# Turn off pre-approval setting when installing application

**URL:** <https://devforum.zoom.us/t/turn-off-pre-approval-setting-when-installing-application/36288>\
**Category:** App Marketplace\
**Created:** [November 17, 2020, 6:33pm UTC](https://devforum.zoom.us/t/turn-off-pre-approval-setting-when-installing-application/36288 "2020-11-17T18:33:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![starzoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/starzoom/32/17307_2.png) [@starzoom](https://devforum.zoom.us/u/starzoom)\
**Post date:** [November 17, 2020, 6:33pm UTC](https://devforum.zoom.us/t/turn-off-pre-approval-setting-when-installing-application/36288/1 "2020-11-17T18:33:42Z")

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**Description**  
Hi all, our app has been recently published and we seem to have run into this issue where there is a message: `You cannot authorize the app. This app requires your pre-approval`. There is a very similar thread about this at [How can I turn off `pre-approval` setting in Application level?](https://devforum.zoom.us/t/how-can-i-turn-off-pre-approval-setting-in-application-level/24374)  
but it didn’t seem to work for us. Our app a user-managed app and we still get the preapproval button on the page so the question is, is it possible turn that off, as in not have that as a step to install as a user? And if so, could I get some detailed instructions on how to do that?

Thank you!

**Error**  
You cannot authorize the app. This app requires your pre-approval

**Which App?**  
STAR Balance: [https://marketplace.zoom.us/apps/9DxLi5mVQ\_iwBKJ67m0yRA](https://marketplace.zoom.us/apps/9DxLi5mVQ_iwBKJ67m0yRA)

**Screenshots (If applicable)**

 ![zoooooom](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/8/c8ff877c5db477b9d23e4de8a25f61137787c8dc.png)

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [November 18, 2020, 6:32pm UTC](https://devforum.zoom.us/t/turn-off-pre-approval-setting-when-installing-application/36288/2 "2020-11-18T18:32:06Z")

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Hey @starzoom,

Happy to help! 🙂

To turn off the [Pre Approval](https://marketplace.zoom.us/docs/guides/using-apps/end-users) setting, have a Zoom admin or Zoom user who has access to the marketplace, navigate to [https://marketplace.zoom.us/user/permissions](https://marketplace.zoom.us/user/permissions), and turn off the Pre Approval setting:

 ![Screen Shot 2020-11-18 at 11.31.16 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/5/95ecd3432c06baa40fad7bad392209315642f35f.png)

You can find additional info here:

> **[End User Authorization - Installing and Using Apps - Documentation](https://marketplace.zoom.us/docs/guides/using-apps/end-users)**
>
> End User Authorization Flows
> 
> The Zoom App Marketplace lists all publicly available apps which can be installed by individual users or accounts (User-ma...

Thanks,  
Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 19, 2020, 4:32am UTC](https://devforum.zoom.us/t/turn-off-pre-approval-setting-when-installing-application/36288/3 "2020-12-19T04:32:09Z")

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Closed on December 19, 2020, 4:32am UTC

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