# Sound lag when using Web sdk **URL:** \ **Category:** Web\ **Created:** [June 30, 2020, 1:34pm UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764 "2020-06-30T13:34:16Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![vcadmin](https://avatars.discourse-cdn.com/v4/letter/v/13edae/32.png) [@vcadmin](https://devforum.zoom.us/u/vcadmin)\ **Post date:** [June 30, 2020, 1:34pm UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/1 "2020-06-30T13:34:16Z")
We have integrated Zoom with a custom software made by [https://www.myclassboard.com/](https://www.myclassboard.com/) & they have integrated the platform using web sdk, apart from issue of having limited set of functionalities we are not able to conduct meetings as there is a consistent lag in audio transmission between host & participants. This issue does not happen when Zoom native software is used. Are others also facing same issues ? is there any clarity / solution to this ? ---
**Author:** ![ramya](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ramya/32/10486_2.png) [@ramya](https://devforum.zoom.us/u/ramya)\ **Post date:** [June 30, 2020, 6:25pm UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/2 "2020-06-30T18:25:25Z")
Same issue for me also ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 1, 2020, 7:46pm UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/3 "2020-07-01T19:46:06Z")
Hey @ramya, @vcadmin, So we can investigate, can you both please provide: 1. Version of the Web SDK you are using 2. The Local or CDN method? 3. Browser and browser version 4. Device and device version Thanks, Tommy ---
**Author:** ![ramya](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ramya/32/10486_2.png) [@ramya](https://devforum.zoom.us/u/ramya)\ **Post date:** [July 5, 2020, 8:21am UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/4 "2020-07-05T08:21:32Z")
1. Version of the Web SDK you are using - **1.7.8 version** 2. The Local or CDN method? - **CDN** 3. Browser and browser version - **Chrome - Version 83.0.4103.106** 4. Device and device version - **Android** ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 7, 2020, 11:24pm UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/5 "2020-07-07T23:24:49Z")
Hey @ramya, Please try testing the latest version 1.7.9 to see if it fixes the sound issue. Thanks, Tommy ---
**Author:** ![ramya](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ramya/32/10486_2.png) [@ramya](https://devforum.zoom.us/u/ramya)\ **Post date:** [July 8, 2020, 5:11pm UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/6 "2020-07-08T17:11:17Z")
Hi @tommy, I have checked in latest version 1.7.9 and also new release 1.7.10 also but still we facing audio lagging issue. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 13, 2020, 8:26pm UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/7 "2020-07-13T20:26:46Z")
Hey @ramya, @vcadmin, Our Web SDK engineers are looking into this issue. I will get back to you with updates. (CS-2047) Thanks, Tommy ---
**Author:** ![ramya](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ramya/32/10486_2.png) [@ramya](https://devforum.zoom.us/u/ramya)\ **Post date:** [July 14, 2020, 3:31am UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/8 "2020-07-14T03:31:26Z")
Thanks @tommy for your reply. Waiting for your updates ---
**Author:** ![g.ventrella](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@g.ventrella](https://devforum.zoom.us/u/g.ventrella)\ **Post date:** [July 15, 2020, 4:01pm UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/9 "2020-07-15T16:01:31Z")
Same problem here the lag is more if the cam is turned on ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 17, 2020, 6:25pm UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/10 "2020-07-17T18:25:35Z")
Thanks for sharing @g.ventrella, I will keep this thread updated. -Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 10:44pm UTC](https://devforum.zoom.us/t/sound-lag-when-using-web-sdk/22764/11 "2020-08-21T22:44:53Z")