# Schedule meeting got error code 13 **URL:** \ **Category:** Android\ **Created:** [May 10, 2019, 3:15am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210 "2019-05-10T03:15:42Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![water42](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@water42](https://devforum.zoom.us/u/water42)\ **Post date:** [May 10, 2019, 3:15am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/1 "2019-05-10T03:15:42Z")
**Description** schedule meeting got error code 13 **Which version?** 4.3.53571.0118 **To Reproduce(If applicable)** random happen **Smartphone (please complete the following information):** android 7.1.2 ---
**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\ **Post date:** [May 10, 2019, 8:14pm UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/2 "2019-05-10T20:14:20Z")
Hi @water42, Thank you for reaching out to us. Can you please elaborate more on your use case with specific examples of what you are looking to achieve, so that we can provide you with recommendations? Thanks! ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [May 11, 2019, 2:13am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/3 "2019-05-11T02:13:45Z")
Hi water42, Thanks for using Zoom SDK. Where do you get this error code? Is it from `onScheduleMeeting` in `PreMeetingServiceListener`? Error code 13 means “Unknown error”, we will need more information or details to debug this issue. Thanks! ---
**Author:** ![water42](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@water42](https://devforum.zoom.us/u/water42)\ **Post date:** [May 13, 2019, 5:35am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/4 "2019-05-13T05:35:29Z")
In return value of preMeetingSercvice.scheduleMeeting ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [May 13, 2019, 6:13pm UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/5 "2019-05-13T18:13:35Z")
Hi water42, Since the error message indicates that the error is “Unknown error”, so based on the detail you provided, it is kind of hard to identify the root cause for this. However, below is a checklist that could lead to this error message, please follow this checklist and let us know if they are helpful: 1. Zoom SDK has not been initialized successfully. 2. You have not been logged in successfully. (Schedule a meeting requires logged in) 3. Info/data pass to `MeetingItem` is invalid. You can refer to [https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/MeetingItem.html](https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/MeetingItem.html). Hope this helps. Thanks! ---
**Author:** ![water42](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@water42](https://devforum.zoom.us/u/water42)\ **Post date:** [May 14, 2019, 2:21am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/6 "2019-05-14T02:21:00Z")
Thanks for your reply. After checking ddms log of our app， i’m sure Zoom SDK has been initialized and user has login successfully, because just before and after when above error occured(in 60 seconds), out app call to listMeeting and get results successfully. ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [May 14, 2019, 2:46am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/7 "2019-05-14T02:46:47Z")
Hi, Can you provide a sample of your `MeetingItem`? Can you provide any logs that is printed out in the console? Thanks! ---
**Author:** ![water42](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@water42](https://devforum.zoom.us/u/water42)\ **Post date:** [May 15, 2019, 5:46am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/8 "2019-05-15T05:46:20Z")
The following is where our app fill meeting item，only filled topic，start time， duration and timezone。 public void NewMetingItem(MeetingItem item) { ``` item.setMeetingTopic(topic); item.setStartTime(startTime*1000); long duration = (endTime - startTime)/60; if (duration<0) duration = 30; item.setDurationInMinutes((int)duration); item.setTimeZoneId(TimeZone.getDefault().getID()); } ``` ---
**Author:** ![water42](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@water42](https://devforum.zoom.us/u/water42)\ **Post date:** [May 15, 2019, 6:02am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/9 "2019-05-15T06:02:50Z")
The following is ddms log of our app. There are two zoom errors in the log, one is SDKERR\_SERVICE\_FAILED, the other is OTHER\_ERROR. I noticed that the errors occurred when calling to scheduleMeeting and listMeeting at the same time, Is this the reason? Because we use a timer to call listMeeting, so it will happen sometimes. 04-16 13:45:14.741 15222 15222 D Teampel : hideSoftInput 04-16 13:45:14.742 15222 15222 D Teampel : hideSoftInput 04-16 13:45:14.761 15222 15222 D Teampel : == memory free com.zeon.teampel.zoommeeting.MeetingTopicActivity@1e01a4d size: 3110 04-16 13:45:14.919 15222 15222 D Teampel : == memory progress com.zeon.teampel.zoommeeting.MeetingTopicActivity@1e01a4d size: 231 04-16 13:45:14.985 15222 15228 I zygote : Do partial code cache collection, code=243KB, data=191KB 04-16 13:45:14.986 15222 15228 I zygote : After code cache collection, code=243KB, data=191KB 04-16 13:45:14.986 15222 15228 I zygote : Increasing code cache capacity to 1024KB 04-16 13:45:16.197 15222 15222 D Teampel : Timer Running 04-16 13:45:16.400 15222 15222 D Teampel : ZoomMeeting, addScheduleMeeting, number=0,topic=随意（＃－.－） 04-16 13:45:16.429 15222 15222 D Teampel : TeampelProgressDialog.showDialog 04-16 13:45:16.438 15222 15222 D Teampel : TeampelProgressDialog.setayoutwidth measuredwidth=584screenwidth=1080 04-16 13:45:17.033 15222 15409 D Teampel : ZoomMeeting, listMeeting return SDKERR\_SERVICE\_FAILED 04-16 13:45:17.473 15222 15222 D Teampel : ZoomMeeting, onScheduleMeeting ret=0,meeting uid=889839534 04-16 13:45:17.501 15222 15222 D Teampel : hideSoftInput 04-16 13:45:17.502 15222 15222 D Teampel : hideSoftInput 04-16 13:45:17.509 15222 15222 D Teampel : == memory free com.zeon.teampel.zoommeeting.MeetingInfoActivity@43fe4ed size: 3108 04-16 13:45:17.650 15222 15222 D Teampel : == memory progress com.zeon.teampel.zoommeeting.MeetingInfoActivity@43fe4ed size: 215 04-16 13:45:17.655 15222 15222 D Teampel : ZoomMeeting, onListMeeting ret=0, num meetings=2 04-16 13:45:17.657 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=0, topic=null,personal=true,starttime=0 04-16 13:45:17.659 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=1, topic=随意（＃－.