# Unauthorized Access

**URL:** <https://devforum.zoom.us/t/unauthorized-access/28916>\
**Category:** Web\
**Created:** [September 2, 2020, 3:18pm UTC](https://devforum.zoom.us/t/unauthorized-access/28916 "2020-09-02T15:18:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![sarahcoding](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sarahcoding/32/15095_2.png) [@sarahcoding](https://devforum.zoom.us/u/sarahcoding)\
**Post date:** [September 2, 2020, 3:18pm UTC](https://devforum.zoom.us/t/unauthorized-access/28916/1 "2020-09-02T15:18:05Z")

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**Description**  
I have been trying to discover the Web SDK with the sample-app-web but I always get this error:

 ![Screen Shot 2020-09-02 at 22.08.18](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/51c9881e5f0db6cc01edb0cf18c0f793c62bec15.png)

I did set JWT API Key and API Secret. Am I missing something?  
Thank in advance!

**Which version?**  
Version 1.8.0

**To Reproduce(If applicable)**  
Please refer to [https://marketplace.zoom.us/docs/sdk/native-sdks/web/reference](https://marketplace.zoom.us/docs/sdk/native-sdks/web/reference)

**Browser:** Chrome

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 8, 2020, 5:23pm UTC](https://devforum.zoom.us/t/unauthorized-access/28916/2 "2020-09-08T17:23:37Z")

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Hey @sarahcoding,

Strange. Can you please share steps to reproduce the issue?

Perhaps your file system is not allowing you to access that file. Are there any errors in the browser console?

Thanks,  
Tommy

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**Author:** ![sarahcoding](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sarahcoding/32/15095_2.png) [@sarahcoding](https://devforum.zoom.us/u/sarahcoding)\
**Post date:** [September 9, 2020, 3:19am UTC](https://devforum.zoom.us/t/unauthorized-access/28916/3 "2020-09-09T03:19:46Z")

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Hi @tommy,

After seeing no response, I switched to a PHP wrapper. But today, I just tested it again and it’s working now.

Thank for your concern!

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 11, 2020, 5:41pm UTC](https://devforum.zoom.us/t/unauthorized-access/28916/4 "2020-09-11T17:41:36Z")

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@sarahcoding,

Thanks for letting us know—Glad you figured it out!

Best,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 12, 2020, 3:41am UTC](https://devforum.zoom.us/t/unauthorized-access/28916/5 "2020-10-12T03:41:51Z")

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Closed on October 12, 2020, 3:41am UTC

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