# Trouble with wordpress plugin - invalid access token and error

**URL:** <https://devforum.zoom.us/t/trouble-with-wordpress-plugin-invalid-access-token-and-error/49504>\
**Category:** API and Webhooks\
**Created:** [May 4, 2021, 12:31am UTC](https://devforum.zoom.us/t/trouble-with-wordpress-plugin-invalid-access-token-and-error/49504 "2021-05-04T00:31:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Brethberie](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/brethberie/32/26706_2.png) [@Brethberie](https://devforum.zoom.us/u/Brethberie)\
**Post date:** [May 4, 2021, 12:31am UTC](https://devforum.zoom.us/t/trouble-with-wordpress-plugin-invalid-access-token-and-error/49504/1 "2021-05-04T00:31:47Z")

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UPDATE:  
This was an error on my end. Please close this thread.

## Using this template helps us debug your issues more effectively 🙂

**Description**  
I’m experiencing the same issue outlined here:

# [Trouble with wordpress plugin - invalid access token and error 4700](https://devforum.zoom.us/t/trouble-with-wordpress-plugin-invalid-access-token-and-error-4700/11542)

The plugin being used is listed here: [Video Conferencing with Zoom – WordPress plugin | WordPress.org](https://wordpress.org/plugins/video-conferencing-with-zoom-api/)

I’m attempting to connect the plugin to Zoom using JWT.

**Error**  
Testing the API connection results in an “invalid access token” error.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Additional Info**  
I’ve attempted to refresh the secret key multiple times and have also toggled the JWT activation on and off multiple times. It appears a member of the support team was able to perform some sort of back-end reset for others who posted in the thread that I linked above.

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**Author:** ![Brethberie](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/brethberie/32/26706_2.png) [@Brethberie](https://devforum.zoom.us/u/Brethberie)\
**Post date:** [May 4, 2021, 12:53am UTC](https://devforum.zoom.us/t/trouble-with-wordpress-plugin-invalid-access-token-and-error/49504/2 "2021-05-04T00:53:35Z")

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[Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930) I was able to find this where the issue is reported to have been fixed. I believe I need to have my JWT app reset.

UPDATE:  
This was an error on my end. Please close this thread.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [May 4, 2021, 2:49pm UTC](https://devforum.zoom.us/t/trouble-with-wordpress-plugin-invalid-access-token-and-error/49504/3 "2021-05-04T14:49:17Z")

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