# Start\_url from the api does not start the meeting automatically **URL:** \ **Category:** App Marketplace\ **Created:** [September 26, 2019, 4:11pm UTC](https://devforum.zoom.us/t/start-url-from-the-api-does-not-start-the-meeting-automatically/6032 "2019-09-26T16:11:32Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![rich](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rich/32/1029_2.png) [@rich](https://devforum.zoom.us/u/rich)\ **Post date:** [September 26, 2019, 4:11pm UTC](https://devforum.zoom.us/t/start-url-from-the-api-does-not-start-the-meeting-automatically/6032/1 "2019-09-26T16:11:33Z")
Hi everyone it seems the start\_url isn’t working as we have to sign in to zoom before the zoom app will launch. We are getting the meeting data via the Api for our client’s website and populating a list of meetings with info and the start\_url is the link to start the session. Unless they are already signed in to zoom, clicking the start\_url just takes them to zoom and asks them to sign in. According to Zoom tech support, each start\_url has a zak token which has a two-hour expiry on it. Once that 2 hours have elapsed, the user must log in. However, if they click a start\_url that was generated less than 2 hours previously it should automatically sign them in and launch the zoom app. So I have set myself a meeting, called it and populated the clients website via the API and then signed out of zoom and click the start\_url of the meeting and it still asks me to log in, even though I have a start\_url with a zak token that is less than two hours old? Is anyone else having this problem? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [September 26, 2019, 10:47pm UTC](https://devforum.zoom.us/t/start-url-from-the-api-does-not-start-the-meeting-automatically/6032/2 "2019-09-26T22:47:30Z")
Hey @rich, I can’t reproduce the issue, the start\_url is working for me without having to sign in. Can you confirm you are including the whole zak token in the url on your clients website? Thanks, Tommy ---
**Author:** ![conversional](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@conversional](https://devforum.zoom.us/u/conversional)\ **Post date:** [April 5, 2020, 2:45pm UTC](https://devforum.zoom.us/t/start-url-from-the-api-does-not-start-the-meeting-automatically/6032/3 "2020-04-05T14:45:29Z")
We are also experiencing this problem. It seems to be related to the current issue, that join through the browser is in maintenance mode. Probably this was causing the same issue here, even though maintenance mode is a very recent problem. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 6, 2020, 5:46pm UTC](https://devforum.zoom.us/t/start-url-from-the-api-does-not-start-the-meeting-automatically/6032/4 "2020-04-06T17:46:21Z")
Hey @conversional, Please try again. Thanks, Tommy ---
**Author:** ![conversional](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@conversional](https://devforum.zoom.us/u/conversional)\ **Post date:** [April 6, 2020, 6:46pm UTC](https://devforum.zoom.us/t/start-url-from-the-api-does-not-start-the-meeting-automatically/6032/5 "2020-04-06T18:46:51Z")
Hi Tommy, thanks for the update. Unfortunately we moved on to use a different service because it was too risky for us to wait for an undefined amount of time. So we implemented another API. ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [April 7, 2020, 12:59am UTC](https://devforum.zoom.us/t/start-url-from-the-api-does-not-start-the-meeting-automatically/6032/6 "2020-04-07T00:59:18Z")
Hi @conversional, Sorry to hear that. If you have any other questions about our APIs or SDKs, please let us know. Thanks ---
**Author:** ![inglesmaster321](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/inglesmaster321/32/5406_2.png) [@inglesmaster321](https://devforum.zoom.us/u/inglesmaster321)\ **Post date:** [April 7, 2020, 8:37pm UTC](https://devforum.zoom.us/t/start-url-from-the-api-does-not-start-the-meeting-automatically/6032/7 "2020-04-07T20:37:16Z")
Hi @tommy, We have experienced the same problems when trying to start the meeting with start\_url. Currently we create the meeting in our API, we also get the zoom meeting, but when we start the class, we enter as attendees and not as hosts. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/2/264886b44b54254ac7de72796238808af71ccb41.jpeg) Can you help us? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 8, 2020, 6:32am UTC](https://devforum.zoom.us/t/start-url-from-the-api-does-not-start-the-meeting-automatically/6032/8 "2020-04-08T06:32:42Z")
Hey @inglesmaster321, Can you please check if the start\_url has been expired? [See the start\_url expiration docs here.](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingcreate) Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 8:14pm UTC](https://devforum.zoom.us/t/start-url-from-the-api-does-not-start-the-meeting-automatically/6032/9 "2020-08-21T20:14:38Z")
Closed on August 21, 2020, 8:14pm UTC