# Unable to submit app, "Send Updates" is disabled

**URL:** <https://devforum.zoom.us/t/unable-to-submit-app-send-updates-is-disabled/100776>\
**Category:** App Submission\
**Created:** [December 26, 2023, 4:21pm UTC](https://devforum.zoom.us/t/unable-to-submit-app-send-updates-is-disabled/100776 "2023-12-26T16:21:57Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![sunilp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sunilp/32/50287_2.png) [@sunilp](https://devforum.zoom.us/u/sunilp)\
**Post date:** [December 26, 2023, 4:21pm UTC](https://devforum.zoom.us/t/unable-to-submit-app-send-updates-is-disabled/100776/1 "2023-12-26T16:21:57Z")

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**Description**  
Hello,

I am trying to answer some questions that came up during Security Review. I was able to reply to the question, but I am unable to submit the app because “Send Updates” button is disabled.

This app was previously submitted, so all required information should already be present. I have checked the two checkboxes under " Marketplace Developer Agreement", and I have tried this in multiple browsers and in Incognito Mode. But the “Send Updates” button doesn’t get enabled.

Please help!

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [December 27, 2023, 2:37am UTC](https://devforum.zoom.us/t/unable-to-submit-app-send-updates-is-disabled/100776/2 "2023-12-27T02:37:31Z")

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Hello @sunilp could you please confirm if the App is not currently already in the submitted state? Also, we can confirm this with you providing the App name so we can check

Regards, Kwaku

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**Author:** ![sunilp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sunilp/32/50287_2.png) [@sunilp](https://devforum.zoom.us/u/sunilp)\
**Post date:** [December 27, 2023, 5:37pm UTC](https://devforum.zoom.us/t/unable-to-submit-app-send-updates-is-disabled/100776/3 "2023-12-27T17:37:35Z")

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Thanks @kwaku.nyante. My admin was able to submit the app, so I am wondering if this was a permissions issue. I have the “Zoom for developers” edit permissions, but this app was originally submitted by another developer.

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [December 27, 2023, 6:57pm UTC](https://devforum.zoom.us/t/unable-to-submit-app-send-updates-is-disabled/100776/4 "2023-12-27T18:57:57Z")

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@sunilp If I am not mistaken collaborators do not have the ability to submit apps, only the original app creator can.

Regards, Kwaku

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**Author:** ![sunilp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sunilp/32/50287_2.png) [@sunilp](https://devforum.zoom.us/u/sunilp)\
**Post date:** [December 27, 2023, 7:16pm UTC](https://devforum.zoom.us/t/unable-to-submit-app-send-updates-is-disabled/100776/5 "2023-12-27T19:16:25Z")

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Yes, that’s the issue. I can view and answer questions, but cannot re-submit the app. Thank you for clarifying!

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**Author:** ![acnoidert24](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/acnoidert24/32/60560_2.png) [@acnoidert24](https://devforum.zoom.us/u/acnoidert24)\
**Post date:** [June 13, 2024, 1:15am UTC](https://devforum.zoom.us/t/unable-to-submit-app-send-updates-is-disabled/100776/7 "2024-06-13T01:15:12Z")

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Yes, that’s the issue. I can view and answer questions, but I can’t resubmit the app. Thanks for clarifying!

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [June 17, 2024, 9:09am UTC](https://devforum.zoom.us/t/unable-to-submit-app-send-updates-is-disabled/100776/8 "2024-06-17T09:09:59Z")

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Closed on June 17, 2024, 9:09am UTC


