# Setup outbound calls

**URL:** <https://devforum.zoom.us/t/setup-outbound-calls/116338>\
**Category:** Contact Center\
**Created:** [August 25, 2024, 11:32am UTC](https://devforum.zoom.us/t/setup-outbound-calls/116338 "2024-08-25T11:32:40Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![apps7](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/apps7/32/64707_2.png) [@apps7](https://devforum.zoom.us/u/apps7)\
**Post date:** [August 25, 2024, 11:32am UTC](https://devforum.zoom.us/t/setup-outbound-calls/116338/1 "2024-08-25T11:32:40Z")

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Im trying to find a documentation that explains how to setup outbound calls in zoom contact center but i couldnt find any information. Our setup will only use video calls. we also keep seeing a message popup in the agent side:  
“Phone not connected. Attempting to reconnect…”  
Even though we are not planning to connect it with a phone number.