－）,personal=false,starttime=1555394400000 04-16 13:45:17.660 15222 15222 D ZoomMeetingreminder: ProcessPendingReminderEvent enter 04-16 13:45:17.673 15222 15222 I Toast : Show toast from OpPackageName:com.zeon.teampel, PackageName:com.zeon.teampel 04-16 13:45:17.692 15222 15222 D Teampel : MobileMessageBoxView.onLayout 04-16 13:45:17.695 15222 15222 D ChatOnLayoutChangeListener: left=0, top=127, right=1080, bottom=1854, oldLeft=0, oldTop=127, oldRight=1080, oldBottom=1854 04-16 13:45:17.695 15222 15222 D ChatOnLayoutChangeListener: tmpRect=(0,193,1080,1920) 04-16 13:45:17.768 15222 15222 D Teampel : Timer Running 04-16 13:45:19.278 15222 15222 I chatty : uid=10171(com.zeon.teampel) identical 1 line 04-16 13:45:20.780 15222 15222 D Teampel : Timer Running 04-16 13:45:22.283 15222 15222 D Teampel : Timer Running 04-16 13:45:23.786 15222 15222 D Teampel : Timer Running 04-16 13:45:24.972 15222 15222 D Teampel : hideSoftInput 04-16 13:45:25.291 15222 15222 D Teampel : Timer Running 04-16 13:45:25.771 15222 15222 D Teampel : hideSoftInput 04-16 13:45:25.793 15222 15222 D Teampel : showSoftInput: com.zeon.teampel.TeampelEditText{c496ad5 VFED…CL. .F…I. 0,0-0,0 #7f090283 app:id/edit} 04-16 13:45:26.311 15222 15222 D Teampel : showSoftInput: com.zeon.teampel.TeampelEditText{c496ad5 VFED…CL. .F… 0,41-1080,162 #7f090283 app:id/edit} 04-16 13:45:26.792 15222 15222 D Teampel : Timer Running 04-16 13:45:28.256 15222 15222 D Teampel : EditorBaseActivity.onTextChanged 04-16 13:45:28.293 15222 15222 D Teampel : Timer Running 04-16 13:45:28.819 15222 15222 W System.err: java.lang.IndexOutOfBoundsException: getChars (2 … 2) ends beyond length 1 04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.checkRange(SpannableStringBuilder.java:1309) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.getChars(SpannableStringBuilder.java:1191) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.TextUtils.getChars(TextUtils.java:100) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.(SpannableStringBuilder.java:67) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.subSequence(SpannableStringBuilder.java:1183) 04-16 13:45:28.820 15222 15222 W System.err: at com.zeon.teampel.ContainsEmojiTextWatcher.onTextChanged(ContainsEmojiTextWatcher.java:57) 04-16 13:45:28.820 15222 15222 W System.err: at android.widget.TextView.sendOnTextChanged(TextView.java:9371) 04-16 13:45:28.820 15222 15222 W System.err: at android.widget.TextView.handleTextChanged(TextView.java:9458) 04-16 13:45:28.820 15222 15222 W System.err: at android.widget.TextView$ChangeWatcher.onTextChanged(TextView.java:11943) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.sendTextChanged(SpannableStringBuilder.java:1252) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.replace(SpannableStringBuilder.java:573) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.delete(SpannableStringBuilder.java:229) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.SpannableStringBuilder.delete(SpannableStringBuilder.java:227) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.method.BaseKeyListener.backspaceOrForwardDelete(BaseKeyListener.java:370) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.method.BaseKeyListener.backspace(BaseKeyListener.java:71) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.method.BaseKeyListener.onKeyDown(BaseKeyListener.java:479) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.method.QwertyKeyListener.onKeyDown(QwertyKeyListener.java:362) 04-16 13:45:28.820 15222 15222 W System.err: at android.text.method.TextKeyListener.onKeyDown(TextKeyListener.java:141) 04-16 13:45:28.820 15222 15222 W System.err: at android.widget.TextView.doKeyDown(TextView.java:7325) 04-16 13:45:28.820 15222 15222 W System.err: at android.widget.TextView.onKeyDown(TextView.java:7102) 04-16 13:45:28.820 15222 15222 W System.err: at android.view.KeyEvent.dispatch(KeyEvent.java:2694) 04-16 13:45:28.820 15222 15222 W System.err: at android.view.View.dispatchKeyEvent(View.java:11732) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewGroup.dispatchKeyEvent(ViewGroup.java:1834) 04-16 13:45:28.821 15222 15222 I chatty : uid=10171(com.zeon.teampel) identical 5 lines 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewGroup.dispatchKeyEvent(ViewGroup.java:1834) 04-16 13:45:28.821 15222 15222 W System.err: at com.android.internal.policy.DecorView.superDispatchKeyEvent(DecorView.java:443) 04-16 13:45:28.821 15222 15222 W System.err: at com.android.internal.policy.PhoneWindow.superDispatchKeyEvent(PhoneWindow.java:1819) 04-16 13:45:28.821 15222 15222 W System.err: at android.app.Activity.dispatchKeyEvent(Activity.java:3340) 04-16 13:45:28.821 15222 15222 W System.err: at org.chromium.base.ApplicationStatusManager$WindowCallbackProxy.dispatchKeyEvent(ApplicationStatusManager.java:80) 04-16 13:45:28.821 15222 15222 W System.err: at org.chromium.base.ApplicationStatusManager$WindowCallbackProxy.invoke(ApplicationStatusManager.java:60) 04-16 13:45:28.821 15222 15222 W System.err: at java.lang.reflect.Proxy.invoke(Proxy.java:913) 04-16 13:45:28.821 15222 15222 W System.err: at $Proxy0.dispatchKeyEvent(Unknown Source) 04-16 13:45:28.821 15222 15222 W System.err: at