# Unable to verify domain **URL:** \ **Category:** Domain Validation\ **Created:** [October 31, 2023, 12:37pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606 "2023-10-31T12:37:45Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Anonymous2](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Anonymous2](https://devforum.zoom.us/u/Anonymous2)\ **Post date:** [October 31, 2023, 12:37pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/1 "2023-10-31T12:37:45Z")
What other ways can I verify my domain without using html. Please I need urgent help on this. Our customers are actually waiting for this. ---
**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\ **Post date:** [November 1, 2023, 3:03pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/2 "2023-11-01T15:03:24Z")
Hello, Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: [Domain Validation Explanation](https://devforum.zoom.us/t/domain-validation-explanation/87699) for any further questions you may have about the process. Thank you. ---
**Author:** ![Anonymous2](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Anonymous2](https://devforum.zoom.us/u/Anonymous2)\ **Post date:** [November 1, 2023, 5:15pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/3 "2023-11-01T17:15:27Z")
Hello @kwaku.nyante I have added the txt record to my domain. Please verify ---
**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\ **Post date:** [November 1, 2023, 5:18pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/4 "2023-11-01T17:18:33Z")
Hello @Anonymous2 please respond to the DM and provide all the information requested for us to begin the process. Regards, Kwaku ---
**Author:** ![Anonymous2](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Anonymous2](https://devforum.zoom.us/u/Anonymous2)\ **Post date:** [November 1, 2023, 6:23pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/5 "2023-11-01T18:23:19Z")
Hello @kwaku.nyante the information you requested for has been provided. Please kindly confirm from your end. ---
**Author:** ![Anonymous2](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Anonymous2](https://devforum.zoom.us/u/Anonymous2)\ **Post date:** [November 2, 2023, 3:13pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/6 "2023-11-02T15:13:00Z")
Hello @kwaku.nyante am still unable to submit my app for verification. The submit button is still disabled after you’ve successfully validated my domain. I still need help, thanks. ---
**Author:** ![Anonymous2](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Anonymous2](https://devforum.zoom.us/u/Anonymous2)\ **Post date:** [November 3, 2023, 8:02am UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/7 "2023-11-03T08:02:25Z")
Hello @elisa.zoom my domain has been validated by one of your team member, but am still unable to submit my app for verification because the submit button is still disabled. Please I need urgent help on this. ---
**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\ **Post date:** [November 3, 2023, 8:50am UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/8 "2023-11-03T08:50:15Z")
Hello @Anonymous2 , Have you checked all the terms that you have to check the boxes for before you submit? seems like it could be that or something, if not please clear your cache and give it another try. If those 2 options do not work please send us a Loom video showing us the issue. Regards, Kwaku ---
**Author:** ![Anonymous2](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Anonymous2](https://devforum.zoom.us/u/Anonymous2)\ **Post date:** [November 3, 2023, 1:13pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/9 "2023-11-03T13:13:26Z")
Hi Kwaku, Thank you for reaching out. Please find attached. Best wishes, **Daniel** **![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/3/c379f48dfcb1408b5815b29192463643f13a8db8.png)** (Attachment er-zoom-recording.mov is missing) ---
**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\ **Post date:** [November 3, 2023, 1:17pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/10 "2023-11-03T13:17:09Z")
Hello @Anonymous2 it looks like the attachment didn’t come through I would suggest using the Loom video. Regards, Kwaku ---
**Author:** ![Anonymous2](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Anonymous2](https://devforum.zoom.us/u/Anonymous2)\ **Post date:** [November 3, 2023, 1:26pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/11 "2023-11-03T13:26:41Z")
Hi Kwaku, I noticed the attachment was rejected so I uploaded it to Google doc - you can use this link to access it [https://drive.google.com/file/d/17eR5owZhwrFU8VGAsI8BJCGSvaiW3Apc/view?usp=sharing](https://drive.google.com/file/d/17eR5owZhwrFU8VGAsI8BJCGSvaiW3Apc/view?usp=sharing) Best wishes, **Daniel** **![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/3/c379f48dfcb1408b5815b29192463643f13a8db8.png)** ![1648316254306002_291763913.png](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/3/c379f48dfcb1408b5815b29192463643f13a8db8.png) ---
**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\ **Post date:** [November 3, 2023, 2:06pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/12 "2023-11-03T14:06:50Z")
Hello @Anonymous2 Thanks for that please give it a try now. Regards, Kwaku ---
**Author:** ![Anonymous2](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Anonymous2](https://devforum.zoom.us/u/Anonymous2)\ **Post date:** [November 3, 2023, 2:18pm UTC](https://devforum.zoom.us/t/unable-to-verify-domain/97606/13 "2023-11-03T14:18:32Z")
Hello @kwaku.nyante Thanks for your efforts and time, my app has been successfully submitted. Regards, Anonymous