# Showing blank screen

**URL:** <https://devforum.zoom.us/t/showing-blank-screen/35820>\
**Category:** Android\
**Created:** [November 12, 2020, 10:52am UTC](https://devforum.zoom.us/t/showing-blank-screen/35820 "2020-11-12T10:52:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![elearning3](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elearning3/32/18633_2.png) [@elearning3](https://devforum.zoom.us/u/elearning3)\
**Post date:** [November 12, 2020, 10:52am UTC](https://devforum.zoom.us/t/showing-blank-screen/35820/1 "2020-11-12T10:52:36Z")

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**Description**  
we are using zoom sdk when we enter credentials and try to join meeting its shows blank screen and stop the app  
**Which version?**  
Latest

**Smartphone (please complete the following information):**

- Device: Oppo
- OS: Android
- Version [e.g. 22]

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<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [November 12, 2020, 6:10pm UTC](https://devforum.zoom.us/t/showing-blank-screen/35820/2 "2020-11-12T18:10:49Z")

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Hi @elearning3, thanks for using our SDK.

Can you please provide some sample code showing how you are using the SDK to join the meeting? Also, please provide logs from your app, ensuring that logging is enabled within the SDK (info on how to enable logging can be found [here](https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization#2-log-feature)).

Thanks!