# Unable to use Zoom Whiteboard Export API

**URL:** <https://devforum.zoom.us/t/unable-to-use-zoom-whiteboard-export-api/102476>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [January 24, 2024, 7:19pm UTC](https://devforum.zoom.us/t/unable-to-use-zoom-whiteboard-export-api/102476 "2024-01-24T19:19:19Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![kannantl](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kannantl/32/29210_2.png) [@kannantl](https://devforum.zoom.us/u/kannantl)\
**Post date:** [January 24, 2024, 7:19pm UTC](https://devforum.zoom.us/t/unable-to-use-zoom-whiteboard-export-api/102476/1 "2024-01-24T19:19:19Z")

</div>

We are trying to use the Zoom Whiteboard Export API as documented in [Zoom Whiteboard API](https://developers.zoom.us/docs/api/rest/reference/whiteboard/methods/#operation/Createwhiteboardsexport)

We are getting the following error when accessing the API

{  
“code”: 111800,  
“message”: “Permission is needed to access this document”  
}

How do we get around this problem?

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_[View the full topic](https://devforum.zoom.us/t/unable-to-use-zoom-whiteboard-export-api/102476)._