# Try integrate web sdk **URL:** \ **Category:** Web\ **Created:** [March 16, 2020, 9:07am UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700 "2020-03-16T09:07:14Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![rendyerasoft](https://avatars.discourse-cdn.com/v4/letter/r/e480ec/32.png) [@rendyerasoft](https://devforum.zoom.us/u/rendyerasoft)\ **Post date:** [March 16, 2020, 9:07am UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/1 "2020-03-16T09:07:14Z")
i dont know why failed when join meeting, i already set the key and secret key the app work but failed join the meeting ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/9/98b01be7904c199f7f3a6f77b3b780a528632949.png) pls help 🙂 ---
**Author:** ![chetan](https://avatars.discourse-cdn.com/v4/letter/c/f05b48/32.png) [@chetan](https://devforum.zoom.us/u/chetan)\ **Post date:** [March 16, 2020, 2:38pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/2 "2020-03-16T14:38:11Z")
I am also having same issue joining as host and non-host from Mac’s Chrome through Web SDK. Works fine with Windows and other Macs. I am using version 1.7.2 Details - ``` MacBook Pro (Retina, 13-inch, Early 2015) 10.14.6 Google Chrome is up to date Version 80.0.3987.132 (Official Build) (64-bit) ``` ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 16, 2020, 8:40pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/3 "2020-03-16T20:40:23Z")
Hey @chetan, @rendyerasoft, Please share your meeting ID, and code snippet for joining the Web SDK to [developersupport@zoom.us](mailto:developersupport@zoom.us). Also, make sure you are using [JWT App Credentials](https://marketplace.zoom.us/docs/guides/getting-started/app-types/create-jwt-app). Thanks, Tommy ---
**Author:** ![chetan](https://avatars.discourse-cdn.com/v4/letter/c/f05b48/32.png) [@chetan](https://devforum.zoom.us/u/chetan)\ **Post date:** [March 17, 2020, 2:41pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/4 "2020-03-17T14:41:05Z")
The following code works with all computers I have tested so far except MacBook Pro (Retina, 13-inch, Early 2015) 10.14.6 Google Chrome is up to date Version 80.0.3987.132 (Official Build) (64-bit) ``` (function(){ ZoomMtg.preLoadWasm(); ZoomMtg.prepareJssdk(); const API_KEY = 'HIDDEN'; const API_SECRET = 'HIDDEN'; $('#zmmtg-root').hide(); document.getElementById('join_meeting').addEventListener('click', function(e){ e.preventDefault(); $('#welcome_message').hide(); $('#zmmtg-root').show(); var meetConfig = { apiKey: API_KEY, apiSecret: API_SECRET, meetingNumber: "", userName: "Participant", passWord: "", leaveUrl: "mockurl", role: 0 }; var signature = ZoomMtg.generateSignature({ meetingNumber: meetConfig.meetingNumber, apiKey: meetConfig.apiKey, apiSecret: meetConfig.apiSecret, role: meetConfig.role, success: function(res){ console.log(res.result); } }); ZoomMtg.init({ leaveUrl: 'mockurl', isSupportAV: true, audioPanelAlwaysOpen: false, screenShare: false, showMeetingHeader: true, disableInvite: true, success: function () { ZoomMtg.join( { meetingNumber: meetConfig.meetingNumber, userName: meetConfig.userName, signature: signature, apiKey: meetConfig.apiKey, userEmail: 'test@test.com', passWord: meetConfig.passWord, success: function(res){ $('#welcome_message').hide(); $('#wc-footer').hide(); $('#zmmtg-root').show(); setTimeout(function() { // ZoomMtg.record({ // record: true // }); }, 5000); console.log('join meeting success'); }, error: function(res) { console.log(res); } } ); }, error: function(res) { console.log(res); } }); }); })(); ``` ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 17, 2020, 6:36pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/5 "2020-03-17T18:36:13Z")
Hey @chetan, It should work on MacBook Pro (Retina, 13-inch, Early 2015). Are you seeing any errors in the browser console? What specifically is the issue? Thanks, Tommy ---
**Author:** ![chetan](https://avatars.discourse-cdn.com/v4/letter/c/f05b48/32.png) [@chetan](https://devforum.zoom.us/u/chetan)\ **Post date:** [March 17, 2020, 9:32pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/6 "2020-03-17T21:32:15Z")
Hi Tommy, ![Screen Shot 2020-03-17 at 5.28.11 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/5ec49c25a292300f3cf0c5b6a6ef0577e0c1cf23.png) This is console log from the Mac. Also, adding network activity. ![Screen Shot 2020-03-17 at 5.28.38 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/d/d44cd7dcb321a0745d9b6e34ce2a5d37ca55020d.png) Thank you, Chetan ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 17, 2020, 9:34pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/7 "2020-03-17T21:34:12Z")
Hey @chetan, I believe this is an issue with your signature, or the Macs time settings. Can you please send me your signature to [developersupport@zoom.us](mailto:developersupport@zoom.us) so I can debug? Thanks, Tommy ---
**Author:** ![chetan](https://avatars.discourse-cdn.com/v4/letter/c/f05b48/32.png) [@chetan](https://devforum.zoom.us/u/chetan)\ **Post date:** [March 18, 2020, 6:32pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/8 "2020-03-18T18:32:25Z")
Hi Tommy, The Macs time settings is right. Following is the signature - Thank you, Chetan ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [March 18, 2020, 10:47pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/9 "2020-03-18T22:47:44Z")
Hi @chetan/@rendyerasoft, Just tested the code you sent, it worked for me when I input my own meeting ID. I tried to input an incorrect meeting ID or a non existing one and got the same error. Can you try a different meeting ID that you’ve had used before within your account and see if that works? Thanks Michael ---
**Author:** ![chetan](https://avatars.discourse-cdn.com/v4/letter/c/f05b48/32.png) [@chetan](https://devforum.zoom.us/u/chetan)\ **Post date:** [March 18, 2020, 11:59pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/10 "2020-03-18T23:59:07Z")
Hi Michael, the same meeting ID worked with several other machines. Also, I tried with different meeting IDs, and still, it is giving the same error. If you look at network activity, it does not make any HTTP call before giving that error. ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [March 19, 2020, 4:35pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/11 "2020-03-19T16:35:58Z")
Hi @chetan, Looks like there might be a network issue that is causing some files to not load on that particular machine. I noticed that within your console that you have a couple of **Violation** messages as well. We’ll continue to test to see if we can reproduce this error and follow up with you shortly. ![Screen Shot 2020-03-19 at 9.30.15 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/39c495074d57146304d42ddd89268b7e118ca57c.png) ![Screen Shot 2020-03-19 at 9.30.24 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/7/77a82d40ba52155cd8b7b059f60a69dc94277fc1.png) ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 7:31pm UTC](https://devforum.zoom.us/t/try-integrate-web-sdk/8700/13 "2020-08-21T19:31:53Z")
Closed on August 21, 2020, 7:31pm UTC