# Unable to create meeting for Basic users - error code 1115

**URL:** <https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812>\
**Category:** API and Webhooks\
**Created:** [August 11, 2020, 11:15am UTC](https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812 "2020-08-11T11:15:25Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![breynolds](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/breynolds/32/13340_2.png) [@breynolds](https://devforum.zoom.us/u/breynolds)\
**Post date:** [August 11, 2020, 11:15am UTC](https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812/1 "2020-08-11T11:15:25Z")

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We used to be able to make a meetingcreate API call to create a (limited) meeting for a Basic user. This changed in the first half of the year and we now get an error code 1115 “not a paid user” unless we change the user to a Licensed user. The error code and 400 http status from the response are not referenced in the API reference so is this intended and undocumented or is it a bug?

> **[Create a Meeting - Meetings - Zoom API - API Reference](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingcreate)**
>
> Create a meeting for a user. This API has a daily rate limit of 100 requests per day. Therefore, only 100 Create a Meeting API requests are permitted wi...

We are using a private JWT app if that is relevant.

Thank you,  
Brian

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 11, 2020, 11:15am UTC](https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812/2 "2020-08-11T11:15:42Z")

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Hey @breynolds

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout this related thread that may have the answer you are looking for:

> [@Unable to create user by API](https://devforum.zoom.us/t/-/12680):
>
> Description Unable to create user by API Error (1) I am able to create Zoom meetings from my C# code, but with same JWToken unable to create user, response received (400 Bad Request). (2) Also unable to test API from zoom API test environment receive invalid client ID. Which App Type (JWT)? JWT How To Reproduce (If applicable) Steps to reproduce the behavior: Request URL “[api.zoom.us/v2/users](http://api.zoom.us/v2/users)” Headers “authorization” Body “{“action”:“create”, “user\_info”:{“email”:”{{H…

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

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<div class="post-metadata">

**Author:** ![breynolds](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/breynolds/32/13340_2.png) [@breynolds](https://devforum.zoom.us/u/breynolds)\
**Post date:** [August 12, 2020, 3:29pm UTC](https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812/3 "2020-08-12T15:29:46Z")

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This response did not help - thanks for forwarding to the developer relations team.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 12, 2020, 9:11pm UTC](https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812/4 "2020-08-12T21:11:28Z")

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Hey @breynolds,

Please provide steps to reproduce the issue and your request body JSON so I can attempt to reproduce the error.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![breynolds](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/breynolds/32/13340_2.png) [@breynolds](https://devforum.zoom.us/u/breynolds)\
**Post date:** [August 13, 2020, 12:25pm UTC](https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812/5 "2020-08-13T12:25:55Z")

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Thank you for your response! I was mistaken – the issue is actually when you have a Basic user as an alternate host. It happens both on POST (create) and PATCH (update). Here is an example request and response. Let me know what you think.

