# The account don't enable API

**URL:** <https://devforum.zoom.us/t/the-account-dont-enable-api/2916>\
**Category:** API and Webhooks\
**Created:** [January 8, 2019, 3:39pm UTC](https://devforum.zoom.us/t/the-account-dont-enable-api/2916 "2019-01-08T15:39:17Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![joe.newton](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@joe.newton](https://devforum.zoom.us/u/joe.newton)\
**Post date:** [January 8, 2019, 3:39pm UTC](https://devforum.zoom.us/t/the-account-dont-enable-api/2916/1 "2019-01-08T15:39:17Z")

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My company is strongly considering using Zoom to implement a video conferencing feature for an app we have developed. I am working on a proof-of-concept for this feature, however when I try to access the API I receive the error message: “The account don’t enable API”

It sounds like I don’t have API access enabled, but I cannot for the life of me figure out how to do this. I have created an SDK “app” in the marketplace and have applied the SDK key and secret to my demo. The call I am making is [https://www.zoom.us/api/v1/wc/info?callback=localJsonpCallback&meetingNumber=962188783&userName=test&;signature=](https://www.zoom.us/api/v1/wc/info?callback=localJsonpCallback&meetingNumber=962188783&userName=test&;signature=)[hidden for security]&apiKey=[hidden for security]

Full response is : /\*\*/localJsonpCallback({“status”:false,“errorCode”:200,“errorMessage”:“The account don’t enable API.”,“result”:null});

Can someone tell me how to enable the API for my account in the marketplace?

Thanks,  
-Joe Newton

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [January 8, 2019, 7:41pm UTC](https://devforum.zoom.us/t/the-account-dont-enable-api/2916/2 "2019-01-08T19:41:20Z")

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Hi @joe.newton,

We recommend to use our V2 API as v1 API is no longer supported by us. Also, since you are using our API you will need to use our API key & Secret instead of SDK credentials.  
Let us know if using the API key secret works for you.

Thanks

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [June 3, 2019, 9:16pm UTC](https://devforum.zoom.us/t/the-account-dont-enable-api/2916/3 "2019-06-03T21:16:40Z")

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Following up, looks like you need to either have a Free trail account or a Pro account using the API Key/Secret.

Thanks

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**Author:** ![ryan2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan2/32/4194_2.png) [@ryan2](https://devforum.zoom.us/u/ryan2)\
**Post date:** [March 26, 2020, 2:50am UTC](https://devforum.zoom.us/t/the-account-dont-enable-api/2916/4 "2020-03-26T02:50:48Z")

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I’m confused about your API comment, since this call is generated by Zoom’s [sample-app-web](https://github.com/zoom/sample-app-web) via [@zoomus/websdk](https://github.com/zoom/websdk). Do you discourage using those?

I’m getting the same error; I assumed it was because I hadn’t configured the app properly, but now I’m wondering if I need to find a new starting point…

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 26, 2020, 7:21am UTC](https://devforum.zoom.us/t/the-account-dont-enable-api/2916/5 "2020-03-26T07:21:11Z")

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Hey @ryan2, I think Michael misunderstood. That v1 endpoint is separate from the [public v1 endpoints](https://marketplace.zoom.us/docs/guides/announcements#v1-eol).

This error is either because you don’t have a [Pro or above Zoom account](https://calendly.com/pages/pricing), or because you are not using a [JWT App](https://marketplace.zoom.us/docs/guides/getting-started/app-types/create-jwt-app) for the API and Secret creds.

Thanks,  
Tommy

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**Author:** ![ryan2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan2/32/4194_2.png) [@ryan2](https://devforum.zoom.us/u/ryan2)\
**Post date:** [March 26, 2020, 7:41am UTC](https://devforum.zoom.us/t/the-account-dont-enable-api/2916/6 "2020-03-26T07:41:29Z")

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Thanks, that’s reassuring. I wasn’t aware of the API distinction.

As you suggested, I had initially plugged in an SDK key & secret where I should have used the API key from the JWT app. All good now.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 26, 2020, 4:11pm UTC](https://devforum.zoom.us/t/the-account-dont-enable-api/2916/7 "2020-03-26T16:11:40Z")

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Happy to hear we figured out the issue! 🙂

-Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:23pm UTC](https://devforum.zoom.us/t/the-account-dont-enable-api/2916/8 "2020-08-21T19:23:42Z")

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