# Suddenly getting a 401 error on API operations **URL:** \ **Category:** API and Webhooks\ **Tags:** api\ **Created:** [June 13, 2024, 6:31am UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871 "2024-06-13T06:31:59Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![vip](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vip/32/50667_2.png) [@vip](https://devforum.zoom.us/u/vip)\ **Post date:** [June 13, 2024, 6:31am UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/1 "2024-06-13T06:31:59Z")
Hey friends I’m working with Make com to connect the Zoom API and automate with Zoom. Everything was working fine and there were no problems until suddenly I started getting a 401 error message like this - [401] Forbidden What can I do? My user is authenticated and everything should work as it should. Thanks ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [June 14, 2024, 9:18pm UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/2 "2024-06-14T21:18:06Z")
Hi @vip , are you saying there’s an integration via Make that you’re using to connect to Zoom APIs? Need a bit more info about the workflow. ---
**Author:** ![vip](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vip/32/50667_2.png) [@vip](https://devforum.zoom.us/u/vip)\ **Post date:** [September 19, 2024, 7:58am UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/4 "2024-09-19T07:58:35Z")
I wish it was possible to attach photos or make a video here, but for some reason it’s not possible and it’s blocked here (absolute nonsense!) I have a process in Make that receives a webhook when a recording is uploaded to the cloud, then it downloads the recording, puts the recording on the drive and deletes the file from the cloud. Suddenly one fine day I started getting 401 forbidden from the step of downloading the video from the cloud. What could be the reason for this? ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [September 20, 2024, 1:42pm UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/5 "2024-09-20T13:42:54Z")
Hi @vip , if the process is breaking within Make, were you able to see if there were updates on their end that affect downloading info from webhooks? ---
**Author:** ![vip](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vip/32/50667_2.png) [@vip](https://devforum.zoom.us/u/vip)\ **Post date:** [October 7, 2024, 9:42am UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/6 "2024-10-07T09:42:40Z")
God bless!! Why the hell can’t I upload links or pictures here!?!? How can you help someone here like that at all! I renewed the connection, and made sure that there is no password on the download URL and still when I make an HTTP call to download the file itself I get [401] Forbidden why why why why??? Can anyone give support to this huge company?? @gianni.zoom ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 11, 2024, 9:34pm UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/7 "2024-10-11T21:34:25Z")
Hi @vip sorry that you are experiencing these challenges. Can you please answer my earlier posed question so I can better see how to help? > [@gianni.zoom](#): > > Hi @vip , if the process is breaking within Make, were you able to see if there were updates on their end that affect downloading info from webhooks? Additionally, I will private message you so you can share the pictures, links and Zoom recording of the issues you’re experience so I can gain a clearer picture. You will see the link for the private message in your notifications. ---
**Author:** ![ryan-mp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan-mp/32/64900_2.png) [@ryan-mp](https://devforum.zoom.us/u/ryan-mp)\ **Post date:** [November 12, 2024, 6:57pm UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/8 "2024-11-12T18:57:23Z")
I am having the same issue. I have the automation split into two different paths and 1 path works, the other gives me the error code “[401] Forbidden”. It was working fine until October 21st. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [November 13, 2024, 5:48pm UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/9 "2024-11-13T17:48:47Z")
Hi @ryan-mp are there any updates from Make that could affect use with Zoom? ---
**Author:** ![ryan-mp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan-mp/32/64900_2.png) [@ryan-mp](https://devforum.zoom.us/u/ryan-mp)\ **Post date:** [November 13, 2024, 6:16pm UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/10 "2024-11-13T18:16:40Z")
@gianni.zoom No updates that were around that time range that I am aware of. It works, but only 1 path in the automation. The other it gives me the Forbidden error. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [November 13, 2024, 8:54pm UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/11 "2024-11-13T20:54:16Z")
Hi @ryan-mp can you submit a support ticket through [make.com](http://make.com)? The automation is not made by or supported Zoom so it’s not something most of our developer staff is directly familiar with. Some things on the Zoom side to check is if any permissions or account/user settings have been changed. Double check the scopes for the endpoint and verify nothing has changed on the scopes in the app marketplace. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [November 17, 2025, 12:30pm UTC](https://devforum.zoom.us/t/suddenly-getting-a-401-error-on-api-operations/111871/12 "2025-11-17T12:30:37Z")
Closed on November 17, 2025, 12:30pm UTC This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.