# Trashed recordings not listing

**URL:** <https://devforum.zoom.us/t/trashed-recordings-not-listing/53957>\
**Category:** API and Webhooks\
**Created:** [July 11, 2021, 6:15am UTC](https://devforum.zoom.us/t/trashed-recordings-not-listing/53957 "2021-07-11T06:15:49Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![akash.s](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/akash.s/32/17233_2.png) [@akash.s](https://devforum.zoom.us/u/akash.s)\
**Post date:** [July 11, 2021, 6:15am UTC](https://devforum.zoom.us/t/trashed-recordings-not-listing/53957/1 "2021-07-11T06:15:49Z")

</div>

## Cannot access trashed recordings

**Description**  
trashed meeting recordings are not available via the list all recordings api.

**Error**  
The response shows that total-records \> 0, but the meetings array is empty

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**  
List all recordings

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Request URL / Headers (without credentials) / Body  
/users//recordings?trash=true

2. See error

```auto
{"page_count":1,"page_size":30,"total_records":11,"next_page_token":"","meetings":[]}

```

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.  
Total records \> 0 but the meetings list is empty

**Additional context**  
this is happening even when the user has some recordings unlike [API bug — List of trashed recordings returns empty if all recordings are in the trash](https://devforum.zoom.us/t/api-bug-list-of-trashed-recordings-returns-empty-if-all-recordings-are-in-the-trash/53082)

In a few cases I also got the next\_page\_token but on using that I got an error saying the next\_page\_token is invalid. In any cases I was not able to get back the meetings for the files present in trash.

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [July 12, 2021, 9:20pm UTC](https://devforum.zoom.us/t/trashed-recordings-not-listing/53957/2 "2021-07-12T21:20:49Z")

</div>

Hi @akash.s,

Thanks for reaching out about this. Is it possible to share the request URL that you’re using when you encounter this error? This will help to debug.

Thanks!  
Will

---

<div class="post-metadata">

**Author:** ![akash.s](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/akash.s/32/17233_2.png) [@akash.s](https://devforum.zoom.us/u/akash.s)\
**Post date:** [July 13, 2021, 10:46am UTC](https://devforum.zoom.us/t/trashed-recordings-not-listing/53957/3 "2021-07-13T10:46:33Z")

</div>

request url we are trying

// GET [https://api.zoom.us/v2/users/userId/recordings?trash=true](https://api.zoom.us/v2/users/userId/recordings?trash=true)  
// HTTP/1.1 200  
// Date: Tue, 13 Jul 2021 10:41:28 GMT  
// Content-Type: application/json;charset=UTF-8  
// Content-Length: 121  
// Request duration: 1.024557s  
// removed auth header

{  
“page\_count”: 8,  
“page\_size”: 30,  
“total\_records”: 214,  
“next\_page\_token”: “bexTY3uNcLA7ldQasNq6TDxcVmx9BucgkX2”,  
“meetings”:   
}

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [July 14, 2021, 3:19pm UTC](https://devforum.zoom.us/t/trashed-recordings-not-listing/53957/4 "2021-07-14T15:19:35Z")

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Hi @akash.s,

Thanks for sharing.

In taking a closer look at the user in question, I’m seeing that they don’t currently have any recordings in the trash. I see that they have 214 recordings in cloud storage, but none in the trash, which I believe is why you’re seeing this array to be empty.

However, let me know if you’re seeing otherwise from your end when checking that user’s recordings via the UI.

Thanks!  
Will

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 14, 2021, 1:20am UTC](https://devforum.zoom.us/t/trashed-recordings-not-listing/53957/5 "2021-08-14T01:20:09Z")

</div>

Closed on August 14, 2021, 1:20am UTC

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