# \`scope\` occasionally missing when refreshing an access token

**URL:** <https://devforum.zoom.us/t/scope-occasionally-missing-when-refreshing-an-access-token/14823>\
**Category:** API and Webhooks\
**Created:** [April 24, 2020, 8:35pm UTC](https://devforum.zoom.us/t/scope-occasionally-missing-when-refreshing-an-access-token/14823 "2020-04-24T20:35:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ryan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan/32/37137_2.png) [@ryan](https://devforum.zoom.us/u/ryan)\
**Post date:** [April 24, 2020, 8:35pm UTC](https://devforum.zoom.us/t/scope-occasionally-missing-when-refreshing-an-access-token/14823/1 "2020-04-24T20:35:44Z")

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**Description**  
On some attempts to refresh an access token (i.e. `POST https://zoom.us/oauth/token?grant_type=refresh_token&refresh_token=....`), we receive a 200 response with a payload containing a JSON object with the keys `access_token`, `refresh_token`, `token_type`, `expires_in`. But `scope` is missing from the object.

**Error**  
`scope` should be present [according to the documentation](https://marketplace.zoom.us/docs/guides/auth/oauth#refreshing).

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**  
`https://zoom.us/oauth/token`

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 27, 2020, 11:03pm UTC](https://devforum.zoom.us/t/scope-occasionally-missing-when-refreshing-an-access-token/14823/2 "2020-04-27T23:03:11Z")

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Hey @ryan,

That is odd! Can you private message me a payload with the scope excluded?

Thanks,  
Tommy

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**Author:** ![dominic2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dominic2/32/4407_2.png) [@dominic2](https://devforum.zoom.us/u/dominic2)\
**Post date:** [May 29, 2020, 8:45am UTC](https://devforum.zoom.us/t/scope-occasionally-missing-when-refreshing-an-access-token/14823/3 "2020-05-29T08:45:06Z")

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I’m also experiencing this, I’ll also send you a private message.

EDIT: I cannot send private messages yet as I’m a new user.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 3, 2020, 9:40pm UTC](https://devforum.zoom.us/t/scope-occasionally-missing-when-refreshing-an-access-token/14823/4 "2020-06-03T21:40:38Z")

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Hey @dominic2,

Please send the token API response with the scope excluded to [developersupport@zoom.us](mailto:developersupport@zoom.us) so we can debug.

Thanks,  
Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:50pm UTC](https://devforum.zoom.us/t/scope-occasionally-missing-when-refreshing-an-access-token/14823/5 "2020-08-21T21:50:34Z")

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