# The application download notification does not arrive on the webhook

**URL:** <https://devforum.zoom.us/t/the-application-download-notification-does-not-arrive-on-the-webhook/112134>\
**Category:** Zoom Apps\
**Tags:** webhooks\
**Created:** [June 18, 2024, 12:26pm UTC](https://devforum.zoom.us/t/the-application-download-notification-does-not-arrive-on-the-webhook/112134 "2024-06-18T12:26:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![egor.zozulia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/egor.zozulia/32/58302_2.png) [@egor.zozulia](https://devforum.zoom.us/u/egor.zozulia)\
**Post date:** [June 18, 2024, 12:26pm UTC](https://devforum.zoom.us/t/the-application-download-notification-does-not-arrive-on-the-webhook/112134/1 "2024-06-18T12:26:20Z")

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Hello community, when publishing the application we specified 2 webhooks

1. Provide a URL link to this integration’s configuration page where users are able to configure and manage your Zoom app/integration after authorization. Learn More

- [https://www.corezoid.com/api/2/json/public/1397428/19a20f466e5918bf102b00d4eee052e3701f8e9c](https://www.corezoid.com/api/2/json/public/1397428/19a20f466e5918bf102b00d4eee052e3701f8e9c)

1. 

Provide the URL and the webhook events will notify the app is no longer active when a user removes your app. Learn More  
-[https://www.corezoid.com/api/2/json/public/1397429/8e87b56ff588f47ba127971d223e03170418ab33](https://www.corezoid.com/api/2/json/public/1397429/8e87b56ff588f47ba127971d223e03170418ab33)

The problem is that when users delete applications, we receive a message on the second webhook, but when users add an application, we do not receive any information. first webhook. What could this be connected with? Have we done everything correctly and is it possible to somehow obtain information about users who have downloaded our application, thank you

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 1, 2024, 9:57pm UTC](https://devforum.zoom.us/t/the-application-download-notification-does-not-arrive-on-the-webhook/112134/2 "2024-07-01T21:57:29Z")

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Hi @egor.zozulia  
Thanks for reaching out to us!  
Are you still experiencing this issue where you do not receive webhook events when a user adds your application?