# Ubuntu firefox audio issue **URL:** \ **Category:** Web\ **Created:** [January 8, 2020, 9:18am UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387 "2020-01-08T09:18:44Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![kshitij.s](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kshitij.s/32/2042_2.png) [@kshitij.s](https://devforum.zoom.us/u/kshitij.s)\ **Post date:** [January 8, 2020, 9:18am UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/1 "2020-01-08T09:18:44Z")
Hello dev team, Previously in older version of sample zoom web app there was an option to “join meeting by audio” but now that button after some updates are not working for us. May I please know about it. Please check, Thanks ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 8, 2020, 9:37pm UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/2 "2020-01-08T21:37:44Z")
Hey @kshitij.s, Is the button not appearing? Please share screenshots and any error messages you see so we can debug. Thanks, Tommy ---
**Author:** ![kshitij.s](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kshitij.s/32/2042_2.png) [@kshitij.s](https://devforum.zoom.us/u/kshitij.s)\ **Post date:** [January 9, 2020, 4:01pm UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/3 "2020-01-09T16:01:06Z")
Hello @tommy Button is appearing but not able to click on it. I am using latest firefox on ubuntu 16.04 version. Please check the attached image screenshot. Thanks ![screenshot-app.vortextelehealth.com-2020-01-09-21-29-40](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/4205cf5365fca08ef837d5248d1e55757680d80e.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 9, 2020, 4:18pm UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/4 "2020-01-09T16:18:37Z")
Hey @kshitij.s, Are you serving your website over `https`? Thanks, Tommy ---
**Author:** ![kshitij.s](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kshitij.s/32/2042_2.png) [@kshitij.s](https://devforum.zoom.us/u/kshitij.s)\ **Post date:** [January 10, 2020, 12:44pm UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/5 "2020-01-10T12:44:44Z")
Hello @tommy Yes we are on https. Thanks ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 10, 2020, 8:49pm UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/6 "2020-01-10T20:49:47Z")
Hey @kshitij.s, As our docs state, Joining via Computer Audio on Firefox is unsupported: > **[Zoom Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-Web-Client)** > > Overview > The Zoom web client allows joining a Zoom meeting or webinar without downloading any plugins or software. However, the web client has limited features and functions best on Google Chrome. ... [https://marketplace.zoom.us/docs/sdk/native-sdks/web/advanced/browser-support](https://marketplace.zoom.us/docs/sdk/native-sdks/web/advanced/browser-support) Thanks, Tommy ---
**Author:** ![kshitij.s](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kshitij.s/32/2042_2.png) [@kshitij.s](https://devforum.zoom.us/u/kshitij.s)\ **Post date:** [January 13, 2020, 3:15pm UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/7 "2020-01-13T15:15:02Z")
Hello @tommy Thanks for providing an update. May I expect it (zoom join audio) to work again in future updates of zoom web client code ? Thanks ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 13, 2020, 4:40pm UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/8 "2020-01-13T16:40:09Z")
Hey @kshitij.s, happy to help! We are working on making all features available across all browsers in the future. Thanks, Tommy ---
**Author:** ![kshitij.s](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kshitij.s/32/2042_2.png) [@kshitij.s](https://devforum.zoom.us/u/kshitij.s)\ **Post date:** [January 16, 2020, 4:35am UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/9 "2020-01-16T04:35:38Z")
Okay @tommy Thank you ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 16, 2020, 4:37pm UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/10 "2020-01-16T16:37:50Z")
You are welcome! Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 7:10pm UTC](https://devforum.zoom.us/t/ubuntu-firefox-audio-issue/7387/11 "2020-08-21T19:10:50Z")
Closed on August 21, 2020, 7:10pm UTC