# Unable to initialise zoom sdk in android, internalErrorCode=124

**URL:** <https://devforum.zoom.us/t/unable-to-initialise-zoom-sdk-in-android-internalerrorcode-124/61469>\
**Category:** Android\
**Created:** [December 15, 2021, 10:46am UTC](https://devforum.zoom.us/t/unable-to-initialise-zoom-sdk-in-android-internalerrorcode-124/61469 "2021-12-15T10:46:26Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![yousufkhan34556](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yousufkhan34556/32/33343_2.png) [@yousufkhan34556](https://devforum.zoom.us/u/yousufkhan34556)\
**Post date:** [December 15, 2021, 10:46am UTC](https://devforum.zoom.us/t/unable-to-initialise-zoom-sdk-in-android-internalerrorcode-124/61469/1 "2021-12-15T10:46:26Z")

</div>

[I](https://www.unionwellfrance.com/) am trying to install zoom SDK inside my android app. I have generated JWT token and cloned android SDK repository. But my issue is when ever I try to initialize SDK, I’m getting error

```auto
 onZoomSDKInitializeResult, errorCode=5, internalErrorCode=124

```

here is how i generated JWT,

header

```auto
{
  "alg": "HS256",
  "typ": "JWT"
}

```

payload

```auto
{
    "appKey": "<SDK Key>",
    "iat": 1639475367,
    "exp": 1639560739, 
    "tokenExp": 1639521139
}

```

signature

```auto
HMACSHA256(
  base64UrlEncode(header) + "." +
  base64UrlEncode(payload),
  <SDK Secret>
) 

```

please help me on this.

---

<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [December 15, 2021, 6:38pm UTC](https://devforum.zoom.us/t/unable-to-initialise-zoom-sdk-in-android-internalerrorcode-124/61469/2 "2021-12-15T18:38:49Z")

</div>

Hi @yousufkhan34556, thanks for using the dev forum.

Can you please confirm which version of the SDK you are using?

Thanks!

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<div class="post-metadata">

**Author:** ![younuskorai345](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/younuskorai345/32/33367_2.png) [@younuskorai345](https://devforum.zoom.us/u/younuskorai345)\
**Post date:** [December 16, 2021, 11:44am UTC](https://devforum.zoom.us/t/unable-to-initialise-zoom-sdk-in-android-internalerrorcode-124/61469/3 "2021-12-16T11:44:31Z")

</div>

you should have to mention or please edit the question with SDK version that you are using.

Thank You!

---

<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [December 16, 2021, 8:15pm UTC](https://devforum.zoom.us/t/unable-to-initialise-zoom-sdk-in-android-internalerrorcode-124/61469/4 "2021-12-16T20:15:31Z")

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Hi @younuskorai345,

Yes, or you can provide the SDK version in a new response. 🙂

Thanks!

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 16, 2022, 6:15am UTC](https://devforum.zoom.us/t/unable-to-initialise-zoom-sdk-in-android-internalerrorcode-124/61469/5 "2022-01-16T06:15:39Z")

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