# Unable to create user through REST API

**URL:** <https://devforum.zoom.us/t/unable-to-create-user-through-rest-api/2928>\
**Category:** API and Webhooks\
**Created:** [January 9, 2019, 7:53am UTC](https://devforum.zoom.us/t/unable-to-create-user-through-rest-api/2928 "2019-01-09T07:53:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jkdaya](https://avatars.discourse-cdn.com/v4/letter/j/df788c/32.png) [@jkdaya](https://devforum.zoom.us/u/jkdaya)\
**Post date:** [January 9, 2019, 7:53am UTC](https://devforum.zoom.us/t/unable-to-create-user-through-rest-api/2928/1 "2019-01-09T07:53:55Z")

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While I am trying to create user, through the Zoom Rest API’s I am getting response as ‘No permission, please contact Zoom customer support’.  
{  
“code”: 2016,  
“message”: “No permission, please contact Zoom customer support.”  
}

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [January 9, 2019, 1:29pm UTC](https://devforum.zoom.us/t/unable-to-create-user-through-rest-api/2928/2 "2019-01-09T13:29:15Z")

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Hi @jkdaya,

What permission does your account already have? The account that is creating the user, is it the owner?

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [January 9, 2019, 11:20pm UTC](https://devforum.zoom.us/t/unable-to-create-user-through-rest-api/2928/3 "2019-01-09T23:20:06Z")

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Also, are you using any actions like custCreate when creating a user?

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:01pm UTC](https://devforum.zoom.us/t/unable-to-create-user-through-rest-api/2928/4 "2020-08-21T18:01:57Z")

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