# The Meeting Number is wrong **URL:** \ **Category:** Web\ **Created:** [October 5, 2020, 5:34pm UTC](https://devforum.zoom.us/t/the-meeting-number-is-wrong/32230 "2020-10-05T17:34:03Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![kishan](https://avatars.discourse-cdn.com/v4/letter/k/e95f7d/32.png) [@kishan](https://devforum.zoom.us/u/kishan)\ **Post date:** [October 5, 2020, 5:34pm UTC](https://devforum.zoom.us/t/the-meeting-number-is-wrong/32230/1 "2020-10-05T17:34:03Z")
Hello, I’m facing same issue as explained in bellow topic > [@The Meeting Number is wrong - webSDK 1.7.4](https://devforum.zoom.us/t/the-meeting-number-is-wrong-websdk-1-7-4/12481): > > Hi guys, This webSDK 1.7.4 issue you have been trying to resolve is very much in inconveniencing me and my business, we need to host classes online , what is the estimated time to fix this?? Please the image of the error below I tried all the solutions explain in this topic and also all other posts with same subject. But I’m keep seeing this issue Also I’m able to lunch this meeting from desktop app with same meeting number. Please let me know what can be the reason for this? Thank You, Kishan ---
**Author:** ![alexmayo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alexmayo/32/27289_2.png) [@alexmayo](https://devforum.zoom.us/u/alexmayo)\ **Post date:** [October 5, 2020, 9:39pm UTC](https://devforum.zoom.us/t/the-meeting-number-is-wrong/32230/2 "2020-10-05T21:39:50Z")
Hi, I had a similar issue, and noticed that the meeting number wasn’t found if the dashes were included. Also, is the meeting yours or someone else’s? Thanks, Alex ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [October 6, 2020, 4:51pm UTC](https://devforum.zoom.us/t/the-meeting-number-is-wrong/32230/3 "2020-10-06T16:51:22Z")
Thanks for your suggestions @alexmayo! 🙂 @kishan, can you please share your [Web SDK signature](https://marketplace.zoom.us/docs/sdk/native-sdks/web/build/signature) for a test meeting to [developersupport@zoom.us](mailto:developersupport@zoom.us) so I can help you debug the issue? -Tommy ---
**Author:** ![kishan](https://avatars.discourse-cdn.com/v4/letter/k/e95f7d/32.png) [@kishan](https://devforum.zoom.us/u/kishan)\ **Post date:** [October 6, 2020, 5:16pm UTC](https://devforum.zoom.us/t/the-meeting-number-is-wrong/32230/4 "2020-10-06T17:16:57Z")
Hello, Here is the signature Please let me know if you need any other info. Thank You, Kishan ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [October 7, 2020, 10:42pm UTC](https://devforum.zoom.us/t/the-meeting-number-is-wrong/32230/5 "2020-10-07T22:42:18Z")
Hey @kishan, It looks like you have a free account. If you upgrade to [Pro](https://zoom.us/pricing), it should fix the issue. 🙂 Thanks, Tommy ---
**Author:** ![kishan](https://avatars.discourse-cdn.com/v4/letter/k/e95f7d/32.png) [@kishan](https://devforum.zoom.us/u/kishan)\ **Post date:** [October 8, 2020, 9:57am UTC](https://devforum.zoom.us/t/the-meeting-number-is-wrong/32230/6 "2020-10-08T09:57:01Z")
Hello, I tried even with pro account but still same error Thank You, Kishan ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [October 9, 2020, 7:57pm UTC](https://devforum.zoom.us/t/the-meeting-number-is-wrong/32230/7 "2020-10-09T19:57:33Z")
Hey @kishan, It looks like you are not passing in/generating the signature correctly. When base64 decoding your signature, it should be in this format: `api_key.meeting_number.timestamp.role.encrypted_api_secret` ![Screen Shot 2020-10-09 at 1.56.20 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/0/a0d71cec5864fb25dec65b5d106e02925ed606ea.png) Please reference our signature docs so you can generate the signature correctly: > **[Generate Signature - Build an App - Web - Native SDKs - Zoom Software...](https://marketplace.zoom.us/docs/sdk/native-sdks/web/build/signature)** > > Generate Signature > > Each request to start or join a meeting / webinar must be verified by an encrypted signature authorizing each user to enter. A signa... Thanks, Tommy ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [November 9, 2020, 5:57am UTC](https://devforum.zoom.us/t/the-meeting-number-is-wrong/32230/8 "2020-11-09T05:57:47Z")
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