# Unable to create user using "custCreate" action

**URL:** <https://devforum.zoom.us/t/unable-to-create-user-using-custcreate-action/26355>\
**Category:** API and Webhooks\
**Created:** [August 5, 2020, 6:50pm UTC](https://devforum.zoom.us/t/unable-to-create-user-using-custcreate-action/26355 "2020-08-05T18:50:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![mithun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mithun/32/9051_2.png) [@mithun](https://devforum.zoom.us/u/mithun)\
**Post date:** [August 5, 2020, 6:50pm UTC](https://devforum.zoom.us/t/unable-to-create-user-using-custcreate-action/26355/1 "2020-08-05T18:50:38Z")

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Hi, I am unable to create other users using “custCreate” action in create user API. Because I wanted to use those created users as “alternative\_hosts” in create meeting APIs .

API endpoint: [https://api.zoom.us/v2/users](https://api.zoom.us/v2/users)  
Request:  
{  
“action”: “custCreate”,  
“user\_info”: {  
“email”: “[xxxx@gmail.com](mailto:xxxx@gmail.com)”,  
“type”: 1,  
“first\_name”: “xxx”,  
“last\_name”: “xx”  
}  
}  
Response:  
{  
“code”: 2016,  
“message”: “No permission, please contact Zoom customer support.”  
}

Could you please provide permission?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 6, 2020, 9:14pm UTC](https://devforum.zoom.us/t/unable-to-create-user-using-custcreate-action/26355/2 "2020-08-06T21:14:56Z")

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Hey @mithun,

To use the `custCreate` action you need to have an [ISV account](https://sites.google.com/zoom.us/isv/partners) as mentioned in the [docs](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate).

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![mithun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mithun/32/9051_2.png) [@mithun](https://devforum.zoom.us/u/mithun)\
**Post date:** [August 8, 2020, 3:38pm UTC](https://devforum.zoom.us/t/unable-to-create-user-using-custcreate-action/26355/3 "2020-08-08T15:38:50Z")

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Hi @tommy ,  
It will be really helpful if you clarify below questions as I need to implement this in my application

1. Suppose, Consider I have pro account with 5 licensed users and 200 basic users. Consider a scenario where licensed user want to host the meeting with basic user as alternative host.Is it possible?

2. If the above is not possible, Do I need to create license for all 200 basic users(teachers) if I want to use them as alternative host… But this is not a proper solution.  
In my application where licensed user will host the meeting for teachers(basic user) and students…Once the meeting is scheduled, teacher(basic user) has to host the meeting without any intervention from licensed user

3. Any other alternative solution please?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 9, 2020, 11:15pm UTC](https://devforum.zoom.us/t/unable-to-create-user-using-custcreate-action/26355/4 "2020-08-09T23:15:04Z")

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Hey @mithun,

[Alternative hosts need to be licensed users](https://support.zoom.us/hc/en-us/articles/208220166-Alternative-host).

What is your use case for needing so many alternative host possibilities? Have you considered using the [schedule\_for property if you need to update the meeting host](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingupdate)?

Thanks,  
Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 19, 2020, 11:15pm UTC](https://devforum.zoom.us/t/unable-to-create-user-using-custcreate-action/26355/5 "2020-08-19T23:15:11Z")

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