# Transcript file missing all speaker names

**URL:** <https://devforum.zoom.us/t/transcript-file-missing-all-speaker-names/45083>\
**Category:** Feature Requests\
**Created:** [March 7, 2021, 4:44pm UTC](https://devforum.zoom.us/t/transcript-file-missing-all-speaker-names/45083 "2021-03-07T16:44:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![adamgoodkind2021](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/adamgoodkind2021/32/24161_2.png) [@adamgoodkind2021](https://devforum.zoom.us/u/adamgoodkind2021)\
**Post date:** [March 7, 2021, 4:44pm UTC](https://devforum.zoom.us/t/transcript-file-missing-all-speaker-names/45083/1 "2021-03-07T16:44:11Z")

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As seen in [this question](https://devforum.zoom.us/t/speaker-name-missing-from-one-of-the-messages-in-the-transcript/7275), when a transcript is displayed during a call, each turn has a name associated with it. However, when you download the transcript, there are only timestamps, without names.

The otter.ai transcript, which Zoom’s ASR is based on, does have names. My organization would prefer though to not pay extra for otter.ai on top of Zoom.

Is there a way to activate this, or does this need to be added? Without names, it is impossible to review a meeting transcript afterwards.

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [September 26, 2023, 12:17pm UTC](https://devforum.zoom.us/t/transcript-file-missing-all-speaker-names/45083/2 "2023-09-26T12:17:05Z")

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@adamgoodkind2021,

Welcome and thank you for posting in the Zoom Developer Forum. We apologize for the delay in responding. Is this issue still unresolved for you? Please let us know if there is anything we can do to assist you in achieving your goal.

I am looking forward to hearing back from.