# Unidirectional Calling

**URL:** <https://devforum.zoom.us/t/unidirectional-calling/62227>\
**Category:** Feature Requests\
**Created:** [January 5, 2022, 2:34pm UTC](https://devforum.zoom.us/t/unidirectional-calling/62227 "2022-01-05T14:34:52Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![haseeb.saeed](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/haseeb.saeed/32/19243_2.png) [@haseeb.saeed](https://devforum.zoom.us/u/haseeb.saeed)\
**Post date:** [January 5, 2022, 2:34pm UTC](https://devforum.zoom.us/t/unidirectional-calling/62227/1 "2022-01-05T14:34:52Z")

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We need the ability for our Construction Manager to open Heartbeat (our software) press call and that will initiate a call from Zoom call to the customer.

We don’t want the customer to have access to the CMs phone # so we need ability to show a caller ID # that if called back goes to a recording saying “this # is not monitored if you are trying to reach your construction manager please message them in Heartbeat”.

Typically we have a dedicated phone # for multiple Construction Managers such that the Customers receive a phone call from the same number.