# Screen Sharing not working **URL:** \ **Category:** Web\ **Created:** [December 21, 2020, 4:55am UTC](https://devforum.zoom.us/t/screen-sharing-not-working/38867 "2020-12-21T04:55:59Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![lfrancia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lfrancia/32/9289_2.png) [@lfrancia](https://devforum.zoom.us/u/lfrancia)\ **Post date:** [December 21, 2020, 4:55am UTC](https://devforum.zoom.us/t/screen-sharing-not-working/38867/1 "2020-12-21T04:55:59Z")
**Description** One of our users (guest) tried screen sharing but she said that the host could not see what she was sharing. I have checked the Zoom dashboard as well and it seems like no screen sharing data was being sent by the guest user and no screen sharing data was being received by the host during that period. Could you please check what happened? I’ll be sending the meeting id via email. **Error** No error **Which version?** Web SDK v. 1.8.1 **To Reproduce(If applicable)** Steps to reproduce the behavior: 1. Host and Guest launch app 2. Guest starts screen sharing **Device (please complete the following information):** - Browser: Chrome **Additional context** None ---
**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\ **Post date:** [December 21, 2020, 8:09pm UTC](https://devforum.zoom.us/t/screen-sharing-not-working/38867/2 "2020-12-21T20:09:39Z")
Hi @lfrancia, Greetings from Zoom Dev Rel Team. Send Share screen feature is currently not supported for iOS browsers. Please see the attachment: ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/5/a54922dcb88a44f86011507fa8d0ad76d00b48af.png) To know more, please visit: [https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support) Thanks, Ojus ---
**Author:** ![lfrancia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lfrancia/32/9289_2.png) [@lfrancia](https://devforum.zoom.us/u/lfrancia)\ **Post date:** [December 22, 2020, 12:59am UTC](https://devforum.zoom.us/t/screen-sharing-not-working/38867/3 "2020-12-22T00:59:27Z")
Hi, Sorry I left the template for the device info but I have just removed it now to avoid confusion. We are using Zoom Web SDK on Chrome browser on PC and chromebox only. Thanks, Lara ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [December 22, 2020, 9:59pm UTC](https://devforum.zoom.us/t/screen-sharing-not-working/38867/4 "2020-12-22T21:59:57Z")
Hey @lfrancia, Can you please try upgrading to version 1.8.5 to see if that fixes the issue. We released some screen sharing enhancements: > [@(ACTION REQUIRED) Web SDK update version 1.8.5](https://devforum.zoom.us/t/action-required-web-sdk-update-version-1-8-5/39004): > > Hello Zoom Developers, here are the updates for the Web SDK version 1.8.5 release: Please note that as of January 10th, all older versions of the Web SDK (versions 1.8.3 and below) will no longer have computer audio functionality within meetings. Please upgrade to version 1.8.5 or above to avoid service disruption. To complete alignment with Zoom’s security initiative, including the new AES 256-bit GCM encryption, we will disable un-encrypted audio within meetings that are not using AES 256-bit… Thanks, Tommy ---
**Author:** ![lfrancia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lfrancia/32/9289_2.png) [@lfrancia](https://devforum.zoom.us/u/lfrancia)\ **Post date:** [December 28, 2020, 6:45am UTC](https://devforum.zoom.us/t/screen-sharing-not-working/38867/5 "2020-12-28T06:45:33Z")
Hi, Yes we are testing our app with Web SDK 1.8.5. We will let you know if there is any update. By the way, would it possible to extend the deadline for switching to 1.8.5? The deadline of January 10th is really tight for us. Regards, Lara ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [December 28, 2020, 6:29pm UTC](https://devforum.zoom.us/t/screen-sharing-not-working/38867/6 "2020-12-28T18:29:20Z")
Thanks @lfrancia, please let us know if you run into any troubles! I cannot promise we will move the date back, but I am advocating that we do. I know the deadline is very tight, especially with the Holidays, apologies. -Tommy ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [January 28, 2021, 4:29am UTC](https://devforum.zoom.us/t/screen-sharing-not-working/38867/7 "2021-01-28T04:29:21Z")
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