# Unable to update billing information

**URL:** <https://devforum.zoom.us/t/unable-to-update-billing-information/130788>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [April 1, 2025, 6:54pm UTC](https://devforum.zoom.us/t/unable-to-update-billing-information/130788 "2025-04-01T18:54:26Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![desautelsj](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/desautelsj/32/23584_2.png) [@desautelsj](https://devforum.zoom.us/u/desautelsj)\
**Post date:** [April 1, 2025, 6:54pm UTC](https://devforum.zoom.us/t/unable-to-update-billing-information/130788/1 "2025-04-01T18:54:26Z")

</div>

I am trying to update billing information such as the billing contact’s first and last name by issuing the following HTTP request:

```auto
PATCH https://api.zoom.us/v2/accounts/me/billing

{"first_name":"This is a test","last_name":"Test"}

```

but I get the following response:

```auto
HTTP/1.1 404 Not Found

{"code":2001,"message":"Account does not exist: me."}

```

My first thought was that I should use my actual account ID rather than “me”, so I modified my request like so:

```auto
PATCH https://api.zoom.us/v2/accounts/VjZoEArIT5y-<... snipped for security reasons ...>/billing

```

and the response was the same:

```auto
{"code":2001,"message":"Account does not exist: VjZoEArIT5y-<... snipped for security reasons ...>."}

```

What’s confusing is that I am able to retrieve my billing information using `me` as my account id. Like so:

```auto
GET https://api.zoom.us/v2/accounts/me/billing

```

I am confused why I can retrieve my billing info using `me` as my account id but I can’t update the billing info using `me`.

I have a feeling (I could be wrong though) that this error message is simply misleading and the problem lies elsewhere. Maybe I don’t have the right permissions, maybe it’s something else?

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 3, 2025, 10:37pm UTC](https://devforum.zoom.us/t/unable-to-update-billing-information/130788/3 "2025-04-03T22:37:45Z")

</div>

Hi @desautelsj , do you have sub accounts? If not, I think it’s most likely because these endpoints are intended for master-subaccount partners.

> **[Zoom Billing Master API](https://developers.zoom.us/docs/api/rest/reference/billing/ma/#operation/GetBillingInformation)**
>
> API Reference for /docs/api/rest/reference/billing/ma

---

<div class="post-metadata">

**Author:** ![desautelsj](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/desautelsj/32/23584_2.png) [@desautelsj](https://devforum.zoom.us/u/desautelsj)\
**Post date:** [April 4, 2025, 12:57am UTC](https://devforum.zoom.us/t/unable-to-update-billing-information/130788/4 "2025-04-04T00:57:43Z")

</div>

I do not have sub-accounts. I am trying to update billing info for my own account. Particularly the first and last name of my billing contact person.

---

<div class="post-metadata">

**Author:** ![desautelsj](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/desautelsj/32/23584_2.png) [@desautelsj](https://devforum.zoom.us/u/desautelsj)\
**Post date:** [April 4, 2025, 1:11am UTC](https://devforum.zoom.us/t/unable-to-update-billing-information/130788/5 "2025-04-04T01:11:07Z")

</div>

> [@gianni.zoom](#):
>
> I think it’s most likely because these endpoints are intended for master-subaccount partners.

You’re probably right. The error message `Account does not exist` was misleading me. A more relevant message would have been helpful, along the lines of: `You are not authorized to update billing information for this account`.

One detail is still puzzling me: if these endpoints are intended for master-subaccount partners, why did I not get an error message when I retrieved my billing information?

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 10, 2025, 2:40pm UTC](https://devforum.zoom.us/t/unable-to-update-billing-information/130788/6 "2025-04-10T14:40:29Z")

</div>

Hi @desautelsj ,

I’ve found over the years that there are breaking changes or unexpected API behavior as APIs are updated. Perhaps at one time it was open for all account types to use.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 14, 2026, 6:17am UTC](https://devforum.zoom.us/t/unable-to-update-billing-information/130788/7 "2026-04-14T06:17:02Z")

</div>

Closed on April 14, 2026, 6:17am UTC

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