# Started getting "Invalid redirect: https://faria.managebac.com/teacher/zoom/pair (4,700)" **URL:** \ **Category:** API and Webhooks\ **Created:** [August 10, 2020, 6:49am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684 "2020-08-10T06:49:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![sergii.iakovyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sergii.iakovyn/32/3304_2.png) [@sergii.iakovyn](https://devforum.zoom.us/u/sergii.iakovyn)\ **Post date:** [August 10, 2020, 6:49am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/1 "2020-08-10T06:49:17Z")
**Description** Last week everything worked but starting this week our customers report they cannot authorize our Zoom App due to “Invalid redirect error”. An example of such an error for our testing school [https://faria.managebac.com](https://faria.managebac.com) is “Invalid redirect: [https://faria.managebac.com/teacher/zoom/pair](https://faria.managebac.com/teacher/zoom/pair) (4,700)”. The redirect URI for our app is “[https://any.managebac.com/teacher/zoom/pair](https://any.managebac.com/teacher/zoom/pair)”. The app is [https://marketplace.zoom.us/apps/kESVYFfuTwWCaFGjxAcpiA](https://marketplace.zoom.us/apps/kESVYFfuTwWCaFGjxAcpiA) The request that causes that particular error is [https://zoom.us/oauth/authorize?client\_id=xKlB2N\_fQL2DPA5FGdqpCw&redirect\_uri=https%3A%2F%2Ffaria.managebac.com%2Fteacher%2Fzoom%2Fpair&response\_type=code](https://zoom.us/oauth/authorize?client_id=xKlB2N_fQL2DPA5FGdqpCw&redirect_uri=https%3A%2F%2Ffaria.managebac.com%2Fteacher%2Fzoom%2Fpair&response_type=code) **Error** No way to authorize the app. It shows error for every user that tries to authorize it. Example: “Invalid redirect: [https://faria.managebac.com/teacher/zoom/pair](https://faria.managebac.com/teacher/zoom/pair) (4,700)”. The invalid redirect URI depends on the school the user belongs to. **Which App Type (OAuth / Chatbot / JWT / Webhook)?** OAuth App [https://marketplace.zoom.us/apps/kESVYFfuTwWCaFGjxAcpiA](https://marketplace.zoom.us/apps/kESVYFfuTwWCaFGjxAcpiA) **Which Endpoint/s?** Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with. **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Open [https://zoom.us/oauth/authorize?client\_id=xKlB2N\_fQL2DPA5FGdqpCw&redirect\_uri=https%3A%2F%2Ffaria.managebac.com%2Fteacher%2Fzoom%2Fpair&response\_type=code](https://zoom.us/oauth/authorize?client_id=xKlB2N_fQL2DPA5FGdqpCw&redirect_uri=https%3A%2F%2Ffaria.managebac.com%2Fteacher%2Fzoom%2Fpair&response_type=code) in a browser. 2. The error “Invalid redirect: [https://faria.managebac.com/teacher/zoom/pair](https://faria.managebac.com/teacher/zoom/pair) (4,700)” is shown. **Screenshots (If applicable)** ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/f/fccc891c7786308a09aab201a2b5fbfb40f5f11d.png) **Additional context** I suspect the issue started to happen due to “any” stooped to work as a wildcard for any subdomain within the main domain for multitenant apps like ours. ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 10, 2020, 6:49am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/2 "2020-08-10T06:49:21Z")
Hey @sergii.iakovyn Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂 Checkout these related threads that may have the answer you are looking for: > [@Invalid Redirect error on getting access token OAuth](https://devforum.zoom.us/t/-/12077): > > I have created a new app(OAuth) on Marketplace which is yet to be published. I want to use the Test credentials. But when I try to get access token from Zoom API reference portal. I get this error. Invalid redirect: [https://marketplace.zoom.us/docs/oauth/callback/success](https://marketplace.zoom.us/docs/oauth/callback/success) (4,700) Also I have already checked the Redirect URL for OAuth and Whitelist URL are same and both are https > [@Getting Invalid request : Redirect URI mismatch error](https://devforum.zoom.us/t/-/10484): > > Description I’m getting a Redirect URI mismatch error when trying to get an access token after getting the code. It’s probably because I misunderstood how redirect URI works. I tried the following: Exact same URI as in app settings Same URI that I provided in oauth/authorize call when getting the code I’m getting the same error every time. Error { “reason”: “Invalid request : Redirect URI mismatch.”, “error”: “invalid\_request” } Which App Type (OAuth / Chatbot / JWT / Webhook)? OAut… > [@OAuth with zoom - redirect uri is not used for redirect](https://devforum.zoom.us/t/-/4843): > > Hi, I’m currently working on an OAuth application with Zoom. Here the error occurs that the redirect Uri I specified is not accepted, but I am sent back to the zoom page. My Request URL: [https://zoom.us/oauth/authorize?client\_id=XXX&response\_type=code&redirect\_uri=http://localhost:8080/vccfg/login/oauth2/code/zoom&state=XXX](https://zoom.us/oauth/authorize?client_id=XXX&response_type=code&redirect_uri=http://localhost:8080/vccfg/login/oauth2/code/zoom&state=XXX) Location I get send to after the request: [http://zoom.us/vccfg/login/oauth2/code/zoom?code=XXX](http://zoom.us/vccfg/login/oauth2/code/zoom?code=XXX) Screenshot from my browser: If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly. Thanks, DeveloperBot ---
**Author:** ![sergii.iakovyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sergii.iakovyn/32/3304_2.png) [@sergii.iakovyn](https://devforum.zoom.us/u/sergii.iakovyn)\ **Post date:** [August 10, 2020, 9:19am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/3 "2020-08-10T09:19:44Z")
I get one step in investigating the issue. For unknown reason the whitelist URLs are the only ones allowed in the redirect\_uri. I have [https://any.managebac.com/teacher/zoom/pair](https://any.managebac.com/teacher/zoom/pair) as “Redirect URL for OAuth” and “[https://managebac.com](https://managebac.com)” as a whitelist URL. Looks like Whitelist URL functionality changed its behavior. ---
**Author:** ![sergii.iakovyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sergii.iakovyn/32/3304_2.png) [@sergii.iakovyn](https://devforum.zoom.us/u/sergii.iakovyn)\ **Post date:** [August 10, 2020, 11:41am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/4 "2020-08-10T11:41:53Z")
After experimenting a bit more I can say that support for multitenancy as described in [https://marketplace.zoom.us/docs/guides/auth/oauth#getting-access-token](https://marketplace.zoom.us/docs/guides/auth/oauth#getting-access-token) is completely broken. Whitelist URLs do not understand `any` as a placeholder for tenant subdomain nor they allow for `any` in the “Redirect URL for OAuth”. Looking forward for an update from Zoom dev team. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 10, 2020, 9:35pm UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/5 "2020-08-10T21:35:30Z")
Hey @sergii.iakovyn, Instead of setting `any.domain.com` as your whitelist, try setting the base domain, `domain.com` and putting `any.domain.com` as the default production redirect url. > [@Does zoom support more than two environments for oauth2?](https://devforum.zoom.us/t/does-zoom-support-more-than-two-environments-for-oauth2/11052/12): > > Hey @tuancode, @michael.solomon, This is totally possible! slight_smile Let me walk you through how to do this with the base domain of example.com For your whitelist, simply add your base domain: https://example.com Then in your dev/prod redirect url field, add a default redirect, https://any.example.com (this will be programmatically overridden to the correct sub domain, continue reading below) Now, with your install URL ([the url mentioned in Step 1. of the OAuth guide](https://marketplace.zoom.us/docs/guides/auth/oauth#getting-access-token)) in your code, dyna… Let me know if that fixes the issue. 🙂 Thanks, Tommy ---
**Author:** ![sergii.iakovyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sergii.iakovyn/32/3304_2.png) [@sergii.iakovyn](https://devforum.zoom.us/u/sergii.iakovyn)\ **Post date:** [August 10, 2020, 9:58pm UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/6 "2020-08-10T21:58:50Z")
Hi @tommy Copying from my post: > I have [https://any.managebac.com/teacher/zoom/pair](https://any.managebac.com/teacher/zoom/pair) as “Redirect URL for OAuth” and “[https://managebac.com](https://managebac.com/)” as a whitelist URL So you suggest what I already have and what doesn’t work anymore ☹ ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 10, 2020, 10:50pm UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/7 "2020-08-10T22:50:35Z")
