# Token API timing out **URL:** \ **Category:** App Marketplace\ **Created:** [November 20, 2021, 5:25am UTC](https://devforum.zoom.us/t/token-api-timing-out/60486 "2021-11-20T05:25:19Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![jaydeepk454545](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jaydeepk454545/32/2393_2.png) [@jaydeepk454545](https://devforum.zoom.us/u/jaydeepk454545)\ **Post date:** [November 20, 2021, 5:25am UTC](https://devforum.zoom.us/t/token-api-timing-out/60486/1 "2021-11-20T05:25:19Z")
Hi We are seeing intermittent time out issue while trying to refresh the access tokens for webinars. We are using an OAuth app ( User Managed) > Request for [https://zoom.us/oauth/token](https://zoom.us/oauth/token) returned error in response. HTTP Code : 504, response : > > 504 Gateway Time-out > # 504 Gateway Time-out This is happening for sessions in a live event that’s currently ongoing. Could you please help. Thanks Jaydeep ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [November 23, 2021, 12:04pm UTC](https://devforum.zoom.us/t/token-api-timing-out/60486/2 "2021-11-23T12:04:04Z")
Hi @jaydeepk454545, Are you still seeing this issue? If so, can you open up a request with us [here](https://devsupport.zoom.us) and share the timestamp and the refresh\_token used? This will help us to take a closer look. Thanks! Will ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [December 23, 2021, 10:04pm UTC](https://devforum.zoom.us/t/token-api-timing-out/60486/3 "2021-12-23T22:04:26Z")
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