com.android.internal.policy.DecorView.dispatchKeyEvent(DecorView.java:357) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$ViewPostImeInputStage.processKeyEvent(ViewRootImpl.java:4846) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$ViewPostImeInputStage.onProcess(ViewRootImpl.java:4718) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.onDeliverToNext(ViewRootImpl.java:4306) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.forward(ViewRootImpl.java:4272) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$AsyncInputStage.forward(ViewRootImpl.java:4399) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.apply(ViewRootImpl.java:4280) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$AsyncInputStage.apply(ViewRootImpl.java:4456) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.onDeliverToNext(ViewRootImpl.java:4306) 04-16 13:45:28.821 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.forward(ViewRootImpl.java:4272) 04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.apply(ViewRootImpl.java:4280) 04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253) 04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl.deliverInputEvent(ViewRootImpl.java:6826) 04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl.doProcessInputEvents(ViewRootImpl.java:6800) 04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl.enqueueInputEvent(ViewRootImpl.java:6761) 04-16 13:45:28.822 15222 15222 W System.err: at android.view.ViewRootImpl$ViewRootHandler.handleMessage(ViewRootImpl.java:4036) 04-16 13:45:28.822 15222 15222 W System.err: at android.os.Handler.dispatchMessage(Handler.java:106) 04-16 13:45:28.822 15222 15222 W System.err: at android.os.Looper.loop(Looper.java:173) 04-16 13:45:28.822 15222 15222 W System.err: at android.app.ActivityThread.main(ActivityThread.java:6653) 04-16 13:45:28.822 15222 15222 W System.err: at java.lang.reflect.Method.invoke(Native Method) 04-16 13:45:28.822 15222 15222 W System.err: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:547) 04-16 13:45:28.822 15222 15222 W System.err: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:821) 04-16 13:45:28.822 15222 15222 D Teampel : EditorBaseActivity.onTextChanged 04-16 13:45:29.033 15222 15222 W System.err: java.lang.IndexOutOfBoundsException: getChars (1 … 1) ends beyond length 0 04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.checkRange(SpannableStringBuilder.java:1309) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.getChars(SpannableStringBuilder.java:1191) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.TextUtils.getChars(TextUtils.java:100) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.(SpannableStringBuilder.java:67) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.subSequence(SpannableStringBuilder.java:1183) 04-16 13:45:29.034 15222 15222 W System.err: at com.zeon.teampel.ContainsEmojiTextWatcher.onTextChanged(ContainsEmojiTextWatcher.java:57) 04-16 13:45:29.034 15222 15222 W System.err: at android.widget.TextView.sendOnTextChanged(TextView.java:9371) 04-16 13:45:29.034 15222 15222 W System.err: at android.widget.TextView.handleTextChanged(TextView.java:9458) 04-16 13:45:29.034 15222 15222 W System.err: at android.widget.TextView$ChangeWatcher.onTextChanged(TextView.java:11943) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.sendTextChanged(SpannableStringBuilder.java:1252) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.replace(SpannableStringBuilder.java:573) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.delete(SpannableStringBuilder.java:229) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.SpannableStringBuilder.delete(SpannableStringBuilder.java:227) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.method.BaseKeyListener.backspaceOrForwardDelete(BaseKeyListener.java:370) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.method.BaseKeyListener.backspace(BaseKeyListener.java:71) 04-16 13:45:29.034 15222 15222 W System.err: at android.text.method.BaseKeyListener.onKeyDown(BaseKeyListener.java:479) 04-16 13:45:29.035 15222 15222 W System.err: at android.text.method.QwertyKeyListener.onKeyDown(QwertyKeyListener.java:362) 04-16 13:45:29.035 15222 15222 W System.err: at android.text.method.TextKeyListener.onKeyDown(TextKeyListener.java:141) 04-16 13:45:29.035 15222 15222 W System.err: at android.widget.TextView.doKeyDown(TextView.java:7325) 04-16 13:45:29.035 15222 15222 W System.err: at android.widget.TextView.onKeyDown(TextView.java:7102) 04-16 13:45:29.035 15222 15222 W System.err: at android.view.KeyEvent.dispatch(KeyEvent.java:2694) 04-16 13:45:29.035 15222 15222 W System.err: at android.view.View.dispatchKeyEvent(View.java:11732) 04-16 13:45:29.035 15222 15222 W System.err: at android.view.ViewGroup.dispatchKeyEvent(ViewGroup.java:1834) 04-16 13:45:29.035 15222 15222 I chatty : uid=10171(com.zeon.teampel) identical 5 lines 04-16 13:45:29.035 15222 15222 W System.err: at android.view.ViewGroup.dispatchKeyEvent(ViewGroup.java:1834) 04-16 13:45:29.035 15222 15222 W System.err: at com.android.internal.policy.DecorView.superDispatchKeyEvent(DecorView.java:443) 04-16 13:45:29.035 15222 15222 W System.err: at com.android.internal.policy.PhoneWindow.superDispatchKeyEvent(PhoneWindow.java:1819) 04-16 13:45:29.035 15222 15222 W System.err: at android.app.Activity.dispatchKeyEvent(Activity.java:3340) 04-16 13:45:29.035 15222 15222 W System.err: at org.chromium.base.ApplicationStatusManager$WindowCallbackProxy.dispatchKeyEvent(ApplicationStatusManager.java:80) 04-16 13:45:29.035 15222 15222 W System.err: at org.chromium.base.ApplicationStatusManager$WindowCallbackProxy.invoke(ApplicationStatusManager.java:60) 04-16 13:45:29.035 15222 15222 W System.err: at java.lang.reflect.Proxy.invoke(Proxy.java:913) 04-16 13:45:29.035 15222 15222 W System.err: at $Proxy0.dispatchKeyEvent(Unknown Source) 04-16 13:45:29.035 15222 15222 W System.err: at com.android.internal.policy.DecorView.dispatchKeyEvent(DecorView.java:357) 04-16 13:45:29.035 15222 15222 W System.err: at android.view.ViewRootImpl$ViewPostImeInputStage.processKeyEvent(ViewRootImpl.java:4846) 04-16 13:45:29.035 15222 15222 W System.err: at