# Unable to access AI companion transcripts from API using /meetings/{encoded-UUID}/transcript **URL:** \ **Category:** API and Webhooks\ **Created:** [August 14, 2025, 5:10pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510 "2025-08-14T17:10:06Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![CRDR](https://avatars.discourse-cdn.com/v4/letter/c/bb73d2/32.png) [@CRDR](https://devforum.zoom.us/u/CRDR)\ **Post date:** [August 14, 2025, 5:10pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510/1 "2025-08-14T17:10:06Z")
**API Endpoint(s):** `GET /meetings/{meetingId}/transcript` * * * **Description:** We’re trying to retrieve **AI Companion–generated transcripts** from meetings that were _not_ cloud recorded (no cloud recording), but which are visible in the Zoom web UI under **Recordings & Transcripts \> Transcripts**. These are downloadable in `.txt` format from the web UI after a meeting ends. However, when we try to retrieve the same transcript via the `/meetings/{UUID}/transcript` endpoint, we consistently get error `3322` — “This meeting transcript does not exist.” I’ve seen another thread (**Transcript available on Web Portal but not from meetings/[id]/recordings endpoint) w**here a someone said these AI-generated transcripts aren’t available via the API… but given how the `/transcript` endpoint is described and the fact that the documentation links to Zoom’s AI Companion transcript help article, it’s not clear if that’s intentional or just something not fully implemented yet. * * * **What we’re trying to understand:** - Is the current behavior **expected** , or is this a **bug**? - If it’s not a bug, what exactly is the `/transcript` endpoint meant to return? - And if AI Companion transcripts are **not** yet supported via the API, is there a **timeline** or changelog we can follow for when this will be added? We have a working integration that would benefit immediately from this data, so we’d really appreciate clarity — even if the answer is “not supported yet.” * * * **Error:** ```auto { "code": 3322, "message": "This meeting transcript does not exist." } ``` * * * **How to reproduce:** 1. Host a Zoom meeting with **AI Companion enabled** , but **no cloud recording** 2. End the meeting and wait ~1 minute 3. The transcript appears in the web UI under **Transcripts** and is downloadable 4. Use `GET /meetings/{encoded UUID}/transcript` with valid OAuth scopes 5. Receive error 3322 * * * Let me know if you want a shorter version or Slack-ready summary for internal sharing. ---
**Author:** ![amanda-recallai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/amanda-recallai/32/44747_2.png) [@amanda-recallai](https://devforum.zoom.us/u/amanda-recallai)\ **Post date:** [August 15, 2025, 10:26pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510/2 "2025-08-15T22:26:56Z")
Hi @CRDR, based on the response to the previous thread you found regarding[AI Companion-generated transcripts](https://devforum.zoom.us/t/transcript-available-on-web-portal-but-not-from-meetings-id-recordings-endpoint/134977), it sounds like this behavior is actually expected, and would not be considered a bug. It might be useful if someone from the Zoom team could chime in if there’s a timeline for adding support for retrieving these transcripts via the API! ---
**Author:** ![CRDR](https://avatars.discourse-cdn.com/v4/letter/c/bb73d2/32.png) [@CRDR](https://devforum.zoom.us/u/CRDR)\ **Post date:** [August 18, 2025, 10:37pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510/3 "2025-08-18T22:37:01Z")
@elisa.zoom would you be able to help resolve our question here? We need to access the AI companion transcripts from the API, but the endpoint we are expecting should work for this `GET /meetings/{meetingId}/transcript` does not. I believe the ability to download these AI companion transcripts was released about a month ago now [Enable Allow meeting hosts to retain and access meeting transcripts](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0076631) If you could help, we need to know if it’s possible at all today to access these AI companion transcripts via the API, and if not – is this planned and coming soon? We’d really rather not have to look for another third party solution to accomplish this. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [August 20, 2025, 4:29pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510/4 "2025-08-20T16:29:37Z")
Hi @CRDR Thanks for reaching out to us and thanks @amanda-recallai for chiming in here I was able to do some testing on my end and I am able go get the my meeting transcripts via API using the GET/meetings/{meetingId}/transcript endpoint. The only caveat I found is that you need to pass a meeting UUID instead of the meeting ID. I was able to do this, after I enabled the “Allow meeting hosts to retain and access meeting transcripts” feature you mentioned ---
**Author:** ![CRDR](https://avatars.discourse-cdn.com/v4/letter/c/bb73d2/32.png) [@CRDR](https://devforum.zoom.us/u/CRDR)\ **Post date:** [August 20, 2025, 7:38pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510/5 "2025-08-20T19:38:13Z")
Thanks @elisa.zoom you gave us the clue needed to solve the issue. We had already been testing with the _scheduled_ UUID but that was not working as mentioned. After some testing though, we’ve confirmed that the issue stems from Zoom returning two different UUIDs for scheduled and past meetings: 1. **Scheduled meeting UUID** 2. **Instance (past meeting) UUID** Conclusions: - `/transcripts` requires the **instance UUID** , not the scheduled UUID. - Passing the scheduled UUID will return an error even though a transcript exists. - Instance UUIDs can be obtained via `GET /past_meetings/{meetingId}/instances` or webhooks like `meeting.ended`. - If the UUID contains `/` or starts with `/`, it must be **double URL-encoded**. So, we can now retrieve the AI companion transcripts using the past-meeting instance UUID. Hopefully this is helpful to others as well! ---
**Author:** ![CRDR](https://avatars.discourse-cdn.com/v4/letter/c/bb73d2/32.png) [@CRDR](https://devforum.zoom.us/u/CRDR)\ **Post date:** [August 20, 2025, 8:44pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510/6 "2025-08-20T20:44:11Z")
@elisa.zoom if you have any way to pass on a suggestion to whomever manages the API docs, it would be really helpful to add something to the [Get meeting transcript](https://developers.zoom.us/docs/api/meetings/#tag/cloud-recording/get/meetings/%7BmeetingId%7D/transcript)clarifying that Transcripts are only available by passing the instance (past meeting) UUID. Also, at least in our testing the current statement in the docs “To get a meeting’s transcript, provide the meeting ID or meeting UUID. If the meeting ID is provided instead of UUID, the response will be for the latest meeting instance.” is incorrect since a meeting ID never appears to work currently (perhaps a bug? unclear) ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [August 21, 2025, 3:02pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510/7 "2025-08-21T15:02:51Z")
Thanks for sharing your findings with the community and I will pass down this feedback to the Docs team @CRDR I will first report this issue to learn if its expected behavior (endpoint only accepting UUIDS) and to improve our docs or if this is a bug. Thanks again ---
**Author:** ![CRDR](https://avatars.discourse-cdn.com/v4/letter/c/bb73d2/32.png) [@CRDR](https://devforum.zoom.us/u/CRDR)\ **Post date:** [August 21, 2025, 3:21pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510/8 "2025-08-21T15:21:01Z")
Thanks @elisa.zoom if there are any notable updates or changes to this endpoint that come from sharing this internally, please update us here. We appreciate your help! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [August 22, 2025, 3:21pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510/9 "2025-08-22T15:21:17Z")
Closed on August 22, 2025, 3:21pm UTC This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [September 24, 2025, 7:24pm UTC](https://devforum.zoom.us/t/unable-to-access-ai-companion-transcripts-from-api-using-meetings-encoded-uuid-transcript/136510/10 "2025-09-24T19:24:21Z")
Opened on September 24, 2025, 7:24pm UTC