Hey @sergii.iakovyn, Does it work if you add the sub domain url (`https://any.managebac.com`) within the whitelist? I will see if anything changed or there is a bug on our side. (ZOOM-162618) Thanks, Tommy ---
**Author:** ![sergii.iakovyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sergii.iakovyn/32/3304_2.png) [@sergii.iakovyn](https://devforum.zoom.us/u/sergii.iakovyn)\ **Post date:** [August 11, 2020, 4:01am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/8 "2020-08-11T04:01:40Z")
Hi @tommy, > Does it work if you add the sub domain url ( `https://any.managebac.com` ) within the whitelist? It does not help. The only way to make it accept the redirect\_uri is to have it started from one of whitelisted URLs. It asks for a user consent only if I manually make the redirect URI. In my particular case the accepted URL is [https://managebac.com/teacher/zoom/pair](https://managebac.com/teacher/zoom/pair) instead of [https://faria.managebac.com/teacher/zoom/pair](https://faria.managebac.com/teacher/zoom/pair), thus, drawing the multitenancy unusable. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 11, 2020, 4:48am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/9 "2020-08-11T04:48:11Z")
Hey @sergii.iakovyn, Other developers are also reporting this issue. Our engineering team is investigating the root cause. I will share updates with you as I get them. Apologies for the inconvenience. Thanks, Tommy ---
**Author:** ![dev9](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev9/32/3599_2.png) [@dev9](https://devforum.zoom.us/u/dev9)\ **Post date:** [August 12, 2020, 3:25am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/10 "2020-08-12T03:25:18Z")
Hello, I also have same issue. In my case, my OAuth app has worked very well. However, suddenly this issue happened at first two days before (I’m not sure the exact day issue happend). Other apis using token issued before works well, but only the problem is authorization process. I think there was no change in my code for a few days… I want to get your help Here is my App’s info: App Name: **CLASSUM** Whitelist URL: ![스크린샷 2020-08-12 오후 12.23.20](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/653d2a63a948e74c12a1686028e525b91796175f.png) Publishable URL: [https://zoom.us/oauth/authorize?response\_type=code&client\_id=EbEZkkRtR3aZzOQgUd7NHA&redirect\_uri=https://api.classum.net/v2/zoom/oauth](https://zoom.us/oauth/authorize?response_type=code&client_id=EbEZkkRtR3aZzOQgUd7NHA&redirect_uri=https://api.classum.net/v2/zoom/oauth) In real case, we have state query parameter, so this is real error message. (잘못된 리디렉션 == Invalid redirection) ![스크린샷 2020-08-12 오후 12.44.35](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/e/eb5bdb64cdaf51552f3d9fdaa535095b21246657.png) I hope your check and reply. Thank you, Minseong ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 12, 2020, 6:32am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/11 "2020-08-12T06:32:00Z")
Hey @dev9, @sergii.iakovyn, It should be fixed now! 🙂 Please try and let me know if you see any issue. -Tommy ---
**Author:** ![dev9](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev9/32/3599_2.png) [@dev9](https://devforum.zoom.us/u/dev9)\ **Post date:** [August 12, 2020, 7:43am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/12 "2020-08-12T07:43:43Z")
Hi, @tommy I found that my publishable URL works again! Thanks for your effort. However, as mentioned above, I have used query parameter named `state` in redirect URL to give some information. Even though publishable URL works, if I add query parameter, it still fails. Is this change intended? If so, can you tell me why this change happened? Also, I hope any guideline if you can since I should find another way to deliver data to my server ASAP. **EDIT** My `state` parameter has JSON value, using `JSON.stringify()`. I leave my failed URL for your check. This is URL for test account & test course. `https://zoom.us/oauth/authorize?response_type=code&client_id=EbEZkkRtR3aZzOQgUd7NHA&redirect_uri=https%3A%2F%2Fapi.classum.net%2Fv2%2Fzoom%2Foauth%3Fstate%3D%7B%22uid%22%3A4644%2C%22courseId%22%3A4971%7D` **EDIT 2** I found that just using query parameter is not the case. I tried simple parameter such as `state=1234` to my redirect URL, and it works! I think some of URI encoded components in my result of `JSON.stringify` makes some issue. Thanks you, Minseong ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 12, 2020, 6:20pm UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/13 "2020-08-12T18:20:21Z")