Best,  
Brian

```
{
"endpoint": "https://api.zoom.us/v2/meetings/95092095791",
"response_headers": [
"Set-Cookie: zm_aid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly"
],
"date_time": "2020-08-13 08:16:08",
"method": "PATCH",
"request_body": "{"uuid":"HAdwiZh9TGqdpiCwLG/WkA==","id":"***********","host_id":"m2560B6MQj-BKgGiW7xzbA","topic":"MeetinghostedbyBrianReynolds","type":2,"start_time":"2020-08-12T12:50:00Z","duration":20,"timezone":"America/New_York","created_at":"2020-08-13T12:15:43Z","agenda":"","start_url":"https://zoom.us/s/95092095791?zak=eyJ6bV9za20iOiJ6bV9vMm0iLCJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhdWQiOiJjbGllbnQiLCJ1aWQiOiJtMjU2MEI2TVFqLUJLZ0dpVzd4emJBIiwiaXNzIjoid2ViIiwic3R5IjoxLCJ3Y2QiOiJhdzEiLCJjbHQiOjAsInN0ayI6ImozU1puWVYxWWpCd3c4eGNwclRuTEh4VlVxcWpaeV9SR25vcm05OFJPVlUuRWdJQUFBRno1Ny0yNGdBQUhDQWdRM2xYT0VkdmNETTJaVWRJUm1FNU5WcEtjalJzVEhCMFUxcElRMWh5U2xRQURETkRRa0YxYjJsWlV6TnpQUU5oZHpFIiwiZXhwIjoxNTk3MzI4MTY3LCJpYXQiOjE1OTczMjA5NjcsImFpZCI6Ilc5X1FYS1gzVDBtUGl0T1RfdFE3c3ciLCJjaWQiOiIifQ.LR3boc4VDstM9bYj3XnI5EfqVi-AFh2MgAyfNuhBPv4","join_url":"https://zoom.us/j/95092095791?pwd=RWxla1FnWm1BUWwwVHJ0R05kNEZpdz09","password":"6N68JS","h23_password":null,"recurrence":null,"settings":{"host_video":false,"participant_video":false,"cn_meeting":false,"in_meeting":false,"join_before_host":false,"mute_upon_entry":false,"watermark":false,"use_pmi":false,"approval_type":2,"registration_type":0,"audio":"both","auto_recording":"none","enforce_login":false,"enforce_login_domains":"","alternative_hosts":"lW9hfWyGRJCnHqIwmjOoWA"},"occurrences":null,"invitation":{"invitation":"BrianReynoldsisinvitingyoutoascheduledZoommeeting.\r\n\r\nTopic:MeetinghostedbyBrianReynolds\r\nTime:Aug12,202008:50AMEasternTime(USandCanada)\r\n\r\nJoinZoomMeeting\r\nhttps://zoom.us/j/95092095791?pwd=RWxla1FnWm1BUWwwVHJ0R05kNEZpdz09\r\n\r\nMeetingID:95092095791\r\nPasscode:6N68JS\r\nOnetapmobile\r\n+***********,,***********#US(Chicago)\r\n+***********,,***********#US(NewYork)\r\n\r\nDialbyyourlocation\r\n+***********US(Chicago)\r\n+***********US(NewYork)\r\n+***********US(Germantown)\r\n+***********US(Houston)\r\n+***********US(SanJose)\r\n+ *********** US(Tacoma)\r\nMeetingID:95092095791\r\nFindyourlocalnumber:https://zoom.us/u/anBoL1zcl\r\n\r\n"}}",
"response": {
"code": 1115,
"message": "lW9hfWyGRJCnHqIwmjOoWA is not a paid user."
},
"request_headers": [
"authorization: ******",
"connection: close",
"content-type: application/json"
],
"request_params": [
],
"http_status": "400"
}

```

\*This post has been edited to remove any meeting / webinar IDs

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 13, 2020, 7:07pm UTC](https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812/6 "2020-08-13T19:07:44Z")

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Hey @breynolds,

Yeah to add an alternative host the user has to be paid. Prerequisites here:

> **[Alternative host](https://support.zoom.us/hc/en-us/articles/208220166-Alternative-host)**
>
> Overview
> When scheduling a meeting, the host can designate another Licensed user on the same account to be the alternative host. The alternative host can start the meeting on the host's behalf. Thi...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![breynolds](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/breynolds/32/13340_2.png) [@breynolds](https://devforum.zoom.us/u/breynolds)\
**Post date:** [August 13, 2020, 7:24pm UTC](https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812/7 "2020-08-13T19:24:48Z")

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Perfect, thanks so much Tommy.

Best,  
Brian

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 13, 2020, 7:29pm UTC](https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812/8 "2020-08-13T19:29:22Z")

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You are welcome! 🙂

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 13, 2020, 5:29am UTC](https://devforum.zoom.us/t/unable-to-create-meeting-for-basic-users-error-code-1115/26812/9 "2020-09-13T05:29:34Z")

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Closed on September 13, 2020, 5:29am UTC

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