# SDK recording does not transcode！

**URL:** <https://devforum.zoom.us/t/sdk-recording-does-not-transcode/6713>\
**Category:** macOS\
**Created:** [November 19, 2019, 2:04am UTC](https://devforum.zoom.us/t/sdk-recording-does-not-transcode/6713 "2019-11-19T02:04:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![chentkwg2019](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chentkwg2019/32/2393_2.png) [@chentkwg2019](https://devforum.zoom.us/u/chentkwg2019)\
**Post date:** [November 19, 2019, 2:04am UTC](https://devforum.zoom.us/t/sdk-recording-does-not-transcode/6713/1 "2019-11-19T02:04:33Z")

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你好！  
mac SDK 1110 版本录制会出现不转码的情况，能告诉我那些情况会造成不转码，或者怎么解决？

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/3ffeff036edbe4b9d5f7147fb90ae42d634b92dd.png)

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Hello there!  
Mac SDK 1110 version recording will not be transcoded, can tell me that those situations will cause no transcoding, or how to solve?

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**Author:** ![Derain\_Yuan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/derain_yuan/32/558_2.png) [@Derain\_Yuan](https://devforum.zoom.us/u/Derain_Yuan)\
**Post date:** [November 19, 2019, 2:51am UTC](https://devforum.zoom.us/t/sdk-recording-does-not-transcode/6713/2 "2019-11-19T02:51:10Z")

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Which SDK version did you using, You can force quite the SDK\_Transcode process in activity and then record again.

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**Author:** ![chentkwg2019](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chentkwg2019/32/2393_2.png) [@chentkwg2019](https://devforum.zoom.us/u/chentkwg2019)\
**Post date:** [November 19, 2019, 2:59am UTC](https://devforum.zoom.us/t/sdk-recording-does-not-transcode/6713/3 "2019-11-19T02:59:46Z")

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The SDK version number is 4.4.56853.1110，What should we do?  
Can we contact each other by email? Please tell me the contact information

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [November 20, 2019, 7:19pm UTC](https://devforum.zoom.us/t/sdk-recording-does-not-transcode/6713/4 "2019-11-20T19:19:55Z")

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Hi [chentkwg2019](https://devforum.zoom.us/u/chentkwg2019),

This forum would be the best way to communicate the issue you are facing. I have forwarded your info to our engineering team and we will get back to you shortly.

Thanks!

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:04pm UTC](https://devforum.zoom.us/t/sdk-recording-does-not-transcode/6713/5 "2020-08-21T19:04:22Z")

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Closed on August 21, 2020, 7:04pm UTC