android.view.ViewRootImpl$ViewPostImeInputStage.onProcess(ViewRootImpl.java:4718) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.onDeliverToNext(ViewRootImpl.java:4306) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.forward(ViewRootImpl.java:4272) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$AsyncInputStage.forward(ViewRootImpl.java:4399) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.apply(ViewRootImpl.java:4280) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$AsyncInputStage.apply(ViewRootImpl.java:4456) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.onDeliverToNext(ViewRootImpl.java:4306) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.forward(ViewRootImpl.java:4272) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.apply(ViewRootImpl.java:4280) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4253) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl.deliverInputEvent(ViewRootImpl.java:6826) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl.doProcessInputEvents(ViewRootImpl.java:6800) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl.enqueueInputEvent(ViewRootImpl.java:6761) 04-16 13:45:29.036 15222 15222 W System.err: at android.view.ViewRootImpl$ViewRootHandler.handleMessage(ViewRootImpl.java:4036) 04-16 13:45:29.036 15222 15222 W System.err: at android.os.Handler.dispatchMessage(Handler.java:106) 04-16 13:45:29.036 15222 15222 W System.err: at android.os.Looper.loop(Looper.java:173) 04-16 13:45:29.036 15222 15222 W System.err: at android.app.ActivityThread.main(ActivityThread.java:6653) 04-16 13:45:29.036 15222 15222 W System.err: at java.lang.reflect.Method.invoke(Native Method) 04-16 13:45:29.036 15222 15222 W System.err: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:547) 04-16 13:45:29.036 15222 15222 W System.err: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:821) 04-16 13:45:29.036 15222 15222 D Teampel : EditorBaseActivity.onTextChanged 04-16 13:45:29.794 15222 15222 D Teampel : Timer Running 04-16 13:45:31.139 15222 15222 D Teampel : EditorBaseActivity.onTextChanged 04-16 13:45:31.296 15222 15222 D Teampel : Timer Running 04-16 13:45:32.796 15222 15222 D Teampel : Timer Running 04-16 13:45:33.530 15222 15222 D Teampel : EditorBaseActivity.onTextChanged 04-16 13:45:34.300 15222 15222 D Teampel : Timer Running 04-16 13:45:35.801 15222 15222 D Teampel : Timer Running 04-16 13:45:37.302 15222 15222 D Teampel : Timer Running 04-16 13:45:38.275 15222 15222 D Teampel : EditorBaseActivity.onTextChanged 04-16 13:45:38.806 15222 15222 D Teampel : Timer Running 04-16 13:45:39.737 15222 15222 D Teampel : EditorBaseActivity.onTextChanged 04-16 13:45:39.739 15222 15222 D Teampel : EditorBaseActivity.onTextChanged 04-16 13:45:39.751 15222 15222 I Toast : Show toast from OpPackageName:com.zeon.teampel, PackageName:com.zeon.teampel 04-16 13:45:39.785 15222 15222 W IInputConnectionWrapper: getTextBeforeCursor on inactive InputConnection 04-16 13:45:39.785 15222 15222 W IInputConnectionWrapper: getTextAfterCursor on inactive InputConnection 04-16 13:45:40.308 15222 15222 D Teampel : Timer Running 04-16 13:45:41.808 15222 15222 D Teampel : Timer Running 04-16 13:45:43.310 15222 15222 D Teampel : Timer Running 04-16 13:45:44.070 15222 15222 D Teampel : EditorBaseActivity.onTextChanged 04-16 13:45:44.810 15222 15222 D Teampel : Timer Running 04-16 13:45:44.848 15222 15222 D Teampel : EditorBaseActivity.onTextChanged 04-16 13:45:46.127 15222 15222 D Teampel : hideSoftInput 04-16 13:45:46.128 15222 15222 D Teampel : hideSoftInput 04-16 13:45:46.141 15222 15222 D Teampel : == memory free com.zeon.teampel.zoommeeting.MeetingTopicActivity@507495 size: 3094 04-16 13:45:46.289 15222 15222 D Teampel : == memory progress com.zeon.teampel.zoommeeting.MeetingTopicActivity@507495 size: 218 04-16 13:45:46.351 15222 15222 D Teampel : Timer Running 04-16 13:45:47.208 15222 15233 I zygote : Background concurrent copying GC freed 99604(5MB) AllocSpace objects, 14(2MB) LOS objects, 49% free, 10MB/20MB, paused 458us total 157.133ms 04-16 13:45:47.217 15222 15231 D Teampel : fakeactivity finalize = com.zeon.teampel.vote.TeampelVoteOpenActivity@c94313a 04-16 13:45:47.218 15222 15231 D Teampel : GUIDrawable.finalize do recylce, this = com.zeon.teampel.imageview.GifDrawable@788fb62 04-16 13:45:47.218 15222 15231 D Teampel : GUIDrawable.finalize do recylce, this = com.zeon.teampel.imageview.GifDrawable@1b714f3 04-16 13:45:47.218 15222 15231 D Teampel : GUIDrawable.finalize do recylce, this = com.zeon.teampel.imageview.GifDrawable@a4825b0 04-16 13:45:47.219 15222 15231 D Teampel : fakeactivity finalize = com.zeon.teampel.zoommeeting.MeetingInfoActivity@43fe4ed 04-16 13:45:47.219 15222 15231 D Teampel : fakeactivity finalize = com.zeon.teampel.zoommeeting.MeetingTopicActivity@1e01a4d 04-16 13:45:47.221 15222 15231 D Teampel : fakeactivity finalize = com.zeon.teampel.zoommeeting.MeetingTopicActivity@507495 04-16 13:45:47.673 15222 15222 D Teampel : ZoomMeeting, addScheduleMeeting, number=0,topic=下午开会哟开心开心ヽ(○^㉨^)ﾉ♪ 04-16 13:45:47.674 15222 15222 D Teampel : ZoomMeeting, addScheduleMeeting return OTHER\_ERROR 04-16 13:45:47.685 15222 15222 I Toast : Show toast from OpPackageName:com.zeon.teampel, PackageName:com.zeon.teampel 04-16 13:45:47.869 15222 15222 D Teampel : Timer Running 04-16 13:45:47.972 15222 15222 D Teampel : ZoomMeeting, onListMeeting ret=0, num meetings=2 04-16 13:45:47.973 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=0, topic=null,personal=true,starttime=0 04-16 13:45:47.975 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=1, topic=随意（＃－.