# Unable to get Recording URL's filename and extension using Python

**URL:** <https://devforum.zoom.us/t/unable-to-get-recording-urls-filename-and-extension-using-python/5558>\
**Category:** API and Webhooks\
**Created:** [August 18, 2019, 4:29pm UTC](https://devforum.zoom.us/t/unable-to-get-recording-urls-filename-and-extension-using-python/5558 "2019-08-18T16:29:17Z")\
**Posts on this page:** 1\
**Showing post:** 23

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 21, 2019, 3:31pm UTC](https://devforum.zoom.us/t/unable-to-get-recording-urls-filename-and-extension-using-python/5558/23 "2019-08-21T15:31:48Z")

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@eric, @proveedores, @drosentrater, @matt, @ryan, @abhilash,

Thanks for your patience, the issue is now fixed.

> [@Update: Recording download url 403 error](https://devforum.zoom.us/t/update-recording-download-url-403-error/5608/10):
>
> Hi @Everyone, Good news! Our Engineers have worked tirelessly overnight to resolve the download url issue which you are experiencing. Now that the fix is in place, please try to use your access token with the download url to confirm that it is working. Let us know if you are still experiencing this or any other issues. Thanks

-Tommy

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