# Unable to validate domain - the verification codes do not match

**URL:** <https://devforum.zoom.us/t/unable-to-validate-domain-the-verification-codes-do-not-match/87695>\
**Category:** App Submission\
**Created:** [May 2, 2023, 11:49am UTC](https://devforum.zoom.us/t/unable-to-validate-domain-the-verification-codes-do-not-match/87695 "2023-05-02T11:49:32Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![conor.mccarthy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/conor.mccarthy/32/44322_2.png) [@conor.mccarthy](https://devforum.zoom.us/u/conor.mccarthy)\
**Post date:** [May 2, 2023, 11:49am UTC](https://devforum.zoom.us/t/unable-to-validate-domain-the-verification-codes-do-not-match/87695/1 "2023-05-02T11:49:32Z")

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**Description**  
I am trying to submit my app for review. I have downloaded the file verifyzoom.html and added it to my web app. I confirmed that I can browse to it and see the content.  
When I click “Validate”, an error is displayed: “the verification codes do not match”.

**How To Reproduce**  
See above

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [May 2, 2023, 12:02pm UTC](https://devforum.zoom.us/t/unable-to-validate-domain-the-verification-codes-do-not-match/87695/2 "2023-05-02T12:02:59Z")

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Hello @conor.mccarthy Sorry about that this process does have some issues please check your DM for another way to complete this process.

Regards, Kwaku

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**Author:** ![fourwaves](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fourwaves/32/51050_2.png) [@fourwaves](https://devforum.zoom.us/u/fourwaves)\
**Post date:** [August 11, 2023, 8:22pm UTC](https://devforum.zoom.us/t/unable-to-validate-domain-the-verification-codes-do-not-match/87695/3 "2023-08-11T20:22:21Z")

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@kwaku.nyante We have the same problem. Any ideas?

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [August 11, 2023, 8:48pm UTC](https://devforum.zoom.us/t/unable-to-validate-domain-the-verification-codes-do-not-match/87695/4 "2023-08-11T20:48:21Z")

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Hello, @fourwaves please check your DM for further instructions.

Regards, Kwaku

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**Author:** ![eazypm](https://avatars.discourse-cdn.com/v4/letter/e/3be4f8/32.png) [@eazypm](https://devforum.zoom.us/u/eazypm)\
**Post date:** [February 19, 2024, 2:35am UTC](https://devforum.zoom.us/t/unable-to-validate-domain-the-verification-codes-do-not-match/87695/5 "2024-02-19T02:35:05Z")

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> [@kwaku.nyante](#):
>
> for

We have the same problem. Any ideas?  
“the verification codes do not match”