－）,personal=false,starttime=1555394400000 04-16 13:45:47.975 15222 15222 D ZoomMeetingreminder: ProcessPendingReminderEvent enter 04-16 13:45:49.373 15222 15222 D Teampel : Timer Running 04-16 13:45:50.876 15222 15222 D Teampel : Timer Running 04-16 13:45:52.379 15222 15222 D Teampel : Timer Running 04-16 13:45:58.387 15222 15222 I chatty : uid=10171(com.zeon.teampel) identical 4 lines 04-16 13:45:59.888 15222 15222 D Teampel : Timer Running 04-16 13:46:00.529 15222 15222 D Teampel : VCardUserEvent.onUserDataNotify event: 128, userid: -32769 04-16 13:46:00.529 15222 15222 D Teampel : ProjectListActivity MeUserEvent.onUserDataNotify event: 128, userid: -32769 04-16 13:46:00.529 15222 15222 D Teampel : ProjectListActivity MeUserEvent.onUserDataNotify event: 128, userid: -32769 04-16 13:46:00.530 15222 15222 D Teampel : PeopleUserEvent.onUserDataNotify event: 128, userid: -32769 04-16 13:46:00.531 15222 15222 D Teampel : ProjectListActivity MeUserEvent.onUserDataNotify event: 128, userid: -32769 04-16 13:46:01.390 15222 15222 D Teampel : Timer Running 04-16 13:46:02.891 15222 15222 D Teampel : Timer Running 04-16 13:46:04.211 15222 15222 D Teampel : ZoomMeeting, addScheduleMeeting, number=0,topic=下午开会哟开心开心ヽ(○^㉨^)ﾉ♪ 04-16 13:46:04.246 15222 15222 D Teampel : TeampelProgressDialog.showDialog 04-16 13:46:04.256 15222 15222 D Teampel : TeampelProgressDialog.setayoutwidth measuredwidth=584screenwidth=1080 04-16 13:46:04.392 15222 15222 D Teampel : Timer Running 04-16 13:46:05.199 15222 15222 D Teampel : ZoomMeeting, onScheduleMeeting ret=0,meeting uid=897981741 04-16 13:46:05.226 15222 15222 D Teampel : hideSoftInput 04-16 13:46:05.227 15222 15222 D Teampel : hideSoftInput 04-16 13:46:05.232 15222 15222 D Teampel : == memory free com.zeon.teampel.zoommeeting.MeetingInfoActivity@ec3e7a0 size: 3102 04-16 13:46:05.363 15222 15222 D Teampel : == memory progress com.zeon.teampel.zoommeeting.MeetingInfoActivity@ec3e7a0 size: 207 04-16 13:46:05.367 15222 15222 D Teampel : ZoomMeeting, onListMeeting ret=0, num meetings=3 04-16 13:46:05.370 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=0, topic=null,personal=true,starttime=0 04-16 13:46:05.371 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=1, topic=下午开会哟开心开心ヽ(○^㉨^)ﾉ♪,personal=false,starttime=1555394400000 04-16 13:46:05.373 15222 15222 D Teampel : ZoomMeeting, onListMeeting i=2, topic=随意（＃－.－）,personal=false,starttime=1555394400000 04-16 13:46:05.373 15222 15222 D ZoomMeetingreminder: ProcessPendingReminderEvent enter 04-16 13:46:05.388 15222 15222 I Toast : Show toast from OpPackageName:com.zeon.teampel, PackageName:com.zeon.teampel 04-16 13:46:05.404 15222 15222 D Teampel : MobileMessageBoxView.onLayout 04-16 13:46:05.407 15222 15222 D ChatOnLayoutChangeListener: left=0, top=127, right=1080, bottom=1854, oldLeft=0, oldTop=127, oldRight=1080, oldBottom=1854 04-16 13:46:05.408 15222 15222 D ChatOnLayoutChangeListener: tmpRect=(0,193,1080,1920) 04-16 13:46:05.894 15222 15222 D Teampel : Timer Running 04-16 13:46:07.398 15222 15222 D Teampel : Timer Running ---
**Author:** ![Fred\_Luo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fred_luo/32/62_2.png) [@Fred\_Luo](https://devforum.zoom.us/u/Fred_Luo)\ **Post date:** [May 15, 2019, 7:03am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/10 "2019-05-15T07:03:42Z")
Hi , Can you provide a zoom log. 1 SDK initialize enableLog 2 when scheduleMeeting error, copy the log file.: sdcard/Android/data/packagename/logs/zSdkApp\_xxx ---
**Author:** ![water42](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@water42](https://devforum.zoom.us/u/water42)\ **Post date:** [May 17, 2019, 3:01am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/11 "2019-05-17T03:01:09Z")
I found a way to reproduce the error. After calling preMeetingService.listMeeting and before onListMeeting callback, at this time call to preMeetingService.scheduleMeeting will get return value OTHER\_ERROR. The following part of the log. [CZoomDataModuleClient::BeginTransaction] End with bSuccess:1 m\_persistant\_db\_in\_transaction\_block:1 [T:19788] [19788:0:05-17/11:06:13.488:INFO:SSBPTConfInstanceMgr.cpp(2223)] [CSSBConfInstanceMgr::OnAccountInfoUpdated], User Option:4503634079383552 HasZoomIM:0 Cred size:624 Option2:2097216 [T:19788] [19788:0:05-17/11:06:13.488:INFO:ZMPTMeetingMgr.cpp(1377)] [CZMPTMeetingMgr::ListMeetingUpcoming] Begin [T:19788] [19788:0:05-17/11:06:13.488:INFO:SBWebServiceContext.cc(248)] [CSBWebServiceContext::GetDomain] Return from end points:[https://www3.zoom.us](https://www3.zoom.us) Type:3 [T:19788] [19788:0:05-17/11:06:13.488:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:srid Value Size:23 [T:19788] [19788:0:05-17/11:06:13.488:INFO:SBCUrlRequest.cc(817)] [CSBCUrlRequest::AddHeader] H:ZM-CAP: 9902773175 name:ZM-CAP value:9902773175 [T:19788] [19788:0:05-17/11:06:13.488:INFO:SBCUrlRequest.cc(918)] [CSBCUrlRequest::SetAsNeedFreshConnection] needFresh:0 URL:[https://www3.zoom.us/conf/list](https://www3.zoom.us/conf/list) This: 3080890488 ReqID:2e9d75a1-ef52-4acb-ac69-07e89132d4ac [T:19788] [19788:0:05-17/11:06:13.490:INFO:zSQLiteStmt.cpp(226)] [CZoomSQLiteStmt::Exec] SQL:select \* from zoom\_kv where key = ‘timestamp-config’ and section=‘ZoomChat’; ActionID:2 return: 1 [T:19788] [19788:0:05-17/11:06:13.490:INFO:SBCUrlRequest.cc(817)] [CSBCUrlRequest::AddHeader] H:ZM-CID: %2B33qjqW5e51TavV2vJL0MKOxfr1Tgim%2FwUm7u8eIY2I%3D name:ZM-CID value:%2B33qjqW5e51TavV2vJL0MKOxfr1Tgim%2FwUm7u8eIY2I%3D [T:19788] [19788:0:05-17/11:06:13.490:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:zak Value Size:624 [T:19788] [19788:0:05-17/11:06:13.491:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:zm\_cluster Value Size:3 [T:19788] [19788:0:05-17/11:06:13.491:INFO:SBWebServiceContext.cc(4202)] [CSBWebServiceContext::GetWebLoginInfo] Successfully get active user. [T:19788] [19788:0:05-17/11:06:13.491:INFO:SBWebServiceContext.cc(3089)] [CSBWebServiceContext::GenerateRequestToken] SNSID:q5FyuTiRQVChH3HQzUiRrQ UID:q5FyuTiRQVChH3HQzUiRrQ SnsType:100 Name:陈江 Zoomtoken size:203 [T:19788] [19788:0:05-17/11:06:13.491:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:zpk Value Size:475 [T:19788] [19788:0:05-17/11:06:13.491:INFO:zKeyValueTable.cpp(91)] [CZoomKeyValueTable::QueryFromCache] Key:account.option.baasecurity.isenabled Section:ZoomChat