# Timeout on join() - WASM loading issue?

**URL:** <https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130>\
**Category:** Web\
**Created:** [September 14, 2020, 10:39am UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130 "2020-09-14T10:39:53Z")\
**Posts on this page:** 14\
**Page:** 2

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**Author:** ![fayazvar.mobile](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fayazvar.mobile/32/16944_2.png) [@fayazvar.mobile](https://devforum.zoom.us/u/fayazvar.mobile)\
**Post date:** [November 14, 2020, 3:02pm UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/21 "2020-11-14T15:02:12Z")

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Hey @tommy,

There is no new release for “ **Web SDK** ” since 2 months. It is still 1.8.1 version, when that 1.8.2 will be released.

Thanks,  
**Fayaz**

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [November 16, 2020, 7:04pm UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/22 "2020-11-16T19:04:10Z")

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Hey @fayazvar.mobile,

We released 1.8.3 which includes the fixes for 1.8.2 over the weekend. You can now upgrade to 1.8.3. 🙂

> [@Web SDK update version 1.8.3](https://devforum.zoom.us/t/web-sdk-update-version-1-8-3/36158):
>
> Hello Zoom Developers, here are the updates for the Web SDK version 1.8.3 release: Bug Fixes Fixed [phone Passcode Missing](https://devforum.zoom.us/t/phone-password-missing-in-1-8-0/29700/2) Fixed [enter/exit fullscreen after leaving meeting in safari(ipad)](https://devforum.zoom.us/t/unable-to-exit-fullscreen-after-leaving-meeting-in-ipad/31625) Fixed text overflows issue for some language Fixed [enhance download wasm files timeout issue](https://devforum.zoom.us/t/download-wasm-files-error-please-check-your-network-and-firewall/31881/10). Fixed auto hide “talk” text area for IE11 Fixed automatically sort raised hands to the top(order: me-\>host-\>co-host-\>raised-\>others) Fixed unexcept “The host unmuted you” after call me success Fixed [Japanese translat…](https://devforum.zoom.us/t/japanese-translation-for-the-waiting-room-alert-box-is-not-sufficient/33609)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![fayazvar.mobile](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fayazvar.mobile/32/16944_2.png) [@fayazvar.mobile](https://devforum.zoom.us/u/fayazvar.mobile)\
**Post date:** [November 26, 2020, 9:56am UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/23 "2020-11-26T09:56:35Z")

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Hey @tommy,

This release did not solve that timeout issue, even it created more issues now. Now it get hardly connected. It shows now can not connect to Meeting error all the time.

Thanks  
Fayaz

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [November 30, 2020, 10:42pm UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/24 "2020-11-30T22:42:51Z")

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Hey @fayazvar.mobile,

I am sorry to hear that. May I ask what country you are in so we can check the traffic logs?

Thanks,  
Tommy

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**Author:** ![fayazvar.mobile](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fayazvar.mobile/32/16944_2.png) [@fayazvar.mobile](https://devforum.zoom.us/u/fayazvar.mobile)\
**Post date:** [December 26, 2020, 7:21pm UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/25 "2020-12-26T19:21:32Z")

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Hey @tommy,

The meeting timeout problem is still there,WASM files take time to be available in the browser, it again shows timeout error.

Thanks  
Fayaz

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [December 28, 2020, 6:30pm UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/26 "2020-12-28T18:30:44Z")

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Hey @fayazvar.mobile,

Thank you for providing additional information. If possible, please also provide the country that you are in so that we can review the traffic logs.

Thanks,  
Max

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<div class="post-metadata">

**Author:** ![fayazvar.mobile](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fayazvar.mobile/32/16944_2.png) [@fayazvar.mobile](https://devforum.zoom.us/u/fayazvar.mobile)\
**Post date:** [January 7, 2021, 11:15am UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/27 "2021-01-07T11:15:42Z")

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Hey @MaxM ,

I am testing it from India, but i have to deploy my solution in Middle-East

Thanks  
Fayaz

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 8, 2021, 9:45pm UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/28 "2021-01-08T21:45:33Z")

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Thanks @fayazvar.mobile,

Have you tried upgrading to the latest 1.8.5 version? We have made significant updates. We are also releasing version 1.8.6 this weekend.

If upgrading does not help, can you share which countries in the Middle East have the issue?

-Tommy

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<div class="post-metadata">

**Author:** ![fayazvar.mobile](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fayazvar.mobile/32/16944_2.png) [@fayazvar.mobile](https://devforum.zoom.us/u/fayazvar.mobile)\
**Post date:** [January 15, 2021, 5:05pm UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/29 "2021-01-15T17:05:35Z")

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Hey @tommy ,

After the release of 1.8.6 nothing is working. Up to 1.8.3 it was somehow fine. Even tried to downgrade to 1.8.3 that also is showing timeout error.

Thanks  
Fayaz

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<div class="post-metadata">

**Author:** ![fayazvar.mobile](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fayazvar.mobile/32/16944_2.png) [@fayazvar.mobile](https://devforum.zoom.us/u/fayazvar.mobile)\
**Post date:** [January 18, 2021, 4:02pm UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/30 "2021-01-18T16:02:09Z")

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Hey @tommy ,

We have deployed our solution in India which uses Web SDK 1.8.6. If we use Portal within India, it works fine but as soon as we use our Portal from Middle East countries, the Audio is not working properly. Audio is breaking and some different schos are coming.

Thanks  
Fayaz

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [January 20, 2021, 1:16am UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/31 "2021-01-20T01:16:50Z")

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Hey @fayazvar.mobile,

Thank you for the update. Which countries within the Middle East exhibit this issue? We’ll use that to look into the issue further.

Thanks,  
Max

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<div class="post-metadata">

**Author:** ![fayazvar.mobile](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fayazvar.mobile/32/16944_2.png) [@fayazvar.mobile](https://devforum.zoom.us/u/fayazvar.mobile)\
**Post date:** [January 25, 2021, 4:42pm UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/32 "2021-01-25T16:42:37Z")

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Hey @MaxM

Issue solved.

Thanks  
Fayaz

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 25, 2021, 10:39pm UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/33 "2021-01-25T22:39:50Z")

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Happy to hear you are no longer seeing issues! 🙂

Please let us know if you need help with anything else.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 25, 2021, 8:39am UTC](https://devforum.zoom.us/t/timeout-on-join-wasm-loading-issue/30130/34 "2021-02-25T08:39:52Z")

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Closed on February 25, 2021, 8:39am UTC

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