# ShowSettingDlg causes AccessViolationException **URL:** \ **Category:** Windows\ **Created:** [March 17, 2021, 3:43pm UTC](https://devforum.zoom.us/t/showsettingdlg-causes-accessviolationexception/45889 "2021-03-17T15:43:45Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ankocorp.com](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ankocorp.com/32/10249_2.png) [@ankocorp.com](https://devforum.zoom.us/u/ankocorp.com)\ **Post date:** [March 17, 2021, 3:43pm UTC](https://devforum.zoom.us/t/showsettingdlg-causes-accessviolationexception/45889/1 "2021-03-17T15:43:45Z")
We are trying to use Build-in Zoom Settings for our custom UI zoom implementation, however, after we opening the window using CZoomSDKeDotNetWrap.Instance.GetSettingServiceWrap().ShowSettingDlg method, and closing setting window (without even changing settings) we are experiencing issues with SDK. When we try to leave the meeting, we don’t receive MEETING\_STATUS\_ENDED event. The user can’t join another meeting. CZoomSDKeDotNetWrap.Instance.CleanUp() throws AccessViolationException. ---
**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\ **Post date:** [March 17, 2021, 7:33pm UTC](https://devforum.zoom.us/t/showsettingdlg-causes-accessviolationexception/45889/2 "2021-03-17T19:33:04Z")
Hey @ankocorp.com, Thanks for using the dev forum! Would you be able to get a dump after the AccessViolationException, along with the SDK logs and email it to me at [DeveloperSupport@zoom.us](mailto:DeveloperSupport@zoom.us)? Please include the version number, mention my name, and add a link to this post. Thanks! Michael ---
**Author:** ![atarkhanov](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/atarkhanov/32/17233_2.png) [@atarkhanov](https://devforum.zoom.us/u/atarkhanov)\ **Post date:** [March 24, 2021, 9:12am UTC](https://devforum.zoom.us/t/showsettingdlg-causes-accessviolationexception/45889/3 "2021-03-24T09:12:40Z")
@Michael_Condon Hello, Michael! Thank you for your answer. I sent logs and exception details to your email. ---
**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\ **Post date:** [March 26, 2021, 12:45am UTC](https://devforum.zoom.us/t/showsettingdlg-causes-accessviolationexception/45889/4 "2021-03-26T00:45:50Z")
Hey @atarkhanov, Thank you for doing that! I will follow up there. Michael ---
**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\ **Post date:** [March 26, 2021, 9:38pm UTC](https://devforum.zoom.us/t/showsettingdlg-causes-accessviolationexception/45889/5 "2021-03-26T21:38:29Z")
Hey @atarkhanov and @ankocorp.com, I have found some strange behavior with the wrapper and wanted to confirm if you guys are seeing the same thing. Can you check out my comment here: > [@Open participant and chat like popup window instead of a panel inside zoom container](https://devforum.zoom.us/t/open-participant-and-chat-like-popup-window-instead-of-a-panel-inside-zoom-container/34527/4): > > Hey @ekaram, Sorry for the delay in response here. I spiraled down the rabbit hole on this one and found something interesting. If you open up the file meeting\_ui\_ctrl\_warp.h in the wrapper project itself, there is a line of code: DEFINE\_FUNC\_1(ShowChatDlg, SDKError, ShowChatDlgParam&, param) This line is supposed to convert the ShowChatDlg function in the c++ sdk, to a C# function. However, if you ctrl+click on ShowChatDlg it does not take you to the ShowChatDlg function, but instead takes… Thanks! Michael ---
**Author:** ![atarkhanov](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/atarkhanov/32/17233_2.png) [@atarkhanov](https://devforum.zoom.us/u/atarkhanov)\ **Post date:** [March 29, 2021, 4:38pm UTC](https://devforum.zoom.us/t/showsettingdlg-causes-accessviolationexception/45889/6 "2021-03-29T16:38:28Z")
@Michael_Condon Hello, Michael! Thanks for your support! I’ve done everything you described in the linked topic, but this has not helped me. ---
**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\ **Post date:** [March 29, 2021, 8:39pm UTC](https://devforum.zoom.us/t/showsettingdlg-causes-accessviolationexception/45889/7 "2021-03-29T20:39:19Z")
Hey @atarkhanov, Thank you for testing that for me, that is useful info. The engineers are currently investigating this. I will keep you informed with what I hear. Thanks! Michael ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [April 29, 2021, 6:39am UTC](https://devforum.zoom.us/t/showsettingdlg-causes-accessviolationexception/45889/8 "2021-04-29T06:39:44Z")
Closed on April 29, 2021, 6:39am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.