Value:false [T:19788] [19788:0:05-17/11:06:13.500:INFO:ZMPTMeetingMgr.cpp(1408)] [CZMPTMeetingMgr::ListMeetingUpcoming] End [T:19788] [19788:0:05-17/11:06:13.500:INFO:ZMPTMeetingMgr.cpp(1457)] [CZMPTMeetingMgr::ListCMR] Begin [T:19788] [19788:0:05-17/11:06:13.500:INFO:SBPTUI.cpp(54)] [CSBPTUI::SinkMeetingEvent] ptMeetingEvent=5, result=0 [T:19788] [19788:0:05-17/11:06:13.500:INFO:ptui\_jni.cpp(254)] SinkMeetingEventptMeetingEvent= 5 [T:19788] [19788:0:05-17/11:06:13.500:INFO:SSBPTConfInstanceMgr.cpp(3191)] [CSSBConfInstanceMgr::CheckReloginAndRejoin] begin. [T:19788] [19788:0:05-17/11:06:13.500:INFO:SSBPTConfInstanceMgr.cpp(3203)] [CSSBConfInstanceMgr::CheckReloginAndRejoin] cached\_lcp:0x00000000, cached\_email:, invitation\_memo:0x00000000 [T:19788] [19788:0:05-17/11:06:13.500:INFO:SSBPTConfInstanceMgr.cpp(3326)] [CSSBConfInstanceMgr::ReleaseCachedReloginAndRejoinParams] [T:19788] [19788:0:05-17/11:06:13.500:INFO:SSBPTConfInstanceMgr.cpp(3217)] [CSSBConfInstanceMgr::CheckReloginAndRejoin] end. [T:19788] [19788:0:05-17/11:06:13.501:INFO:zSQLiteStmt.cpp(226)] [CZoomSQLiteStmt::Exec] SQL:select \* from zoom\_kv where key = ‘com.conf.selectedcallin.areacode’ and section=‘ZoomChat’; ActionID:2 return: 1 [T:19788] [19788:0:05-17/11:06:13.501:INFO:zSQLiteStmt.cpp(226)] [CZoomSQLiteStmt::Exec] SQL:delete from zoom\_kv where key = ‘com.conf.selectedcallin.areacode’ and section=‘ZoomChat’; ActionID:6 return: 1 [T:19788] [19788:0:05-17/11:06:13.501:INFO:SBPTUI.cpp(37)] [CSBPTUI::SinkAppEvent] ptEvent=7, result=0 [T:19788] [19788:0:05-17/11:06:13.501:INFO:SBPTUI.cpp(37)] [CSBPTUI::SinkAppEvent] ptEvent=12, result=0 [T:19788] [19788:0:05-17/11:06:13.502:INFO:SBPTUI.cpp(37)] [CSBPTUI::SinkAppEvent] ptEvent=0, result=0 [T:19788] [19788:0:05-17/11:06:13.516:INFO:SBPTWebServiceSink.cpp(305)] [CSBPTWebServiceSink::SinkLogin] End, bFireEvent:1 [T:19788] [19788:0:05-17/11:06:13.516:INFO:zDataModuleClient.cc(199)] [CZoomDataModuleClient::EndTransaction] m\_persistant\_db\_in\_transaction\_block:1 [T:19788] [19788:0:05-17/11:06:13.521:INFO:zSQLiteStmt.cpp(120)] [CZoomSQLiteStmt::ProcessTransaction] actionType: 1 immediate:0 bRet:1 ret:0 [T:19788] [19788:0:05-17/11:06:13.521:INFO:zDataModuleClient.cc(221)] [CZoomDataModuleClient::EndTransaction] With Success:1 m\_persistant\_db\_in\_transaction\_block:0 [T:19788] [19788:0:05-17/11:06:13.521:INFO:SBWebServiceContext.cc(248)] [CSBWebServiceContext::GetDomain] Return from end points:[https://log.zoom.us](https://log.zoom.us) Type:25 [T:19788] [19788:0:05-17/11:06:13.522:INFO:zSQLiteStmt.cpp(226)] [CZoomSQLiteStmt::Exec] SQL:select \* from zoom\_kv where key = ‘timestamp-config’ and section=‘ZoomChat’; ActionID:2 return: 1 [T:19788] [19788:0:05-17/11:06:13.523:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:srid Value Size:23 [T:19788] [19788:0:05-17/11:06:13.523:INFO:SBCUrlRequest.cc(817)] [CSBCUrlRequest::AddHeader] H:ZM-CAP: 9902773175 name:ZM-CAP value:9902773175 [T:19788] [19788:0:05-17/11:06:13.523:INFO:SBCUrlRequest.cc(918)] [CSBCUrlRequest::SetAsNeedFreshConnection] needFresh:0 URL:[https://log.zoom.us/alog?cv=4.3.53571.0118](https://log.zoom.us/alog?cv=4.3.53571.0118) This: 3037503608 ReqID:febe6e73-b9d6-4ee6-b05b-01fd9f12df3e [T:19788] [19788:0:05-17/11:06:13.523:INFO:zSQLiteStmt.cpp(226)] [CZoomSQLiteStmt::Exec] SQL:select \* from zoom\_action\_logs limit 1024; ActionID:2 return: 1 [T:19788] [19788:0:05-17/11:06:13.523:INFO:SBWebService.cc(9683)] [CSBWebService::LocalAddressReady] Addr:192.168.80.4 [T:19788] [19788:0:05-17/11:06:13.524:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3053416568 TEXT ⚠ failed to save cookies in [T:19977] [19788:0:05-17/11:06:13.536:INFO:ZoomCurlProxyUtil.cpp(26)] [CSBCUrlRequest::AddProxyInfo] Start, URL:[https://www3.zoom.us/conf/list](https://www3.zoom.us/conf/list) [T:19977] [19788:0:05-17/11:06:13.537:INFO:ZoomCurlProxyUtil.cpp(30)] [CSBCUrlRequest::AddProxyInfo] Hasn’t fetch proxy list, now fetch it [T:19977] [19788:0:05-17/11:06:13.537:INFO:ZoomProxyProvider.cpp(1853)] [CZoomProxyDetectThread::GetProxyForURL] URL:[https://www3.zoom.us/conf/list](https://www3.zoom.us/conf/list) m\_no\_auto\_script=0 [T:19977] [19788:0:05-17/11:06:13.537:ERROR:ZoomProxyProvider.cpp(1872)] [CZoomProxyDetectThread::GetProxyForURL] return for no proxy rules. [T:19977] [19788:0:05-17/11:06:13.537:INFO:ZoomProxyProvider.cpp(2496)] [ProxyProvider::GetProxyForURL] Type:0 Host: Port:0 UName: Password: for URL:[https://www3.zoom.us/conf/list](https://www3.zoom.us/conf/list) serverOK:1 [T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2458)] [CSBCUrlRequest::AddRequestSignature] Timestamp:1558062373000 ReqVerb:POST [T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2317)] [CSBCUrlRequest::GenSignString\_Header] User-agent:Mozilla/5.0 (ZOOM.Android 8.0.0 x86) zmcap:9902773175 zmaccid: [T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2338)] [CSBCUrlRequest::GenSignString\_Header] to\_sign\_head:Mozilla/5.0 (ZOOM.Android 8.0.0 x86)9902773175%2B33qjqW5e51TavV2vJL0MKOxfr1Tgim%2FwUm7u8eIY2I%3D [T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2344)] [CSBCUrlRequest::GenSignString\_Cookie] Tracking code: ZPK size:475 [T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2359)] [CSBCUrlRequest::GenSignString\_Cookie] to\_sign\_cookie size:1099 [T:19977] [19788:0:05-17/11:06:13.538:INFO:SBCUrlRequest.cc(2546)] [CSBCUrlRequest::AddRequestSignature] Signature header is:ZM-NSGN:2,7vLfnMa86O/86IyHJNw8pBKgL+z2r5eLDDv5T1vl+rw=,1558062373000 hash len:44 [T:19977] [19788:0:05-17/11:06:13.570:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT : Trying 221.122.88.150… [T:19977] [19788:0:05-17/11:06:13.570:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TCP\_NODELAY set [T:19977] [19788:0:05-17/11:06:13.570:INFO:SBCUrlRequest.cc(332)] [CSBCUrlRequest::my\_curl\_sockopt\_callback] fd: 131 purpose:0 This:3080890488 [T:19977] [19788:0:05-17/11:06:13.603:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :Connected to [www3.zoom.us](http://www3.zoom.us) (221.122.88.150) port 443 (#2) [T:19977] [19788:0:05-17/11:06:13.613:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :ALPN, offering http/1.1 [T:19977] [19788:0:05-17/11:06:13.614:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH [T:19977] [19788:0:05-17/11:06:13.642:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :successfully set certificate verify locations: [T:19977] [19788:0:05-17/11:06:13.642:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT : CAfile: /storage/emulated/0/Android/data/com.zeon.teampel/data/zcacert.pem CApath: none [T:19977] [19788:0:05-17/11:06:13.643:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS header, Certificate Status (22): [T:19977] [19788:0:05-17/11:06:13.643:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS handshake, Client hello (1): [T:19977] [19788:0:05-17/11:06:13.674:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS handshake, Server hello (2): [T:19977] [19788:0:05-17/11:06:13.675:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :NPN, negotiated HTTP1.1 [T:19977] [19788:0:05-17/11:06:13.686:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS handshake, Certificate (11): [T:19977] [19788:0:05-17/11:06:13.688:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS handshake, Server key exchange (12): [T:19977] [19788:0:05-17/11:06:13.689:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS handshake, Server finished (14): [T:19977] [19788:0:05-17/11:06:13.692:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS handshake, Client key exchange (16): [T:19977] [19788:0:05-17/11:06:13.693:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS change cipher, Client hello (1): [T:19977] [19788:0:05-17/11:06:13.693:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS handshake, Unknown (67): [T:19977] [19788:0:05-17/11:06:13.693:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (OUT), TLS handshake, Finished (20): [T:19977] [19788:0:05-17/11:06:13.714:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS change cipher, Client hello (1): [T:19977] [19788:0:05-17/11:06:13.714:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :TLSv1.2 (IN), TLS handshake, Finished (20): [T:19977] [19788:0:05-17/11:06:13.714:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :SSL connection using TLSv1.2 / ECDHE-RSA-AES128-GCM-SHA256 [T:19977] [19788:0:05-17/11:06:13.715:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :ALPN, server did not agree to a protocol [T:19977] [19788:0:05-17/11:06:13.718:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :Server certificate: [T:19977] [19788:0:05-17/11:06:13.719:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT : subject: OU=Domain Control Validated; CN=\*.zoom.us [T:19977] [19788:0:05-17/11:06:13.719:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT : start date: Mar 25 19:38:42 2019 GMT [T:19977] [19788:0:05-17/11:06:13.719:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT : expire date: Mar 25 19:38:42 2021 GMT [T:19977] [19788:0:05-17/11:06:13.719:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT : issuer: C=US; ST=Arizona; L=Scottsdale; [O=GoDaddy.com](http://O=GoDaddy.com), Inc.; OU=http://certs.godaddy.com/repository/; CN=Go Daddy Secure Certificate Authority - G2 [T:19977] [19788:0:05-17/11:06:13.720:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT : SSL certificate verify ok. [T:19788] [19788:0:05-17/11:06:13.945:INFO:ZMPTMeetingMgr.cpp(1420)] [CZMPTMeetingMgr::SyncLocalRec2Web] Begin [T:19788] [19788:0:05-17/11:06:13.946:INFO:SBCUrlRequest.cc(856)] [CHttpRequest::AddCookie] Key:srid Value Size:23 [T:19788] [19788:0:05-17/11:06:13.946:INFO:SBCUrlRequest.cc(817)] [CSBCUrlRequest::AddHeader] H:ZM-CAP: 9902773175 name:ZM-CAP value:9902773175 [T:19788] [19788:0:05-17/11:06:13.946:INFO:SBCUrlRequest.cc(918)] [CSBCUrlRequest::SetAsNeedFreshConnection] needFresh:0 URL:[https://zoom.us/proto/recording/local/add](https://zoom.us/proto/recording/local/add) This: 3037505656 ReqID:2626954e-6a70-4f10-942d-5fc48ddc621c [T:19788] [19788:0:05-17/11:06:13.946:ERROR:SBWebServiceContext.cc(1142)] [CSBWebServiceContext::GetRequestForSyncLocalRec2Web] failed to stream out meeting item [T:19788] [19788:0:05-17/11:06:13.946:INFO:ZMPTMeetingMgr.cpp(1437)] [CZMPTMeetingMgr::SyncLocalRec2Web] End [T:19977] [19788:0:05-17/11:06:14.419:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :Added cookie \_zm\_mtk\_guid=“3376f1e67e1e49d79ab106acdb8c181b” for domain [zoom.us](http://zoom.us), path /, expire 2147483647 [T:19977] [19788:0:05-17/11:06:14.419:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :Added cookie zm\_aid=“YL6yU5Q1SmaxMR6Tvzue7g” for domain [zoom.us](http://zoom.us), path /, expire 0 [T:19977] [19788:0:05-17/11:06:14.420:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :Added cookie zm\_haid=“370” for domain [zoom.us](http://zoom.us), path /, expire 0 [T:19977] [19788:0:05-17/11:06:14.420:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :Added cookie cred=“5CF9771EEAD9E5F8AB42CE736B664127” for domain [www3.zoom.us](http://www3.zoom.us), path /, expire 0 [T:19977] [19788:0:05-17/11:06:14.420:INFO:SBCUrlRequest.cc(304)] [my\_curl\_debug\_callback] This: 3080890488 TEXT :Connection #2 to host [www3.zoom.us](http://www3.zoom.us) left intact [T:19977] [19788:0:05-17/11:06:14.421:INFO:SBCUrlRequest.cc(1416)] [CSBCUrlRequest::AfterEmitRequest] for URL:[https://www3.zoom.us/conf/list](https://www3.zoom.us/conf/list) req:2e9d75a1-ef52-4acb-ac69-07e89132d4ac ret:200 request emit time:1 this:3080890488 ignoreProxy:0 Local IP:192.168.80.4 OS Error:0 CURL Error:0 [T:19977] [19788:0:05-17/11:06:14.421:INFO:SBCUrlRequest.cc(1540)] [CSBCUrlRequest::AfterEmitRequest], ends [T:19788] [19788:0:05-17/11:06:14.767:INFO:SBWebService.cc(963)] [CSBWebService::RequestHandled] ID:2e9d75a1-ef52-4acb-ac69-07e89132d4ac