# Set Call Queue Managers via API

**URL:** <https://devforum.zoom.us/t/set-call-queue-managers-via-api/75185>\
**Category:** API and Webhooks\
**Tags:** phone, api-requests\
**Created:** [August 31, 2022, 9:44am UTC](https://devforum.zoom.us/t/set-call-queue-managers-via-api/75185 "2022-08-31T09:44:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dennis.raulien](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dennis.raulien/32/36780_2.png) [@dennis.raulien](https://devforum.zoom.us/u/dennis.raulien)\
**Post date:** [August 31, 2022, 9:44am UTC](https://devforum.zoom.us/t/set-call-queue-managers-via-api/75185/1 "2022-08-31T09:44:58Z")

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### Format Your New Topic as Follows:

**PUT /phone/call\_queues/{callQueueId}/manager**  
[https://marketplace.zoom.us/docs/api-reference/phone/methods/#operation/changeCallQueueManager](https://marketplace.zoom.us/docs/api-reference/phone/methods/#operation/changeCallQueueManager)

**Description**

- There exist an API “PUT /phone/call\_queues/{callQueueId}/manager” which exactly did what I need, but this API is deprachted for a while.\*

**Error?**  
_The big question is, how i can setup a manager for a call queue now and what is the replacement procedure for this API. Unfortunately I can not find any replacment procedures or setups for this API._

**How To Reproduce**  
_Of course I tried to trigger this old API and it is really not working._

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [August 31, 2022, 8:04pm UTC](https://devforum.zoom.us/t/set-call-queue-managers-via-api/75185/2 "2022-08-31T20:04:10Z")

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Hi @dennis.raulien ,

Yes it’s been deprecated and there are no plans as of now to reinstate this or have an alternative method. Sorry for the inconvenience!

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**Author:** ![dennis.raulien](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dennis.raulien/32/36780_2.png) [@dennis.raulien](https://devforum.zoom.us/u/dennis.raulien)\
**Post date:** [September 1, 2022, 7:42am UTC](https://devforum.zoom.us/t/set-call-queue-managers-via-api/75185/3 "2022-09-01T07:42:01Z")

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Hi @gianni.zoom thanks for the reply.  
Do you think that your team can reactivate this API until you embedded this into the user / role permissions and rights? I don´t see any reason why this was depracted, but not replaced by something else.

And one more thing comes into my mind. I don´t want to open a separate thread for it. It is about the User templates. When a User / Phone User was created with a template it is not possible to check which template was used for this User via API.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 4, 2023, 11:18pm UTC](https://devforum.zoom.us/t/set-call-queue-managers-via-api/75185/4 "2023-09-04T23:18:54Z")

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