# Salesforce doesnt automatically pop or refresh phone

**URL:** <https://devforum.zoom.us/t/salesforce-doesnt-automatically-pop-or-refresh-phone/57153>\
**Category:** App Marketplace\
**Created:** [September 9, 2021, 7:26am UTC](https://devforum.zoom.us/t/salesforce-doesnt-automatically-pop-or-refresh-phone/57153 "2021-09-09T07:26:40Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![telesense.advisory](https://avatars.discourse-cdn.com/v4/letter/t/90ced4/32.png) [@telesense.advisory](https://devforum.zoom.us/u/telesense.advisory)\
**Post date:** [September 9, 2021, 7:26am UTC](https://devforum.zoom.us/t/salesforce-doesnt-automatically-pop-or-refresh-phone/57153/1 "2021-09-09T07:26:40Z")

</div>

Salesforce doesnt automatically pop or refresh the phone but logs the calls.  
Has anyone seen this before, we followed the step by step

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 13, 2021, 12:12pm UTC](https://devforum.zoom.us/t/salesforce-doesnt-automatically-pop-or-refresh-phone/57153/2 "2021-09-13T12:12:23Z")

</div>

Hi @telesense.advisory,

If you’re seeing issues with the Salesforce for Zoom app, please share these details with our Technical Support team [here](https://support.zoom.us/hc/en-us/requests/new), and they’ll be able to further assist.

Thank you,  
Will

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 13, 2021, 12:12pm UTC](https://devforum.zoom.us/t/salesforce-doesnt-automatically-pop-or-refresh-phone/57153/3 "2021-09-13T12:12:25Z")

</div>

Closed on September 13, 2021, 12:12pm UTC