# Test Request Uploading virtual background not working **URL:** \ **Category:** API and Webhooks\ **Created:** [March 29, 2021, 10:55am UTC](https://devforum.zoom.us/t/test-request-uploading-virtual-background-not-working/46829 "2021-03-29T10:55:20Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![ido1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ido1/32/25216_2.png) [@ido1](https://devforum.zoom.us/u/ido1)\ **Post date:** [March 29, 2021, 10:55am UTC](https://devforum.zoom.us/t/test-request-uploading-virtual-background-not-working/46829/1 "2021-03-29T10:55:20Z")
**Description** Attempting to upload a virtual background in the test request section of [https://marketplace.zoom.us/docs/api-reference/zoom-api/users/uploadvbuser](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/uploadvbuser) I have tried a similar request with upload profile picture POST request and get a similar error I have tried with multiple different images in different formats and nothing seems to work **Error** { “code”: -1, “message”: “Required request part ‘file’ is not present” } **Which App Type (OAuth / Chatbot / JWT / Webhook)?** OAuth **How To Reproduce (If applicable)** Steps to reproduce the behavior: POST [https://api.zoom.us/v2/users/me/settings/virtual\_backgrounds](https://api.zoom.us/v2/users/me/settings/virtual_backgrounds) Headers: Authorization: Bearer Content-Type: multipart/form-data Body: { “file”: “” } Anyone have any idea what’s wrong? ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 29, 2021, 8:30pm UTC](https://devforum.zoom.us/t/test-request-uploading-virtual-background-not-working/46829/2 "2021-03-29T20:30:10Z")
Hey @ido1, Thanks for reaching out about this. As a first step, can you make sure you’re passing the file as multipart/form-data? If you attempt to pass the file path as a string in your request body JSON, I don’t believe this will work. Let me know if making this change gives you better luck! Best, Will ---
**Author:** ![ido1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ido1/32/25216_2.png) [@ido1](https://devforum.zoom.us/u/ido1)\ **Post date:** [March 30, 2021, 6:16pm UTC](https://devforum.zoom.us/t/test-request-uploading-virtual-background-not-working/46829/3 "2021-03-30T18:16:57Z")
![file_not_present](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/2/829eb6ab6f303eb41080787f3e8b71b45a039af7.jpeg) Is there something wrong here that I’m not seeing? The file is a public image on s3, but I’ve tried other public image urls and always the same error ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 30, 2021, 9:57pm UTC](https://devforum.zoom.us/t/test-request-uploading-virtual-background-not-working/46829/4 "2021-03-30T21:57:29Z")
Hey @ido1, Can you check that you’re passing the following header as well? Content-Type: multipart/form-data Let me know—thanks! Will ---
**Author:** ![ido1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ido1/32/25216_2.png) [@ido1](https://devforum.zoom.us/u/ido1)\ **Post date:** [March 31, 2021, 5:09pm UTC](https://devforum.zoom.us/t/test-request-uploading-virtual-background-not-working/46829/5 "2021-03-31T17:09:46Z")
![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/e/0ec798efdd505466b9c7818e5b854f63e92daf3f.png) Yeah, it’s there by default it seems ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 31, 2021, 5:43pm UTC](https://devforum.zoom.us/t/test-request-uploading-virtual-background-not-working/46829/6 "2021-03-31T17:43:05Z")
Thanks for confirming @ido1. Do you run into this same error when you download the file locally and pass the relative path as the value for `file`? ---
**Author:** ![ido1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ido1/32/25216_2.png) [@ido1](https://devforum.zoom.us/u/ido1)\ **Post date:** [March 31, 2021, 6:40pm UTC](https://devforum.zoom.us/t/test-request-uploading-virtual-background-not-working/46829/7 "2021-03-31T18:40:07Z")
![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/f/2f914b5dcb0de133fe65dd649a3b219906e16636.png) Also tried this, but maybe I’m messing up the format? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 5, 2021, 7:59pm UTC](https://devforum.zoom.us/t/test-request-uploading-virtual-background-not-working/46829/8 "2021-04-05T19:59:32Z")
Hey @ido1 , Checkout this thread for uploading a photo via the Zoom API: > [@Helpful Tip: Uploading user pictures requires multipart request](https://devforum.zoom.us/t/helpful-tip-uploading-user-pictures-requires-multipart-request/2527): > > [POST /users/{userId}/picture](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/userpicture) is documented as taking one piece of request data “pic\_file” which is of type “file” and “must be a jpg/jpeg” but provides no other documentation. The test request shows an example with the Content-Type application/json, but attempting to use this will return a 400 Bad Request error with the message “Current request is not a multipart request”. Instead, I found success piecing together random comments on the internet and using “Content-Type: multipart/form-data; bou… Let me know if that helps! 🙂 Thanks, Tommy ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [May 6, 2021, 5:59am UTC](https://devforum.zoom.us/t/test-request-uploading-virtual-background-not-working/46829/9 "2021-05-06T05:59:34Z")
Closed on May 6, 2021, 5:59am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.