Hey @dev9, Happy to hear it is fixed now! 🙂 Yes, you will want to use the state query param and a URL safe value for it. > **[OAuth 2.0 - Authorization - Documentation](https://marketplace.zoom.us/docs/guides/auth/oauth#advanced)** > > OAuth with Zoom > > The Zoom API uses OAuth 2.0 to authenticate and authorize users to make requests. To setup access credentials and request scopes for yo... Thanks, Tommy ---
**Author:** ![dev9](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev9/32/3599_2.png) [@dev9](https://devforum.zoom.us/u/dev9)\ **Post date:** [August 12, 2020, 9:18pm UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/14 "2020-08-12T21:18:43Z")
Hi @tommy, I think there was miscommunication. In my case, I use `state` parameter with `JSON` object, and it DOESN’T FIXED yet. Please check the url I gave before. Thanks, Minseong ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 13, 2020, 6:09am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/15 "2020-08-13T06:09:39Z")
Hey @dev9, Can you give me a sample JSON object so I can reproduce the issue? Your best bet right now is to use a URL safe state parameter. 🙂 Thanks, Tommy ---
**Author:** ![dev9](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dev9/32/3599_2.png) [@dev9](https://devforum.zoom.us/u/dev9)\ **Post date:** [August 13, 2020, 6:33am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/16 "2020-08-13T06:33:08Z")
Hi @tommy I’m sure it is URL-safe value since it have been worked so far… (maybe until 1 week ago) Anyway, the parameter is like this: `state={"uid":1,"courseId":1}` Of course we encode this using encodeURIComponent, so the result becomes: `state%3D%7B%22uid%22%3A1%2C%22courseId%22%3A1%7D` The full authorization link is below (The value of courseId & uid is for test): [https://zoom.us/oauth/authorize?response\_type=code&client\_id=EbEZkkRtR3aZzOQgUd7NHA&redirect\_uri=https%3A%2F%2Fapi.classum.net%2Fv2%2Fzoom%2Foauth%3Fstate%3D{"uid"%3A4644%2C"courseId"%3A4971}](https://zoom.us/oauth/authorize?response_type=code&client_id=EbEZkkRtR3aZzOQgUd7NHA&redirect_uri=https%3A%2F%2Fapi.classum.net%2Fv2%2Fzoom%2Foauth%3Fstate%3D%7B%22uid%22%3A4644%2C%22courseId%22%3A4971%7D) I hope you can get enough information from my reply. If needs more, please let me know. Thanks, Minseong ---
**Author:** ![sergii.iakovyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sergii.iakovyn/32/3304_2.png) [@sergii.iakovyn](https://devforum.zoom.us/u/sergii.iakovyn)\ **Post date:** [August 13, 2020, 10:34am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/17 "2020-08-13T10:34:48Z")
Thanks @tommy. I, however, cannot test it now as we reworked our flow to avoid dependency on multitenancy support. ---
**Author:** ![sergii.iakovyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sergii.iakovyn/32/3304_2.png) [@sergii.iakovyn](https://devforum.zoom.us/u/sergii.iakovyn)\ **Post date:** [August 13, 2020, 10:53am UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/18 "2020-08-13T10:53:27Z")
@tommy , I tested it in our test environment and looks like it is really fixed. Thanks again! ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 13, 2020, 5:48pm UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/19 "2020-08-13T17:48:14Z")
Happy to hear! 🙂 Let me know if you need anything else! -Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 13, 2020, 5:49pm UTC](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684/20 "2020-08-13T17:49:10Z")
Hey @dev9, Checkout my post here which should fix the issue: > [@Invalid Redirect URL (4,700) on valid redirect url](https://devforum.zoom.us/t/invalid-redirect-url-4-700-on-valid-redirect-url/15049/42): > > Hey @pcvetanov, Can you try moving your state query param to before the redirect uri? Like this: authorize\_url?client\_id=asdfasdf&state=asdf&redirect\_uri=https://zoom.us Let me know if that works! slight_smile Thanks, Tommy Thanks, Tommy [Next page](https://devforum.zoom.us/t/started-getting-invalid-redirect-https-faria-managebac-com-teacher-zoom-pair-4-700/26684.md?page=2)