# SDK error, Raise Hand Pop-out mode

**URL:** <https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518>\
**Category:** Web\
**Created:** [June 16, 2020, 6:10pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518 "2020-06-16T18:10:01Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![aquarivm](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aquarivm/32/8645_2.png) [@aquarivm](https://devforum.zoom.us/u/aquarivm)\
**Post date:** [June 16, 2020, 6:10pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/1 "2020-06-16T18:10:01Z")

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**Description**  
Hi.

I’m using the sdk, but i have a problem with option raise hand in pop-out mode. Uncaught TypeError: r is not a function.

**Error**  
Uncaught TypeError: r is not a function  
at zoom-meeting-1.7.7.min.js:2  
at Object.sh (react-dom.min.js:164)  
at rh (react-dom.min.js:13)  
at uh (react-dom.min.js:13)  
at Ge (react-dom.min.js:15)  
at vh (react-dom.min.js:165)  
at ad (react-dom.min.js:15)  
at cd (react-dom.min.js:17)  
at Uh (react-dom.min.js:39)  
at Zg (react-dom.min.js:158)

 ![Error2](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/cd08bc5dbdd37896e908c2bff2d2f418a4266e53.png)  
**Which version?**  
SDK version 1.7.7

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 18, 2020, 10:41pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/2 "2020-06-18T22:41:41Z")

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Hey @aquarivm,

Can you please try using version 1.7.8.

Let me know if that fixes the issue.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![aquarivm](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aquarivm/32/8645_2.png) [@aquarivm](https://devforum.zoom.us/u/aquarivm)\
**Post date:** [June 19, 2020, 9:53pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/3 "2020-06-19T21:53:00Z")

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Hi @tommy  
The problem continues persists with the version 1.7.8

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 22, 2020, 10:35pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/4 "2020-06-22T22:35:49Z")

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Hey @aquarivm,

I am having trouble reproducing your issue.

 ![Screen Shot 2020-06-22 at 4.34.56 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/458c61136cf385e3587dff2fe8df57a0cf9a33ad.jpeg)

Please provide steps to reproduce including which device and browser.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![jerry-wdg](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jerry-wdg/32/11179_2.png) [@jerry-wdg](https://devforum.zoom.us/u/jerry-wdg)\
**Post date:** [June 29, 2020, 7:07pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/5 "2020-06-29T19:07:52Z")

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I noticed the same error with 1.7.8 as well. As the OP said it happens when using the pop-out feature and then trying to raise hand.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 30, 2020, 6:50pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/6 "2020-06-30T18:50:13Z")

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Hey @jerry-wdg,

Can you provide steps to reproduce the issue?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![jerry-wdg](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jerry-wdg/32/11179_2.png) [@jerry-wdg](https://devforum.zoom.us/u/jerry-wdg)\
**Post date:** [June 30, 2020, 7:11pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/7 "2020-06-30T19:11:08Z")

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From your view above, before clicking the raise hand button. Click on the down carat icon and select the pop-out feature. Then try using the raise hand feature.

 ![Screen Shot 2020-06-30 at 3.09.51 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/9/9859b99292c4c11976ff9ad4eaa58a0655d2ecb8.jpeg)

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<div class="post-metadata">

**Author:** ![jerry-wdg](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jerry-wdg/32/11179_2.png) [@jerry-wdg](https://devforum.zoom.us/u/jerry-wdg)\
**Post date:** [June 30, 2020, 7:26pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/8 "2020-06-30T19:26:50Z")

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Here is a short video of the issue I noticed. [http://share.jjpmann.com/screenshots/zoom-vid.mov.mp4](http://share.jjpmann.com/screenshots/zoom-vid.mov.mp4)

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<div class="post-metadata">

**Author:** ![harish.venkataraman](https://avatars.discourse-cdn.com/v4/letter/h/22d042/32.png) [@harish.venkataraman](https://devforum.zoom.us/u/harish.venkataraman)\
**Post date:** [July 1, 2020, 10:15am UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/9 "2020-07-01T10:15:32Z")

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Hi, @tommy We are also facing the same issue in 1.7.8. Seems like the issue exists for all the options available in the footer of participant panel when it is popped out.

Update: This issue exists in 1.7.8 and not in 1.7.9 but we are not able to update because of the Recaptcha feature released in that version and it is blocking attendees from joining the session.

![Screenshot 2020-07-01 at 3.40.11 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/569b311ef776ef5c7d8cb9c74817ca631eeb60f6.png)

 ![Screenshot 2020-07-01 at 3.41.48 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/e/ea2c826a6e586b67f1fce0bdd93f1e4a20c427d4.png)

cc: @vikas.pulluri

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 2, 2020, 10:01pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/10 "2020-07-02T22:01:09Z")

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Hey @jerry-wdg, @aquarivm,

This issue is fixed in version 1.7.9.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 2, 2020, 10:02pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/11 "2020-07-02T22:02:18Z")

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Hey @harish.venkataraman,

Have you seen the thread here showing how to get the captcha feature to work:

> [@Web SDK version 1.7.9 is released!](https://devforum.zoom.us/t/web-sdk-version-1-7-9-is-released/22657):
>
> With the continuation of our 90 day [Security initiative](https://blog.zoom.us/wordpress/2020/04/08/update-on-zoom-90-day-plan-to-bolster-key-privacy-and-security-initiatives/), we’ve released a new version of the Web SDK version 1.7.9. This additions to this version are ‘[recaptcha feature for joining meetings](https://marketplace.zoom.us/docs/sdk/native-sdks/web/essential/start-join-meeting#joining-meetings-with-recaptcha-feature)’, ‘[Rate limits for calling API Methods](https://marketplace.zoom.us/docs/sdk/native-sdks/web/websdk-api-rate-limit)’ and enhancements such are ‘detailed error messages for troubleshooting’, and ‘enabling the WASM files to be downloaded before joining meetings’. For full details about the 1.7.9 release, please visit the latest [Web SDK change log page](https://marketplace.zoom.us/docs/changelog). To get started, you can find…

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![harish.venkataraman](https://avatars.discourse-cdn.com/v4/letter/h/22d042/32.png) [@harish.venkataraman](https://devforum.zoom.us/u/harish.venkataraman)\
**Post date:** [July 3, 2020, 4:01am UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/12 "2020-07-03T04:01:05Z")

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Hi @tommy Is there any callback by which we can catch this error and do appropriate steps on our side? I am not able to catch the recaptcha error in init and also join method. I will post the same in the recaptcha feature thread.

Thanks  
Harish

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<div class="post-metadata">

**Author:** ![jerry-wdg](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jerry-wdg/32/11179_2.png) [@jerry-wdg](https://devforum.zoom.us/u/jerry-wdg)\
**Post date:** [July 3, 2020, 3:24pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/13 "2020-07-03T15:24:36Z")

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Thanks for the updates. I do see it working in 1.7.9 but we can also not use this unless we are able to disable recaptcha.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 7, 2020, 10:47pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/14 "2020-07-07T22:47:53Z")

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Hey @jerry-wdg,

We are looking into the option of disabling Recaptcha.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 7, 2020, 10:48pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/15 "2020-07-07T22:48:28Z")

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Hey @harish.venkataraman,

Yes, let’s move this discussion to the recaptcha feature thread.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 10:36pm UTC](https://devforum.zoom.us/t/sdk-error-raise-hand-pop-out-mode/21518/16 "2020-08-21T22:36:11Z")

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Closed on August 21, 2020, 10:36pm UTC


