# Update not reflecting in our app (Cvent) **URL:** \ **Category:** App Marketplace\ **Created:** [July 6, 2022, 2:16pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749 "2022-07-06T14:16:13Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![zoomintegrationadmin](https://avatars.discourse-cdn.com/v4/letter/z/ebca7d/32.png) [@zoomintegrationadmin](https://devforum.zoom.us/u/zoomintegrationadmin)\ **Post date:** [July 6, 2022, 2:16pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/1 "2022-07-06T14:16:13Z")
Hi Team, Our app (Cvent) was recently updated, approved and published. We requested to remove the scope ‘user:write:admin’ . However, when trying to test, this scope is still required. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [July 6, 2022, 8:22pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/2 "2022-07-06T20:22:23Z")
Hey @zoomintegrationadmin Thanks for reaching out to the Zoom Developer Forum! In your testing, are you calling any endpoint that requires said scope? Is your app just not working or are you getting blocked at a specific point? ---
**Author:** ![zoomintegrationadmin](https://avatars.discourse-cdn.com/v4/letter/z/ebca7d/32.png) [@zoomintegrationadmin](https://devforum.zoom.us/u/zoomintegrationadmin)\ **Post date:** [July 6, 2022, 10:38pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/3 "2022-07-06T22:38:01Z")
We are getting blocked while trying to authenticate. It is requiring us to select the edit user scope in zoom. I am unable to attach a screenshot. Can we get on a call to show you what’s going on? ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [July 7, 2022, 1:55pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/4 "2022-07-07T13:55:28Z")
Oh Ok, got it. I will send you a link to my calendar on a private message so we can meet up on a call 🙂 ---
**Author:** ![zoomintegrationadmin](https://avatars.discourse-cdn.com/v4/letter/z/ebca7d/32.png) [@zoomintegrationadmin](https://devforum.zoom.us/u/zoomintegrationadmin)\ **Post date:** [July 11, 2022, 9:15pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/5 "2022-07-11T21:15:24Z")
Hi Elisa, Thank you for connecting the other day. Did you hear back from the engineering team? If needed we can coordinate another call and include a wider audience. Regards, Manik Soi ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [July 11, 2022, 9:48pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/6 "2022-07-11T21:48:18Z")
Hi there @zoomintegrationadmin I have not heard back but I will come back to you shortly ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [July 15, 2022, 3:04pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/8 "2022-07-15T15:04:34Z")
yes @zoomintegrationadmin We need the password . You can send it via private message if you wish ---
**Author:** ![zoomintegrationadmin](https://avatars.discourse-cdn.com/v4/letter/z/ebca7d/32.png) [@zoomintegrationadmin](https://devforum.zoom.us/u/zoomintegrationadmin)\ **Post date:** [July 15, 2022, 5:09pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/9 "2022-07-15T17:09:18Z")
Is there no way for your team to test it on their end using a different instance? ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [July 15, 2022, 8:29pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/10 "2022-07-15T20:29:38Z")
Unfortunately the only way for our reviewers to test this is using test credentials provided by you. Let me reach out to our Engineering team about this issue, could you please share a screenshot of the error with me via Direct Message\> ---
**Author:** ![zoomintegrationadmin](https://avatars.discourse-cdn.com/v4/letter/z/ebca7d/32.png) [@zoomintegrationadmin](https://devforum.zoom.us/u/zoomintegrationadmin)\ **Post date:** [July 15, 2022, 9:07pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/11 "2022-07-15T21:07:43Z")
Ok I am checking with my zoom admins ---
**Author:** ![zoomintegrationadmin](https://avatars.discourse-cdn.com/v4/letter/z/ebca7d/32.png) [@zoomintegrationadmin](https://devforum.zoom.us/u/zoomintegrationadmin)\ **Post date:** [July 20, 2022, 1:31pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/12 "2022-07-20T13:31:44Z")
Our zoom admin will send these in an encrypted email. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [July 20, 2022, 10:28pm UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/13 "2022-07-20T22:28:08Z")
Thanks @zoomintegrationadmin I received the information I will keep you updated ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [August 20, 2022, 8:28am UTC](https://devforum.zoom.us/t/update-not-reflecting-in-our-app-cvent/71749/14 "2022-08-20T08:28:59Z")
Closed on August 20, 2022, 8:28am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.