# Screen share not working

**URL:** <https://devforum.zoom.us/t/screen-share-not-working/10021>\
**Category:** Web\
**Created:** [March 29, 2020, 3:14am UTC](https://devforum.zoom.us/t/screen-share-not-working/10021 "2020-03-29T03:14:06Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![tranvuong1803](https://avatars.discourse-cdn.com/v4/letter/t/0ea827/32.png) [@tranvuong1803](https://devforum.zoom.us/u/tranvuong1803)\
**Post date:** [March 29, 2020, 3:14am UTC](https://devforum.zoom.us/t/screen-share-not-working/10021/1 "2020-03-29T03:14:06Z")

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Hi,  
I am using websdk to join meeting. but can not share screen. i had config zoom.init screenShare:true  
when chose windows to share only black screen appear. can not see anything  
Please help my to findout the error and how to fix that

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/44063125cc71ff9d635c978de7bb62cfb321f0a7.png)  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/0/097b8933f16acda781142c8311ca036c44cf3a22.png)  
i try using zoom desktop app, but still got this error  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/8/8b780a501ec52ba64d15bab0e3ea79291198e55a.png)

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 30, 2020, 6:22pm UTC](https://devforum.zoom.us/t/screen-share-not-working/10021/2 "2020-03-30T18:22:14Z")

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Hey @tranvuong1803,

Are you serving your site over `https`?

Can you provide the meeting number you were using so I can check the logs? (CS-1587)

Related post:

> [@Occasionally See Black Screen When Sharing Desktop](https://devforum.zoom.us/t/occasionally-see-black-screen-when-sharing-desktop/9904):
>
> Description For some of our meetings we have been seeing reports from users that when they share their screens, the viewers can only see a black screen with a green outline rather than a view of the presenter’s screen. We saw this in meetings on the 24th and 25th specifically though we are continuing to hear of users encountering a black screen when presenting. It seems to impact Chrome 80 on Windows Enterprise (though this could just be because most of our traffic comes from Chrome on Windows…

Thanks,  
Tommy

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**Author:** ![adrian](https://avatars.discourse-cdn.com/v4/letter/a/82dd89/32.png) [@adrian](https://devforum.zoom.us/u/adrian)\
**Post date:** [April 1, 2020, 6:46am UTC](https://devforum.zoom.us/t/screen-share-not-working/10021/3 "2020-04-01T06:46:54Z")

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Hi (again) @tommy,

We’re seeing this issue as well, serving over https and the most recent meetingID is 901340777. But this is replicable with every meeting created so I can certainly provide more in real time if need be.

Thanks!

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 1, 2020, 10:36pm UTC](https://devforum.zoom.us/t/screen-share-not-working/10021/4 "2020-04-01T22:36:51Z")

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Hey @adrian,

Thanks for reporting the issue. I will update our engineers with your info.

-Tommy

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 24, 2020, 5:01am UTC](https://devforum.zoom.us/t/screen-share-not-working/10021/5 "2020-04-24T05:01:14Z")

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Hey @adrian,

Please try using [version 1.7.6](https://www.npmjs.com/package/@zoomus/websdk), it should fix the issue.

Thanks,  
Tommy

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**Author:** ![ayush](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ayush/32/4128_2.png) [@ayush](https://devforum.zoom.us/u/ayush)\
**Post date:** [June 2, 2020, 11:55am UTC](https://devforum.zoom.us/t/screen-share-not-working/10021/6 "2020-06-02T11:55:44Z")

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Hi Tommy,  
I am facing the same issue, I could not see the shared screen content at the receiver end,  
ny SDK versin is 1.7.7

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 8, 2020, 5:35pm UTC](https://devforum.zoom.us/t/screen-share-not-working/10021/7 "2020-06-08T17:35:50Z")

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Hey @ayush,

Are you seeing any errors in the browser console?

Thanks,  
Tommy

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**Author:** ![ayush](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ayush/32/4128_2.png) [@ayush](https://devforum.zoom.us/u/ayush)\
**Post date:** [June 9, 2020, 2:13am UTC](https://devforum.zoom.us/t/screen-share-not-working/10021/8 "2020-06-09T02:13:06Z")

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Hi Tommy, there was some error with the SDK version. It’s working now.  
Thanks.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 12, 2020, 9:00pm UTC](https://devforum.zoom.us/t/screen-share-not-working/10021/9 "2020-06-12T21:00:12Z")

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Happy to hear you got it working now! 🙂

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 10:01pm UTC](https://devforum.zoom.us/t/screen-share-not-working/10021/10 "2020-08-21T22:01:46Z")

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