CurlErrorCode:0 bConnectionFail:0 overtime:0 cancelWhenTimeout:0 [T:19788] [19788:0:05-17/11:06:14.767:INFO:SBWebService.cc(13071)] [CSBWebService::DebugLogForRequest] URL:[https://www3.zoom.us/conf/list](https://www3.zoom.us/conf/list) [T:19788] [19788:0:05-17/11:06:14.767:INFO:SBWebService.cc(13076)] [CSBWebService::DebugLogForRequest] total\_time\_spent\_:0.872012, nslookup\_time\_:0.021538, tcp\_connect\_time\_:0.032813, tls\_connect\_time\_:0.117239, pre\_transfer\_time\_:0.172143, downloaded\_size\_:1052, download\_speed\_:1052, download\_content\_length\_:1052 [T:19788] [19788:0:05-17/11:06:14.767:INFO:PendingRequestMgr.cpp(208)] [CZoomPendingRequestMgr::IsSessionExpired] Request ID: 2e9d75a1-ef52-4acb-ac69-07e89132d4ac Result:0 Return:0 expire\_times:0 [T:19788] [19788:0:05-17/11:06:14.767:INFO:SBMeetingItem.cc(2017)] [CSBMeetingItem::ReadAlternativeHosts] count: 0 [T:19788] [19788:0:05-17/11:06:14.767:INFO:SBMeetingItem.cc(2230)] [CSBMeetingItem::ReadBroadcastInfo] token len:0 channel count:0 max wall users:0 [T:19788] [19788:0:05-17/11:06:14.767:INFO:SBMeetingItem.cc(887)] [CSBMeetingItem::ReadFromProto] Number:4339540129 host name:陈江 Is Audio Meeting:0 Is Screen Share Meeting:0 m\_optionEx:0 as int64:0 assistantID:NULL isViewOnlyJoin:0 isSupportTollFree:0 tollFreeCallInNumber:NULL extType:1 TeleConfURL:[https://zoom.us/zoomconference?tk=6u0Po9bdFKMt1om7gaflej5o32ThTiGkBDlIsbwbrVk.AA8AAAFqw8Ec2AABUYAAAAAAAAAAAAAAAAAAAgAAAAABAqggoQAAAAAAABkAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAFRgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA](https://zoom.us/zoomconference?tk=6u0Po9bdFKMt1om7gaflej5o32ThTiGkBDlIsbwbrVk.AA8AAAFqw8Ec2AABUYAAAAAAAAAAAAAAAAAAAgAAAAABAqggoQAAAAAAABkAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAFRgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA) Meeting capacity:25 Email invite subject:Zoom 會議邀請 - 陈江的個人會議室 PSTN Option:0 Webinar Group JID: need reg webinar:0 webinar reg URL: Support callout:0 PingOptions:0 PhoneID:0 [T:19788] [19788:0:05-17/11:06:14.767:INFO:SBMeetingItem.cc(906)] [CSBMeetingItem::ReadFromProto] m\_tunnelServer: m\_expressTunnelServer: RestrictJoinUserDomains: Backup Ping Server: Backup ping delay (in milliseconds):0 Feedback URL: Host User type:0 Host account type:0 ScheduleOption2:549757124608 TrackingFields size:0 [T:19788] [19788:0:05-17/11:06:14.768:INFO:SBMeetingItem.cc(910)] [CSBMeetingItem::ReadFromProto] first-time-upgrade-token size:0 IdentityOption:0 Custom Account Tag: [T:19788] [19788:0:05-17/11:06:14.768:INFO:SBMeetingItem.cc(913)] [CSBMeetingItem::ReadFromProto] extInfo: selectedTspAccount: [T:19788] [19788:0:05-17/11:06:14.768:INFO:SBPTWebServiceSink.cpp(320)] [CSBPTWebServiceSink::SinkListMeeting] result=0 meetingCount=1 [T:19788] [19788:0:05-17/11:06:14.768:INFO:SBPTUI.cpp(54)] [CSBPTUI::SinkMeetingEvent] ptMeetingEvent=4, result=0 [T:19788] [19788:0:05-17/11:06:14.768:INFO:ptui\_jni.cpp(254)] SinkMeetingEventptMeetingEvent= 4 [T:19788] [19788:0:05-17/11:06:14.790:INFO:SBPTWebServiceSink.cpp(327)] [CSBPTWebServiceSink::SinkListMeeting] End [T:19788] [19788:0:05-17/11:06:14.791:INFO:SBWebService.cc(9683)] [CSBWebService::LocalAddressReady] Addr:192.168.80.4 ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [May 17, 2019, 5:56pm UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/12 "2019-05-17T17:56:52Z")
Hi, Thank you very much for providing the details. We will look into this and get back to you as soon as possible. Thanks! ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [June 5, 2019, 1:46am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/13 "2019-06-05T01:46:46Z")
Hi water42, Pardon the late reply. Unfortunately we are not able to identify the issue based on the log you have provided. Is this the full log? Would you mind providing the full log to us so that we can further analyze this issue? Would appreciate for any info. Thank you very much. ---
**Author:** ![water42](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@water42](https://devforum.zoom.us/u/water42)\ **Post date:** [June 10, 2019, 9:50am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/14 "2019-06-10T09:50:35Z")
The full log has been sent by email. And there is a way to reproduce the error quickly，in a demo application, after login，calling preMeetingService.scheduleMeeting just after calling preMeetingService.listMeeting，preMeetingService.scheduleMeeting will get return value OTHER\_ERROR. It looks like zoom sdk failed to process request before get reply of previous request from server. ---
**Author:** ![water42](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@water42](https://devforum.zoom.us/u/water42)\ **Post date:** [June 10, 2019, 10:01am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/15 "2019-06-10T10:01:08Z")
The attach is full log. (Attachment zSdkApp\_0.log is missing) ---
**Author:** ![water42](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@water42](https://devforum.zoom.us/u/water42)\ **Post date:** [June 10, 2019, 10:11am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/16 "2019-06-10T10:11:55Z")
The attachment is full log，because your mail server only accept attachment of picture，please change extension name from .jpg to .log before using it. ![]() ---
**Author:** ![dats\_liao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dats_liao/32/464_2.png) [@dats\_liao](https://devforum.zoom.us/u/dats_liao)\ **Post date:** [June 10, 2019, 10:54am UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/17 "2019-06-10T10:54:20Z")
hi Water42, thanks for your feedback.this is by design. sorry for that.you need to waiting for the list meeting callback after you login. once you got this call back, you can call schedule meeting API Thanks Dats ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 6:17pm UTC](https://devforum.zoom.us/t/schedule-meeting-got-error-code-13/4210/18 "2020-08-21T18:17:48Z")
Closed on August 21, 2020, 6:17pm UTC