# Salesforce sync with Zoom **URL:** \ **Category:** App Marketplace\ **Created:** [July 14, 2021, 11:22am UTC](https://devforum.zoom.us/t/salesforce-sync-with-zoom/54128 "2021-07-14T11:22:51Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![ramik.allakhverdiev](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ramik.allakhverdiev/32/29168_2.png) [@ramik.allakhverdiev](https://devforum.zoom.us/u/ramik.allakhverdiev)\ **Post date:** [July 14, 2021, 11:22am UTC](https://devforum.zoom.us/t/salesforce-sync-with-zoom/54128/1 "2021-07-14T11:22:51Z")
Hi, I completed with Zoom to SF integration in my org as per documentation [Installing the Zoom App in Salesforce - Installation - Salesforce](https://zoomappdocs.zoom.us/salesforce/installation/installation) , unfortunately when I logged into zoom portal and schedule a webinar nothing been created in SF. There are no errors . I feel some is missing but what exactly no idea. I’ve connected an APP trough jwt type all api keys are properly set. When I go to Zoom Webinars no records there no sync Thank you in advance. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [July 15, 2021, 2:10pm UTC](https://devforum.zoom.us/t/salesforce-sync-with-zoom/54128/2 "2021-07-15T14:10:55Z")
Hi @ramik.allakhverdiev, Thank you for reaching out about this—as a first step, can you confirm that you meet the following prerequisites for this integration? - Zoom account with Webinar license. - Salesforce domain for Salesforce Lightning. - The Salesforce administrator has configured Zoom Webinar Settings in Salesforce Additionally, confirm that the email address associated with Zoom and Salesforce accounts have the equivalent of admin privileges. Thanks, Will ---
**Author:** ![ramik.allakhverdiev](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ramik.allakhverdiev/32/29168_2.png) [@ramik.allakhverdiev](https://devforum.zoom.us/u/ramik.allakhverdiev)\ **Post date:** [July 16, 2021, 5:44am UTC](https://devforum.zoom.us/t/salesforce-sync-with-zoom/54128/3 "2021-07-16T05:44:15Z")
Hi Will, 1. Zoom account with Webinar license - checked 2. Salesforce domain for Salesforce Lightning - checked 3. The Salesforce administrator has configured Zoom Webinar Settings in Salesforce - checked Could you please clarify the email which is in use for Zoom also should be logged in Salesforce I mean with the same email? Thank you. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [July 19, 2021, 3:29pm UTC](https://devforum.zoom.us/t/salesforce-sync-with-zoom/54128/4 "2021-07-19T15:29:24Z")
Hi @ramik.allakhverdiev, Thank you for checking these points. Regarding point 3, I meant that the admin on the salesforce account should also be an admin in Zoom. If you’re still having trouble syncing meetings, can I kindly ask that you submit a ticket with us [here](https://support.zoom.us/hc/en-us/requests/new), and include the following details: - Zoom account ID - Email address associated with admins in Zoom and Salesforce - Example Meeting ID This will help our team to further assist. Thanks, Will ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [August 19, 2021, 1:30am UTC](https://devforum.zoom.us/t/salesforce-sync-with-zoom/54128/5 "2021-08-19T01:30:22Z")
Closed on August 19, 2021, 1:30am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.