: OPERATION\_TIMEOUT  
Unable to complete screen sharing process
3. Camera: Chrome → Safari  
Issue: Safari only receives gray video feed  
No valid video content is displayed
4. Camera: Safari → Chrome  
Issue: No camera permission prompt appears in Safari  
Result: Camera remains non-functional, no further response  
Expected: Should prompt for camera permissions and enable video feed

Environment Details

Safari Version: 18.2  
VideoSDK Version: 2.1.0 (Latest)  
Session ID: TIKQAp7YQWmJX4B3etz4Kg==

Important Notes

SharedArrayBuffer cannot be enabled due to site restrictions  
Issues #1 and #4 appear to share the same root cause: Zoom fails to properly request permissions in Safari  
While enabling SharedArrayBuffer would resolve most issues, this is not an option for our implementation

Any assistance from the technical team would be greatly appreciated.

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**Author:** ![ekaansh.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ekaansh.zoom/32/55004_2.png) [@ekaansh.zoom](https://devforum.zoom.us/u/ekaansh.zoom)\
**Post date:** [January 9, 2025, 11:41am UTC](https://devforum.zoom.us/t/safari-permissions-and-media-sharing-issues-without-sharedarraybuffer-enabled/124043/2 "2025-01-09T11:41:56Z")

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Hey @Betil we’re looking into this issue internally, I’ll reply back as soon as I get an update.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 8, 2025, 9:42pm UTC](https://devforum.zoom.us/t/safari-permissions-and-media-sharing-issues-without-sharedarraybuffer-enabled/124043/3 "2025-02-08T21:42:34Z")

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Closed on February 8, 2025, 9:42pm UTC

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