# Troubleshooting Video SDK initialization on macOS

**URL:** <https://devforum.zoom.us/t/troubleshooting-video-sdk-initialization-on-macos/108171>\
**Category:** macOS\
**Created:** [April 18, 2024, 2:55pm UTC](https://devforum.zoom.us/t/troubleshooting-video-sdk-initialization-on-macos/108171 "2024-04-18T14:55:47Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![richardpiazza](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/richardpiazza/32/58829_2.png) [@richardpiazza](https://devforum.zoom.us/u/richardpiazza)\
**Post date:** [April 18, 2024, 2:55pm UTC](https://devforum.zoom.us/t/troubleshooting-video-sdk-initialization-on-macos/108171/1 "2024-04-18T14:55:47Z")

</div>

**Video SDK Type and Version**  
Zoom Video SDK macOS 1.11.0

**Description**  
Initializing the SDK shared instance results in an error.

```swift
let params = ZMVideoSDKInitParams()
params.domain = "https://zoom.us"
params.enableLog = true

ZMVideoSDK.shared()?.initialize(params)

```

**Error?**  
The error returned form the initialization call is [`ZMVideoSDKErrors_Invalid_Parameter`](https://developers.zoom.us/docs/video-sdk/macos/error-codes/) (7)

**Troubleshooting Routes**

- I’ve followed the steps to [integrate](https://developers.zoom.us/docs/video-sdk/macos/integrate/) the SDK and compared my setup to the sample application.
- All of the required libraries have been linked in the project build phases and copied all files to the ‘Frameworks’ directory.
- The `CptHost.app` and `aomhost.app` were re-signed using `codesign` to match the certificate signing the parent application. (These were preventing building & running the project)

**How To Reproduce**  
_Steps to reproduce the behavior including:_  
\*1. Apply the troubleshooting steps above and notice the error.

* * *

What other troubleshooting steps are recommended? The error seems to suggest a parameter issue, but the parameters match the documentation and sample project.

---

<div class="post-metadata">

**Author:** ![richardpiazza](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/richardpiazza/32/58829_2.png) [@richardpiazza](https://devforum.zoom.us/u/richardpiazza)\
**Post date:** [May 15, 2024, 4:50pm UTC](https://devforum.zoom.us/t/troubleshooting-video-sdk-initialization-on-macos/108171/2 "2024-05-15T16:50:12Z")

</div>

An update…  
I’ve update to use Video SDK version 1.11.2 and still seeing errors initializing. I’m also receiving `ZMVideoSDKErrors_Internal_Error` (2) from the `onError()` delegate callback.

---

<div class="post-metadata">

**Author:** ![richardpiazza](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/richardpiazza/32/58829_2.png) [@richardpiazza](https://devforum.zoom.us/u/richardpiazza)\
**Post date:** [May 21, 2024, 7:13pm UTC](https://devforum.zoom.us/t/troubleshooting-video-sdk-initialization-on-macos/108171/3 "2024-05-21T19:13:43Z")

</div>

I _may_ have solved my issue. In the initialization of the SDK, the [online documentation](https://developers.zoom.us/docs/video-sdk/macos/integrate/) includes this:

```swift
let initParams = ZMVideoSDKInitParams()
initParams.domain = "zoom.us"
initParams.enableLog = true

```

But, what is not indicated is that if you do not supply a `logFilePrefix` then SDK initialization will fail. Be sure to include that in your setup. _This differs from the iOS SDK which does not require the log file prefix to be set._

```swift
let initParams = ZMVideoSDKInitParams()
initParams.domain = "zoom.us"
initParams.enableLog = true
initParams.logFilePrefix = "ZoomSDK"

```

* * *

_Fabulous work, Zoom team_… maybe updating your documentation and sample projects should be a higher priority.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 21, 2024, 5:14am UTC](https://devforum.zoom.us/t/troubleshooting-video-sdk-initialization-on-macos/108171/4 "2024-06-21T05:14:14Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.