# Start video issue on mobile chrome browser (Component view)+1

**URL:** <https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847>\
**Category:** Web\
**Created:** [June 2, 2022, 2:35am UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847 "2022-06-02T02:35:04Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![gph1122](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@gph1122](https://devforum.zoom.us/u/gph1122)\
**Post date:** [June 2, 2022, 2:35am UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847/1 "2022-06-02T02:35:04Z")

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**Description**  
After the size is adjusted to the phone, the SDK will report an error, and the camera will not come out  
In the real phone environment, the contents of the camera and the shared screen cannot be displayed

**Which Web Meeting SDK version?**  
2.4.0

**Screenshots**

 ![687feaabb0ab3c54742be1e41cf5c92](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/8/d8e73fcf02ccae5aedbd63182848d73aa2f8eca2.jpeg)  
 ![d592206b998291e0e21139ddff60a53](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/7/47a732392cefd53f5a9a5babf7d59495bc0b483d.png)

 ![b1ce984cb71fe434ac8ad8a88b8de9c](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/9/299d0f3f3c94b7a09d43bc16516dd69863263159.jpeg)

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**Author:** ![gph1122](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@gph1122](https://devforum.zoom.us/u/gph1122)\
**Post date:** [June 2, 2022, 10:06am UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847/2 "2022-06-02T10:06:41Z")

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Also, I would like to ask whether the mobile terminal can only display the video of one participant, instead of displaying the video of multiple participants in the same interface

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**Author:** ![gph1122](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@gph1122](https://devforum.zoom.us/u/gph1122)\
**Post date:** [June 7, 2022, 6:06am UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847/3 "2022-06-07T06:06:10Z")

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Hi，Mobile terminal does not support gallery View, can only show one camera

 ![2231654581914_.pic](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/7/070419366aeca4968375621a53387d32a0c05f88.jpeg)  
 ![2251654581915_.pic](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/1/511cb3d0653335ace8986513e382adaa27ef0552.jpeg)

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**Author:** ![gph1122](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@gph1122](https://devforum.zoom.us/u/gph1122)\
**Post date:** [June 8, 2022, 5:49am UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847/4 "2022-06-08T05:49:39Z")

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@nvivot @donte.zoom  
Please take a look at the problem

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**Author:** ![gph1122](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@gph1122](https://devforum.zoom.us/u/gph1122)\
**Post date:** [June 8, 2022, 5:52am UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847/5 "2022-06-08T05:52:12Z")

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[Max M.](https://devforum.zoom.us/u/MaxM)

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**Author:** ![nvivot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nvivot/32/4489_2.png) [@nvivot](https://devforum.zoom.us/u/nvivot)\
**Post date:** [June 8, 2022, 6:37am UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847/6 "2022-06-08T06:37:45Z")

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i’m not a zoom employee 😉

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<div class="post-metadata">

**Author:** ![gph1122](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@gph1122](https://devforum.zoom.us/u/gph1122)\
**Post date:** [June 8, 2022, 7:04am UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847/7 "2022-06-08T07:04:46Z")

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Ok, just to see that you are knowledgeable, have you used the Gallery View on the Web side to set up the Web on the mobile side?

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**Author:** ![nvivot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nvivot/32/4489_2.png) [@nvivot](https://devforum.zoom.us/u/nvivot)\
**Post date:** [June 8, 2022, 7:35am UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847/8 "2022-06-08T07:35:43Z")

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I would not recommend to use the Web SDK for mobile devices, but instead the mobile (iOS/android) zoom SDK per platform.

That’s the choice we made in my company, for performance obvious reasons. Going with the web sdk for mobile will give you a worse experience in term of audio & video than going with a native SDK, as the web resources cannot use much native functions and hardware.  
Of course the tradeoff is that you have to code a mobile application for each platform you need to cover…

So sorry, did not use the Web SDK for any mobile platform, and won’t.

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**Author:** ![gph1122](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@gph1122](https://devforum.zoom.us/u/gph1122)\
**Post date:** [June 8, 2022, 7:42am UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847/9 "2022-06-08T07:42:58Z")

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Thank you very much for your answer, I have benefited a lot

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 8, 2022, 5:43pm UTC](https://devforum.zoom.us/t/start-video-issue-on-mobile-chrome-browser-component-view-1/69847/10 "2022-07-08T17:43:54Z")

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Closed on July 8, 2022, 5:43pm UTC

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