# Send bot im message

**URL:** <https://devforum.zoom.us/t/send-bot-im-message/3874>\
**Category:** API and Webhooks\
**Created:** [April 6, 2019, 5:58am UTC](https://devforum.zoom.us/t/send-bot-im-message/3874 "2019-04-06T05:58:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![soundaraj.thevan](https://avatars.discourse-cdn.com/v4/letter/s/7993a0/32.png) [@soundaraj.thevan](https://devforum.zoom.us/u/soundaraj.thevan)\
**Post date:** [April 6, 2019, 5:58am UTC](https://devforum.zoom.us/t/send-bot-im-message/3874/1 "2019-04-06T05:58:32Z")

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{  
“message”: “token do not match robotJid, the robotJid [id:v12wfduztwrv69qpvgo0fbpq@xmpp.zoom.us](mailto:id:v12wfduztwrv69qpvgo0fbpq@xmpp.zoom.us)”  
}

this message was displayed

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [April 9, 2019, 4:01am UTC](https://devforum.zoom.us/t/send-bot-im-message/3874/2 "2019-04-09T04:01:22Z")

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Hi,

Can you please let me know if you are using the correct account credentials ?

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:15pm UTC](https://devforum.zoom.us/t/send-bot-im-message/3874/3 "2020-08-21T18:15:13Z")

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