# Unable to get OAuth token

**URL:** <https://devforum.zoom.us/t/unable-to-get-oauth-token/86825>\
**Category:** API and Webhooks\
**Tags:** api, s2s-oauth\
**Created:** [April 17, 2023, 2:26pm UTC](https://devforum.zoom.us/t/unable-to-get-oauth-token/86825 "2023-04-17T14:26:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![legionqa1](https://avatars.discourse-cdn.com/v4/letter/l/9fc29f/32.png) [@legionqa1](https://devforum.zoom.us/u/legionqa1)\
**Post date:** [April 17, 2023, 2:26pm UTC](https://devforum.zoom.us/t/unable-to-get-oauth-token/86825/1 "2023-04-17T14:26:35Z")

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Hi,  
I am trying to generate oAuth token using following API : [Error - Zoom](https://zoom.us/oauth/authorize)  
It should ideally ask for the authorisation but instead it is redirecting to : [Error - Zoom](https://zoom.us/oauth/retry/authorize/hbvbQyRvQ32y74ny6yh3uA)  
And displaying “Oops! We were unable to complete your request. Please try again. (4,700)” message on the web page.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 18, 2023, 7:42am UTC](https://devforum.zoom.us/t/unable-to-get-oauth-token/86825/2 "2023-04-18T07:42:31Z")

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Hi @legionqa1 , you may have not used the correct client id to generate the token. Please use this guidance to generate your token and let me know if you’re still experiencing and issue: [Postman](https://www.postman.com/zoom-developer/workspace/zoom-public-workspace/folder/22097587-4ce41fb2-7e24-4787-b0ee-0ef73b1a91e6?ctx=documentation)

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/a/2a657f466733d67053f47e543a84fb42b6043597.png)

Talk soon!

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**Author:** ![legionqa1](https://avatars.discourse-cdn.com/v4/letter/l/9fc29f/32.png) [@legionqa1](https://devforum.zoom.us/u/legionqa1)\
**Post date:** [April 19, 2023, 4:23am UTC](https://devforum.zoom.us/t/unable-to-get-oauth-token/86825/4 "2023-04-19T04:23:19Z")

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Hi Gianni, In my project, before generating a token, we hit the authorization URl and get the authorization code. In that call we are getting an exception.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 19, 2023, 5:24pm UTC](https://devforum.zoom.us/t/unable-to-get-oauth-token/86825/5 "2023-04-19T17:24:15Z")

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Can you please share a loom or zoom recording of exactly what you’re doing and how to reproduce? I’m private messaging you. Send the link there.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 22, 2024, 9:00am UTC](https://devforum.zoom.us/t/unable-to-get-oauth-token/86825/6 "2024-04-22T09:00:47Z")

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Closed on April 22, 2024, 9:00am UTC

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