# Unable to use computer audio **URL:** \ **Category:** Web\ **Created:** [April 12, 2021, 1:58pm UTC](https://devforum.zoom.us/t/unable-to-use-computer-audio/47778 "2021-04-12T13:58:50Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![d.tahiri](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@d.tahiri](https://devforum.zoom.us/u/d.tahiri)\ **Post date:** [April 12, 2021, 1:58pm UTC](https://devforum.zoom.us/t/unable-to-use-computer-audio/47778/1 "2021-04-12T13:58:51Z")
**Description** Zoom is temporarily unable to use your computer’s devices to connect to the meeting audio. Click “Join Audio by Computer” to try again. **Error** Zoom is temporarily unable to use your computer’s devices to connect to the meeting audio. Click “Join Audio by Computer” to try again. **Which Web Client SDK version?** Zoom Web SDK 1.9.1 **To Reproduce(If applicable)** Steps to reproduce the behavior: 1. Go to ‘…’ 2. Click on ‘…’ 3. Scroll down to ‘…’ 4. See error **Screenshots** ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/7/d7f779d7179d7883056b9f949242ea042c57de94.png) **Device (please complete the following information):** - Browser: Chrome ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [April 13, 2021, 1:30am UTC](https://devforum.zoom.us/t/unable-to-use-computer-audio/47778/2 "2021-04-13T01:30:07Z")
Hi @d.tahiri, Thank you for using the Developer Forum. I see you are encountering an issue with using the computer audio. Are you seeing any browser console errors? If so, can you share a screenshot of the errors shown? Please make sure to serve your site over https and ensure you’ve allowed your browser access to the microphone and camera. To enable a locally running server under this limitation, you can use a tool like [ngrok](https://ngrok.com/). This will allow you to tunnel traffic to your server running on localhost through an HTTPS domain. Please see screenshot below for your reference: ![Screen Shot 2021-04-12 at 9.29.08 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/4/a409b9265fa00521dee3a05517aa115e9f0c3d3a.png) If this does not help, please let me know so I can provide further support. With Care, Donte ---
**Author:** ![d.tahiri](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@d.tahiri](https://devforum.zoom.us/u/d.tahiri)\ **Post date:** [April 13, 2021, 3:07pm UTC](https://devforum.zoom.us/t/unable-to-use-computer-audio/47778/3 "2021-04-13T15:07:15Z")
Hi Donte, Yes i have already added ssl security. But it doesn’t happen all the time. Sometimes it happens then when i refresh the page it works. Here are the screenshots from console. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/7/579480aaf62d8ea063e684c23f04e3f7b851b711.png) ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/2/624ff039ac697ff377a6668d47e4954a78a3df70.png) ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/1/7103a2bebf266198d24bed8c2d0dcf8143e260f5.png) ![Screenshot_2](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/9/f9c206dea728434afe565bf64ba916f4d7357c37.png) Thanks Drilon ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [April 14, 2021, 11:03pm UTC](https://devforum.zoom.us/t/unable-to-use-computer-audio/47778/4 "2021-04-14T23:03:58Z")
Hi @d.tahiri, Please make sure you are importing SDK resources using either the CDN method or the Local method but not both. Here a link to our sample app, which you can use as a point of reference: [GitHub - zoom/sample-app-web: Zoom Web SDK Sample App](https://github.com/zoom/sample-app-web) Please let me know if this helps. Best, Donte ---
**Author:** ![d.tahiri](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@d.tahiri](https://devforum.zoom.us/u/d.tahiri)\ **Post date:** [April 15, 2021, 8:05am UTC](https://devforum.zoom.us/t/unable-to-use-computer-audio/47778/5 "2021-04-15T08:05:09Z")
Hi Donte, Thanks for your reply. I will try this and get back to you. Best, Drilon ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [April 16, 2021, 7:30pm UTC](https://devforum.zoom.us/t/unable-to-use-computer-audio/47778/6 "2021-04-16T19:30:59Z")
Hey @d.tahiri, Great, thank you! Let us know if you run into any issues or questions. Thanks, Max ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [May 17, 2021, 5:31am UTC](https://devforum.zoom.us/t/unable-to-use-computer-audio/47778/7 "2021-05-17T05:31:17Z")
Closed on May 17, 2021, 5:31am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.