# Share Whiteboard not working

**URL:** <https://devforum.zoom.us/t/share-whiteboard-not-working/62655>\
**Category:** Android\
**Created:** [January 13, 2022, 11:49pm UTC](https://devforum.zoom.us/t/share-whiteboard-not-working/62655 "2022-01-13T23:49:56Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![june.glave](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@june.glave](https://devforum.zoom.us/u/june.glave)\
**Post date:** [January 13, 2022, 11:49pm UTC](https://devforum.zoom.us/t/share-whiteboard-not-working/62655/1 "2022-01-13T23:49:56Z")

</div>

**Description**  
When I select “Share Whiteboard” I get a blank white screen. I don’t have any way to draw on it.

**Which Android Meeting SDK version?**  
v5.9.1

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Join a meeting as an attendee (not the host)
2. Select Share \> Share Whiteboard
3. A blank screen is displayed with no way to edit it. See screenshot  
 ![ScreenshotOfBrokenWhiteboard](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/1/b1fc45c24b77707fd756b85ee700bb2399ef45bf.jpeg)

**Smartphone (please complete the following information):**

- Device: Samsung Galaxy A12
- OS: Android 11

**Additional context**  
I believe the host was using an administrative setting to disable whiteboard sharing, so I’m surprised the option to share my whiteboard was even visible in the first place.

---

<div class="post-metadata">

**Author:** ![june.glave](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@june.glave](https://devforum.zoom.us/u/june.glave)\
**Post date:** [January 13, 2022, 11:52pm UTC](https://devforum.zoom.us/t/share-whiteboard-not-working/62655/2 "2022-01-13T23:52:16Z")

</div>

Correction: We double checked the administrative settings. Whiteboard sharing was enabled, so it makes sense why the whiteboard option was visible in the Share menu. We still weren’t able to draw on the whiteboard.

---

<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [January 14, 2022, 8:29pm UTC](https://devforum.zoom.us/t/share-whiteboard-not-working/62655/3 "2022-01-14T20:29:49Z")

</div>

Hi @june.glave,

If you tap on the screen, you should see an annotation toolbar icon in the bottom left corner of the screen. Tapping this will allow you to begin annotating on the white board.

Thanks!

---

<div class="post-metadata">

**Author:** ![june.glave](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@june.glave](https://devforum.zoom.us/u/june.glave)\
**Post date:** [January 18, 2022, 7:09pm UTC](https://devforum.zoom.us/t/share-whiteboard-not-working/62655/4 "2022-01-18T19:09:09Z")

</div>

Hi, thank you for getting back to me. This is what it looks like when I tap on the screen. It shows the regular meeting controls instead of an annotation toolbar. Do you know why this might be?

 ![share whiteboard tap on screen](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/1/9/191922db4585fc207aca531e2fcbb8da8674c883.jpeg)

---

<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [January 21, 2022, 10:56pm UTC](https://devforum.zoom.us/t/share-whiteboard-not-working/62655/5 "2022-01-21T22:56:14Z")

</div>

Hi @june.glave,

If you are not seeing the annotation toolbar, it is probably one of the following:

1. Annotations are not enabled for the meeting you are in. Please follow this [document](https://support.zoom.us/hc/en-us/articles/4409894568845-Enabling-or-disabling-annotation-tools-for-meetings) for instructions on how to enable annotations.
2. Your SDK instance has explicitly disabled the annotation toolbar via [`hideAnnotationInScreenShareToolbar`](https://marketplacefront.zoom.us/sdk/meeting/android/us/zoom/sdk/MeetingSettingsHelper.html#hideAnnotationInScreenShareToolbar-boolean-). If this is enabled, the annotation toolbar will not be visible, regardless of the meeting settings.

Thanks!

---

<div class="post-metadata">

**Author:** ![june.glave](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@june.glave](https://devforum.zoom.us/u/june.glave)\
**Post date:** [January 31, 2022, 3:56pm UTC](https://devforum.zoom.us/t/share-whiteboard-not-working/62655/6 "2022-01-31T15:56:46Z")

</div>

Thanks for getting back to me on this!

---

<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [January 31, 2022, 10:47pm UTC](https://devforum.zoom.us/t/share-whiteboard-not-working/62655/7 "2022-01-31T22:47:52Z")

</div>

You are very welcome! 🙂

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 3, 2022, 8:48am UTC](https://devforum.zoom.us/t/share-whiteboard-not-working/62655/8 "2022-03-03T08:48:48Z")

</div>

Closed on March 3, 2022, 8:48am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
